Sergey Granichnov

Review of Binotel LLC.

For a long time they decided to buy a telephone ex...

For a long time they decided to buy a telephone exchange from iron or put a virtual telephone exchange. The choice fell on the virtual because of simplicity, convenience and most importantly the ability to refuse if something goes wrong. The main goal is not to miss a single client, monitor the flow of calls and understand which channels the calls go through. The search for such a PBX brought us to Binotel. What can I say, our Ukrainian colleagues have long succeeded in such products ... Whatever the programmer from Ukraine is a godsend. And we were not mistaken. Binotel opened to us in the person of a great manager. Interrupt Anton! In the absence of knowledge of any technical nuances without Anton, it would definitely lead to the fact that we would abandon the idea of introducing such a service. But with Anton, time went unnoticed, and after 2 weeks, voila, without paying for the service, we already have excellent telephony with voice menus, recordings, scripts, analytics (I m generally delighted with it!). Everything is visible and everything is clear. Now it s easy to make decisions about advertising campaigns, introducing additional staff, redistributing calls, politeness of some customers and the promises they are given. To celebrate, payment was made for six months immediately. I wish everyone good luck, Anton success and advancement, and those who are planning to introduce automatic telephone exchanges - not to be afraid and act!