Binotel LLC.

4.2 · 303 reviews
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Nikolay Puchko-Kolesnik
Reviews 1
2020-09-26 17:51

Customer-oriented company. I felt it very subtly.

Customer-oriented company. I felt it very subtly.
Efficiency. The problem / task usually takes 2 hours to complete.
Lots of possibilities. You find yourself in the realm of settings that you want to twist) I was especially pleased with the statistics collected and sent directly to Google Analytics...

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Reviews 1
2020-09-24 17:06

We have been using Binotel telephony for about two...

We have been using Binotel telephony for about two years. Everyone is happy, Binotel provides a wide range of different services and solutions to fully ensure the smooth operation of the sales department.
For the marketing department, call-tracking and pass-through call analytics were very useful -...

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Evgen Romanov
Reviews 1
2020-09-22 02:24

Thanks post from a satisfied customer :)

Thanks post from a satisfied customer :)
Great company with great customer support managers. I have been using Binotel for about a year, they process all requests quickly and efficiently, and go to a meeting.

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Ivan Moseychuk
Reviews 1
2020-09-21 13:49

Great customer service! Quick feedback in case of ...

Great customer service! Quick feedback in case of any question, detailed consultation of all the intricacies of the PBX, tariffs, lightning fast network connection. Launch on the same day, upon signing the contract. I am very pleased with the cooperation! Recommend!

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Oksana Kovalenko
Reviews 1
2020-09-20 20:50

We use the services of Binochel a little more than...

We use the services of Binochel a little more than a month, but already managed to assess the benefits of working with them. All processes are arranged on a full automatic machine, any issue is solved in minutes, it is very convenient in use, because now we have the base of all those who tried to ca...

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Kirill Biryukov
Reviews 1
2020-09-20 14:20

I have been using the services of the company for ...

I have been using the services of the company for more than a month, helped to solve all communication problems, established an internal line, connected all numbers to a single database. A complete reporting system and, most importantly, quality integration with the CRM system. About those. support,...

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Ignacius89
Reviews 1
2020-09-18 13:07

That's all good, telephony works more than not, BU...

That's all good, telephony works more than not, BUT such things enrage:
- switching of call scenarios only through support. Especially when you need it urgently. Instead of working, you must call support. I have about 10 calls in two weeks
- support work schedule. Especially based on point 1, if y...

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Ratii Anton
Reviews 1
2020-09-16 05:27

I thank the Binotel employees for the highest leve...

I thank the Binotel employees for the highest level of competence! In particular, I would like to note the professionalism of our leading manager Roman Romanenko. Employees provided support at all stages of the connection and helped solve issues of any complexity. Recommended!

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Alexandr Solovey
Reviews 1
2020-09-15 22:02

Recently, we began to cooperate with this company,...

Recently, we began to cooperate with this company, everything suits! It is difficult to get through to those. support, but later always call back and help! In general, everything is fine, we will continue to work, I advise!

I want to mention the manager Anastasia Pupchenko, everything is availabl...

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Yerlan Nurkozhayev
Reviews 1
2020-09-11 00:06

For a long time, we were looking for a solution fo...

For a long time, we were looking for a solution for arranging office telephony in remote cities, holding conferences, and finally decided! Excellent work as managers (Yulia Grebenyuk - always helps!), And those. staff. I think on the CIS market "Binotel" is the best solution, but in Kazakhstan there...

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Darhan Kaspakbaev
Reviews 1
2020-09-09 08:40

I have never regretted that I chose Binotel! They ...

I have never regretted that I chose Binotel! They work clearly without any questions. Special thanks to personal manager Roman, he is just a magician. The technical department also works great. Thanks to the Binotel team for the quick feedback !!!!

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Trips to Chernobyl
Reviews 1
2020-09-06 05:19

Connected telephony everything is OK

Connected telephony everything is OK
We launched the site, began to check the numbers
one of the numbers 044 .... was transferred to another company without notice to us.
We are very upset because more than 10 contracts were signed with this number, an e-mail newsletter was made ... a lot of mone...

