Belltown Messenger

3.1 · 75 reviews
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Ram
Reviews 1
2020-09-09 01:07

I had shipped an expensive car (>$800) part on 7/2...

I had shipped an expensive car (>$800) part on 7/26/19 that was suppose to arrive in Alaska by 8/1/2019. I paid over $180 for shipping which included insurance! I had just checked the tracking number on the UPS tracking and it didn't show that the label was even created even though the receipt sho...

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Chris O
Reviews 1
2020-08-23 18:33

NOTE: This UPS Store also delivers via USPS for a...

NOTE: This UPS Store also delivers via USPS for a slight increased fee. I find this extremely convenient since the next closest USPS office is not very close.

Outside of that, it's a pretty standard UPS store. The staff was pretty nice as well.

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Geethapriya Kumaraguru
Reviews 1
2020-08-02 05:52

Used to come this place for Amazon & Costco retur...

Used to come this place for Amazon & Costco returns mostly , good place with some stationery collectios , but the customer service is terribly bad , usually I used to take print out & come but this time I couldn't I was trying to take print out of the computer over there , but kinda struck.custom...

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Chas Dufour
Reviews 1
2020-07-12 06:28

Bad/lying customer service. Often claims the machi...

Bad/lying customer service. Often claims the machine is broken for printing an Amazon label. Guy Brian tells you if you had a bar code they could help, 5 minutes later go back and show the barcode from an email and then he changes his tune "oh yeah the machine is not working to be able to scan right...

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Ray York
Reviews 1
2020-06-24 16:09

Absolutely terrible. I live out of state and neede...

Absolutely terrible. I live out of state and needed someone to pick something up and ship it to me. This location said they provided this service for a fee. Problem is they never picked up my item. When I called to see what was going on they said they would no longer do it. They never even called me...

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Himanshu Tayal
Reviews 1
2020-06-22 20:20

Horrible experience with Marta. Very rude person w...

Horrible experience with Marta. Very rude person who does even know how to find the zip code on a document. She was unable to help me with a simple return. Also she gave me the phone number of her manager (Jon) which was for a phone that was right next to her. This is a fraud.

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Carlos Vargas Valdes
Reviews 1
2020-06-20 07:03

This store has one of the best sales associates I...

This store has one of the best sales associates I ever encountered. Bianca went above and beyond to make sure I was well taken care of. As I waited for my turn in line, I observed and she treated everyone with great respect and professionalism. I was happy that I stopped into this store. One of my ...

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Sudhir Subbaiah
Reviews 1
2020-06-16 16:51

Poor experience. The manager was rude and condesce...

Poor experience. The manager was rude and condescending. He charged me a dollar to tape a label on a return box: Reason? "I don't make money when people drop off return packages"

I told him to learn a lesson or two from his neighbors i.e. Nordstrom & Starbucks.

UPS should take note and have s...

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Amiya Chakraborty
Reviews 1
2020-06-06 16:50

"This store has hopeless customer service". I have...

"This store has hopeless customer service". I have been regular visitor of this store and have often found the customers associates quite disengaging and not helpful at all. Particularly, the associate named CHRIS has been very rude, for instance, I had visited the store for sending pre-paid return ...

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Ha Khuong
Reviews 1
2020-05-08 04:04

The girl, Cree, tried to trick me into buying a mo...

The girl, Cree, tried to trick me into buying a more expensive service (3 days shipping) by saying the Ground shipping did not pop up in her system, after I specially asked for it. At first, she just casually told me the cost is $19. However, I did my research and know that the best service for me i...

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JESSIE Slothower
Reviews 1
2020-04-27 18:22

Like the store for a quick drop off why are they c...

Like the store for a quick drop off why are they complaining about this store loosing stuff? its not the store its the corporation not following directions or how to deliver drop off s once notified on how to do it! what s so hard about using the intercom system? it takes more time writing a tag t...

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Jorge Contreras-Loreto
Reviews 1
2020-04-23 09:17

Can the people here be any more rude? I've had alr...

