Review of Binotel LLC.

4 years ago

So.

So.
We have our own beauty salon and communication with customers through the phone - this is number 1 that we do first of all with great responsibility.
But! Sometimes administrators do not pronounce a script or do not give a complete answer for the client (as it was before).
We connected the Binotel and everything changed.
Now, complete control over conversations with clients (they are also wrong) connected a callback from the site - increased the conversion of calls.
User friendly interface. Everything is simple and clear.
The ability to reconfigure the incoming call route and forwarding to other employees is generally very convenient and useful for work.

The manager Irina Stratiychuk - does not just work out her time at work, but approaches the task as much as possible, as if she is not the manager of the Binotel company but the owner of our salon and it is in her interests that everything would work like a clock for us.

Technical support is also great.
Of course there are shoals on their part to redial and sometimes they are overloaded with work .. but, I hope soon the Binotel company will be even larger and the wait on the line will not be more than a minute)

p.s. if anything, our review is real and you can check the integration with the binotel on our website :)