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A G
Reviews 1
2020-09-02 19:14

I will subscribe to every word of the previous com...

I will subscribe to every word of the previous comment !!!!! "Permanent problems. The site does not work. You cannot call Binotel employees. Constant problems with the quality of communication. Their excuses that this equipment is bad are false. We bought everything new and again it doesn t work. Be...

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Alexey Maystruk
Reviews 1
2020-09-02 00:30

We have been using the services of Binotel for ove...

We have been using the services of Binotel for over 4 years (CRM system, Call Tracking) almost no complaints. Not long ago, we connected to a virtual PBX, quickly contacted the discussed conditions, and within one day everything was connected and configured, thanks to the manager Igor Kurinnoy.

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hotproua
Reviews 1
2020-08-25 13:18

We have been cooperating with Binotel for a long t...

We have been cooperating with Binotel for a long time, we can see the dynamics of development and the improvement of the quality of service. At the moment, they have all the telephony for all projects, there are no complaints, they are satisfied, everything is working stably. Special thanks to our m...

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Sveta M
Reviews 1
2020-08-21 19:00

Not so long ago, we began to cooperate with Binote...

Not so long ago, we began to cooperate with Binotel. Special thanks to manager Aleksey Bulchak. Accompaniment, clarification is ideal.
Regarding the service itself, I can say that it is very useful and affordable, the availability of existing CRM adds value to the product.
Thank you for the good d...

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Eugene Eugene
Reviews 1
2020-08-20 08:28

I already use the services of this company for alm...

I already use the services of this company for almost a month, I am generally happy with everything and I can recommend, there are no complaints, I also want to express my gratitude to the client manager Shklyar Lina, always in touch, answers questions very quickly, everything tells in detail, I bet...

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Vladislav Yarkin
Reviews 1
2020-08-19 02:29

They explained everything clearly. Constantly call...

They explained everything clearly. Constantly called back, asked if everything worked.
Special thanks to manager Mikhail. For our part, we were very stupid, and it was he who put everything on the shelves.

Telephony works fine.

Thanks!

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Lingvo Ukraine,
Reviews 1
2020-08-18 16:42

We use the services of Binotel Company not so long...

We use the services of Binotel Company not so long ago, but we do not intend to stop cooperation, as we are satisfied with the quality of services, the speed of response of the manager and the technical support staff. I think that starting work with this company will definitely help us, and for our ...

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Yuliia Malyk
Reviews 1
2020-08-18 08:32

We have been working with BINOTEL for literally a ...

We have been working with BINOTEL for literally a month, but the impressions are only positive.
Fast reaction
Polite, friendly staff are PROFESSIONALS.
Convenient interface of a personal account (everything is clear and accessible) - there is all the data (and even more) that I need to work.
I w...

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Bike Life
Reviews 1
2020-08-17 21:19

Just useless company. A terrible connection, const...

Just useless company. A terrible connection, constantly breaking down, heard like a robot. We constantly submit an application for a technician to come to us and get everything. The same girl is calling, as I understand it, assigned to us and always have one argument - reboot your phone, base, modem...

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Valeriy Zakharov
Reviews 1
2020-08-17 12:18

Nice service. But there is one "BUT". If for some ...

Nice service. But there is one "BUT". If for some reason you did not manage to pay the payment for the services, the next day the TERRORIST - Ransomware mode (officially - DEBT ) is turned on: for all internal numbers that are registered with the company, the robot starts calling, which reports wha...

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Anna
Reviews 1
2020-08-15 19:35

I led the Binotel connection in an online hardware...

I led the Binotel connection in an online hardware store. We have 27 subscribers. Early was Asterisk. Very worried, because. read negative reviews. in practice, I can say that the technical support they have at their best. We have our own gateway, which flew a couple of times, because of problems wi...

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WEST ROOM Decor
Reviews 1
2020-08-14 04:15

Based on experience in a previous company, our com...

Based on experience in a previous company, our company manager insisted on connecting BINOTEL services. Telephony works perfectly and without failures, especially pleased with the opportunity to track the effectiveness of employees and listen to telephone conversations, to improve the quality of ser...

