Marlies Strempfl

Review of Bugaboo

In customer service we have asked because of our b...

In customer service we have asked because of our broken Bugaboo Buffalo chassis, because the stroller was suddenly wrong.
According to technicians or customer service "no repair of the damage is possible", it must be purchased the chassis by about 443 euros.
When we got down the cover ourselves, it turned out that only ONE screw from the chassis was loose !!!!! Unbelievable that the customer service as only possibility of the exchange of the chassis was called by approx. 440 euro. We are very disappointed that Bugaboo acts so bold and almost ripped us off !!!