So one more time had an unpleasant customer experience. Submitted an order which i do all the time, 15 minutes before the cutoff time to be shipped overnight, and of course they wouldn't take it, as they didn't see it on time, so they told me their team will not process it. In fact now they told me ...
These folks are great and are very generous giving back to the community!! Thank you for the bags you donated to Richard D. Crosby Elementary School in Harvard! We greatly appreciate your generosity and help in getting the bags for the remote learning supplies for our students. THANK YOU!
Mrs. Ka...
We deal with many companies across the States. We have found during this Corona outbreak that many are not dependable. I's not the Corona issue it's the overall customer service. Keeping clients informed should be a top priority. Bag Makers' staff are top notch. From the initial contact (the factory...
I called their customer service line to get information regarding a past order only to have them give me another number to call which was for a scam cruise line.
I called today for a quote and customer service was very patient and polite, all my questions were answered. They sent me the quote by email in less than 10 minutes. We have already done other jobs with this company and I have nothing to complain about customer service. The only part that I believe ...
Terrible customer service. It's very hard to work with this company as some of the employees cannot communicate with their clients properly. Do not respond to questions from the first time, need to email several times asking the same thing, and simply refuse to resolve any misunderstandings. Runnin...