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Ruslan Fadeev
Reviews 1
2020-08-13 20:26

Connection 1 Enterprise:

Connection 1 Enterprise:
Manager's job - 100% sells everything and a lot.
The work of Tech Support 50/50 needs to be checked and controlled by all scenarios.
Virtual PBX system - 80% is conveniently interesting if more than 100 employees are better than their Asterisk.
In general, not bad, at th...

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Sergey Granichnov
Reviews 1
2020-08-12 23:50

For a long time they decided to buy a telephone ex...

For a long time they decided to buy a telephone exchange from iron or put a virtual telephone exchange. The choice fell on the virtual because of simplicity, convenience and most importantly the ability to refuse if something goes wrong. The main goal is not to miss a single client, monitor the flow...

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Andrew Yadelsky
Reviews 1
2020-08-08 05:49

In general, everyone is satisfied, thanks to the m...

In general, everyone is satisfied, thanks to the manager Julia for the support. There were many nuances that were solved in one way or another, in principle, they can be ignored, if in the future everything will work smoothly. Value for money is maintained, based on its short life of Binotel service...

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6
666
Reviews 1
2020-08-08 03:16

Hello, I would like to share your feedback. Yester...

Hello, I would like to share your feedback. Yesterday the manager called from the binotel company, gave a good exhaustive consultation. To make my final decision, I promised to call back today at four o'clock. I warned my manager that we will be called back at four o'clock, postponed all our busines...

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Misha
Reviews 1
2020-08-03 06:17

I can not compare the service with competitors, be...

I can not compare the service with competitors, because no experience, but was very pleased. The "GET CALL" service was set up quickly, the next day everyone tested it and helped set up google analytics. A friendly impression was intuitive. Special thanks to manager Valeria Zakharchenko for patience...

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STANDARD Group
Reviews 1
2020-08-02 09:36

Binotel helps to solve many problems in terms of t...

Binotel helps to solve many problems in terms of the effectiveness of not only staff but also advertising media, which saves valuable resources. Also, the success of the work largely depends on the work of the manager, we were lucky, we got the best, perfect understanding and interaction, the proble...

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Game-Bar Plays
Reviews 1
2020-07-28 04:45

Recently switched to IP telephony. Initially, when...

Recently switched to IP telephony. Initially, when considering such an option for working with calls for our network, we contacted for consultation, set out everything as detailed and detailed as possible.

We are very pleased with the work during the connection, manager Sergey Kolbasov was assign...

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Viktor Kukhar
Reviews 1
2020-07-28 03:24

"Great product for the right price." Virtual PBX B...

"Great product for the right price." Virtual PBX Binotel (Binotel) introduces new features and works to improve its product, this is noticeable.
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~ The client can choose for himself a convenient package of services from small business to large (Lite, Pro, Enterprise);
~ You can connect as one ...

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Best Kids
Reviews 1
2020-07-20 01:25

An excellent company, we have been using it for ab...

An excellent company, we have been using it for about a year and are very pleased with the service. Special thanks to Olesa Terentyuk for quick feedback and willingness to answer all your questions. We recommend to everyone who is interested in this service!

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Yuriy Shevtsov
Reviews 1
2020-07-19 11:14

Technical support at Binotel - great guys, if you ...

Technical support at Binotel - great guys, if you managed to get through. Today I called 3 times - to no avail. I called all their phones, had a fight to start moving. Here I sit waiting for the restoration of the work of one of the cards.
Subjectively - the quality of communication has lately fade...

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Reviews 1
2020-07-18 16:53

We have been working with Binotel for a long time!...

We have been working with Binotel for a long time! Better organization is hard to come up with! Very responsive managers who are always ready to help and solve even the most unusual issues, especially I would like to highlight the manager Bogdan, a man with a capital letter! Reliable professional, a...

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Eco Sushi
Reviews 1
2020-07-15 21:35

The quality of service is just awful! I worked for...

The quality of service is just awful! I worked for a month, faced several communication problems in a month, remained without communication and the Internet, lost sales! Not a single manager could clearly answer the questions! We made a contract with Trimob, the Binotel manager did not submit an app...