Can the people here be any more rude? I've had already pretty bad experiences, but yesterday was the second time that I visit this UPS location and get rebuked. Will make sure to avoid it next time thank God there is a FedEx nearby. I have no idea what their problems are but there is no need to trea...

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Dan Kwak
Reviews 1
2020-03-27 11:52

Friendly and helpful staff but being a little more...

Friendly and helpful staff but being a little more informative to the client about service charges will really help!
I brought a laptop unboxed, and they said they can professionally box it and send it. I was glad not to go over the hassle myself and found out after I paid overall, the boxing servi...

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gauraang naik
Reviews 1
2020-03-25 20:56

RUDE STAFF! Called up to ask if they would be open...

RUDE STAFF! Called up to ask if they would be open on Christmas Eve and this guy Chris answered. His voice was breaking the first time so I called back again and he replies with a tsk saying I just said yes, dude! Thanks but a polite yes would have sufficed. Happy Holidays.

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Hanh Bui
Reviews 1
2020-03-16 05:16

The guy was great, he came out to get me. I was a...

The guy was great, he came out to get me. I was at the 1700 building, they are not in that building, you have to go towards the Starbucks next to the building at the corner and turn right and they are there. I didn't understand that when he tried to tell me over the phone so he came right out and ...

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Sydney Day
Reviews 1
2020-03-08 02:58

Brian deserves all the praise in the world. I had ...

Brian deserves all the praise in the world. I had a mishap where I chose to make the receiver of my package sign for it and then when I went to change it, the corporate UPS wouldn't let me and forced my package back to me to have to resend. What would have been a week turn around and a whole bunch o...

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Narendra Parihar
Reviews 1
2020-03-02 23:31

Horrible service - Beware of notary person - Marta...

Horrible service - Beware of notary person - Marta - worst person I met. Kept me waiting for 30 min because she was too dumb to know how to print a document. When I complained she refused to service the notary. UPS really hates their customers. AVOID UPS AT ALL COST!!!!

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Kathy Gehrig
Reviews 1
2020-03-01 13:54

I went there on Wednesday with huge project that n...

I went there on Wednesday with huge project that needed to get out. The person who was working there went completely above and beyond to help me even though she happened to be the only person there that day. I watched her juggle my job and continue to help the other customers that came in. It was ...

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Lukasz Gwozdz
Reviews 1
2020-02-17 02:27

This was the worst customer experience I've had in...

This was the worst customer experience I've had in several years. John, the manager (if he indeed is the manager of the store as he claims) refused to notarize my document since he could not understand the content (foreign language). Me and my wife (who's also a notary public) had a different unders...

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William Griner
Reviews 1
2020-02-14 19:34

Regularly ship parcels from this store purely out ...

Regularly ship parcels from this store purely out of necessity. Counter attendant, Marta, is rude and catty and I'm worried about the service I'll receive every time I have to visit this store. Has refused to send packages on more than one occasion because "she don't have to".. ridiculous. I can't b...

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V Riera
Reviews 1
2020-02-10 12:55

I purchased an envelope at this UPS store, put a p...

I purchased an envelope at this UPS store, put a pair of AirPods in in, sealed the envelope, UPS employees weighed the envelope and a shipping label was printed. The package arrived and the AirPods were not in the package. I have a photo of the shipping label on top of packing tape that repaired t...

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Ameya More
Reviews 1
2020-01-08 18:00

Went here to notarise a document. The person place...

Went here to notarise a document. The person placed the stamp in the wrong place despite the document having a specific spot clearly saying "notary seal". Asked him to place another stamp in the right place. He said he would charge me another $10 for the second stamp. This was after I had already pa...

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Leif Dixon
Reviews 1
2020-01-08 07:59

Checked online to verify that the location was ope...

Checked online to verify that the location was open until 7pm. I arrived at 6:49pm, package in hand, only to discover the place dark and locked up. Even the sign in the window listed the closing time as 7pm but they were gone. What a waste of time.

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