Watch out for the Santander bank. I made a mortgage with them, they tell me that I do not meet all the requirements and they raise the mortgage by 1% interest. It is your mistake because if I have the self-employed receipt domiciled, which is what your system erroneously said was not in compliance and they raised my mortgage. I have been trying to correct the error for 3 months and they do not solve it and it is difficult for me to contact people to help me solve the problem. They are always busy and they never pick up the phone or redirect you to another phone number and you end up calling 5 different numbers and nobody solves you. It's a shame that they treat their customers like that.
The waiting time at this branch is always desperate. Usually there are only two people at the window, something manifestly insufficient for the volume of operations per box in this central office.
VERY BAD, this entity and Office took me to court for not paying the mortgage, this being totally uncertain and without informing me that according to them there was a problem until I received the warrant from the More
Working are disastrous. Not only do you have to wait a minimum of 30 minutes for any operation, they also treat you with a negative and very cool attitude trying not to help you at all and making excuses and lies as much as they can. Having to go to this branch is insufferable.
The deputy director, a lovely person, had not seen a person so arrogant for a long time and more when the bank makes a mistake and makes a client have to go through their offices repeatedly. Anyway you just have to see the rest of the reviews ...