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Alexandr Posternak
Reviews 1
2020-07-15 20:04

Binotel is a very convenient tool for an online st...

Binotel is a very convenient tool for an online store!
Operator Aleksey Bulchak is an excellent consultant - who will work out for dummies all the aspects of working with a virtual telephone exchange - and will tell you where you can improve the work and control of your subordinate managers.
Tha...

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Artem Nefedov
Reviews 1
2020-07-14 11:31

We connected to Binotel a month ago. I was very pl...

We connected to Binotel a month ago. I was very pleasantly surprised by the service and support from the company - always clearly, on time and on business. The manager helped make the right decision and connected, tech support helped set up telephony for all employees remotely. Very comfortably. P.S...

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Anna Igrushina
Reviews 1
2020-07-14 00:59

High level of service, customer-oriented approach ...

High level of service, customer-oriented approach and assistance at every stage of system implementation. Special thanks to our manager, Irina Stratiychuk, for the efficient work and implementation of the service in a short time.

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Nastya Shihovtcova
Reviews 1
2020-07-11 13:05

Good day! We have been working with binotel for se...

Good day! We have been working with binotel for several months, there have been difficulties since. support. The manager who leads our company, Vladislav Korolev, always helps and tries to smooth out unpleasant situations that arise during the work with the binotel system.

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SYNDICATE
Reviews 1
2020-07-11 01:25

Very good company. Professionals of their field wo...

Very good company. Professionals of their field work. Special thanks to Evgeni Pankov for the quick response to all questions and the implementation of the tasks. We use Binotel for only half a month, but are already very pleased with all the available functionality on the PRO package. Particularly ...

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Oleg Belkin
Reviews 1
2020-07-07 20:43

Immediately after contacting Binotel, we received ...

Immediately after contacting Binotel, we received all the necessary information and quickly determined the format of our cooperation. The implementation of the solutions we needed was carried out quickly and at a high professional level. Very pleased with the work of the company team.

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Lubov Chernikova
Reviews 1
2020-07-07 05:28

company of professionals! quality service, helped ...

company of professionals! quality service, helped resolve all issues related to telephony. Special thanks to Dmitry Mostovoy, competently and readily answered all questions, quickly and qualitatively solved problems, it is pleasant and comfortable to work with such people. Thank you to your team

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Laser stetics
Reviews 1
2020-07-05 19:58

So.

So.
We have our own beauty salon and communication with customers through the phone - this is number 1 that we do first of all with great responsibility.
But! Sometimes administrators do not pronounce a script or do not give a complete answer for the client (as it was before).
We connected the Bi...

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Evgen Kvitchenko
Reviews 1
2020-07-04 18:09

For several months we have been using the Call Tra...

For several months we have been using the Call Tracking service from Binotel. We are very pleased, because we have found exactly the tool that allows us to track the effectiveness of our advertising campaigns. At the moment, this is probably the best service in Ukraine, which provides such a service...

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ASG Trade
Reviews 1
2020-07-03 20:10

Connect your phone Binotel two months ago, at this...

Connect your phone Binotel two months ago, at this point are satisfied, good call quality. Of the advantages I note a reasonable cost subscription fee and a trial test period. When I first contacted the company, I immediately said that we want to use the trial period and can completely refuse, in sp...

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Roman Burba
Reviews 1
2020-07-03 19:24

Disgusting work of the manager! I ordered a phone,...

Disgusting work of the manager! I ordered a phone, I m calling for a month to get it, then they can t form an account, then they can t send the phone, everything is all in one place. Once a month, some kind of failure occurs, nothing works, no one knows anything, we fix it as soon as it happens. We ...

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Tetiana Smishchenko
Reviews 1
2020-06-28 15:46

I do not advise anyone! Two days of the murdered t...

I do not advise anyone! Two days of the murdered to configure in the telephone mode .. As before, neither dialing from the phone nor understanding how to use the miracle program .. It is necessary to find everything yourself. The manager will not come to you, will not configure when connected. It wi...

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