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Apple

4.0· 1,286 reviews
Average ratingGreat
4.0/ 5

Based on 1,286 reviews

551%
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316%
26%
110%
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Steven Gutierrez
Reviews 1

Mini Apple Store at the HQ.

Very average however there seems to be a few unique gift items available.

For an Apple Store experience visit the stores in any big city, they'll be much more impressive and possibly include more products.

Would be nice if there was more of a museum or genuinely special items to buy.

Nice of Apple to make the effort to provide something for customers visiting the HQ. Makes a point of how much they believe in the generic Apple Store format.

Presumably the the store will move to Apple's super HQ nearby.

Marcelo Franca
Reviews 1

A normal Apple Store with a few extra items. It doesn't have much to do, there is no structure for tourism. It's much more worth going to the computer museum, there you can see the first iPod, the Lisa and the first Mac. At Apple, you can't access anything and you don't have much to see

Munara Moldo
Reviews 1

The Macbook Pro got manufacturing issue right the next day after warranty was expired. Apple is refusing to fix because it doesnt provide free reapir program for 2017 Macbook pros. This is very upsetting! Because all the work and studies cannot be done because of this fault. Also, repairing is 550$ which is unaffordable for students like me. I would like to raise this problem!!!!! Very in satisfied with the current Apple product.

Matt Bilbrey
Reviews 1

Be careful when calling for support! You are really giving your personal information including credit card number to some random person sitting in their home being paid $10/hr to take your call. You think youre talking to Apple but you are really talking to a completely un-vetted person sitting in their house slaving for a company called Kelly Services. And they are the worst company ever. Think twice before giving over personal info. I wouldnt give these people my credit card number!

John D
Reviews 1

Now that Steve Jobs is gone Apple is already selling defective, junk, computers, and they don't seem to care. I guess that s the only way they know how to increase profits now that their genius is gone. The fan in my IMAC is out of control. My IMAC is slightly over the warranty period and Apple tells me its my problem. I paid top dollar for an Apple product and I ended up with cheep junk. The repair center tells me that it needs to be making the noises when they look at it. The problem is that the noise is sporadic. I discovered from shaking the computer out of frustration that the fan operates normally for a while. The next computer I buy will be a different brand. If you own Apple Stock this may be a good time to sell it. The new management is no Steve Jobs.

Adham Nemeh
Reviews 1

Worst customer service ever. Been having problem with my mac pro for the past year and half they keep in giving me bs reasons and never fixed it. Managers are only good at covering their technicians mistake by giving them bs excuses. Never coming back there again and i only hope #apple Corporation would question the customer service at oak brook il location soon.

Ameya Sunil Bongale
Reviews 1

Variety of food choices - almost every major cuisine type under one roof. There are options for healthy food and some packed to go boxes too. Expect to wait in long wait lines. The obvious caveat is that you need to be an Apple employee or need to know one haha.

Kevin Leigh
Reviews 1

The company is so sweet when it says no... Beats headphones are sometimes defective but the company wants $129 to replace them. OH MY GOSH Apple what is wrong with this picture.

I have to give their customer service credit, they are so polite but the company thinks it is ok to charge 65% of the cost of a product to replace when defective.

Just so you know what your competition is doing.. My Bose headphones broke after 4 years and they replaced them at no charge with an apology letter..
My Fitbit watch broke after 2 years and they replaced it at no charge. Then they called me back to make sure I was happy.

Premium products should get premium support especially when it is defective not physically damaged.

Darth Ydna
Reviews 1

Idiotic. It's sad to see this place still standing. This is the place who mistreats their own workers, has their own Gishtopo, and lies to customers. There platform is pure garbage, and they are dark. If someone flew a plane into the building (with no one inside) That would be the best day of my life.

marty estrada
Reviews 1

A bunch of smiling appleheads, workers and customers. Giant monitor with a mesmerizing motion graphic had these appleheads entranced, one guy with his mouth open and tongue hanging out.
Otherwise I was able to find a convenient location to online shop for Apple products which I can't use.

HASHIM MALIGA
Reviews 1

Apple visitor centre, no public entrance inside offices..people can have a visit to apple store which is smaller compared to apples own store across the world. Photo oportunities at the apple signage and scenic campus.Finding parking slot is a bit difficult .Whole weekdays visitir parking mostly will be full and you have to go from one sector to sector lookimg for a slot whoch may end up in long walk back to the store or signage.
Overall a good place to see where world os changing .

Aki Baidya
Reviews 1

As usual with Apple, the retail experience here was fantastic. Staff will be at the entrance to greet you when you enter. On top of offering a wide selection of Apple products, they also sell merchandise like Apple Shirts, Apple Watch Bands, and Swell Water bottles. Overall, I would highly recommend this store to anyone. This store lacks a Genius Bar, though.

Seobang Kim
Reviews 1

If you go to the United States, I want to go there. I made my wish last week (2016.7).

I was happy to find a product available only here and to buy it.

Friendly staff .. ^^;

This shop was the place where I'd really wanted to visit. And finally I visited there last week. (July 14, 2016).

Specially I thank for buying exclusive items only available on this shop.

Also helpful staffs were impressive.

Charlie Huang
Reviews 1

Among the many products, other Apple stores can also buy it. Only T-shirts and apple cups are only available here. So I bought a white cup made in Japan as a souvenir. Go back to the residence and open it. It is far from the quality of Foxconn in China. The Apple logo is crooked! The next day I drove back to change a cup that was not crooked. The staff was very enthusiastic and changed it without any difficulty. Before going out this time, let's first check whether the Japanese workers have posted wrongly.

Peter Eckert
Reviews 1

Interesting for fans, of course - but you can't get into the building because, like us , you are politely but definitely stopped at the 2nd door by the security ...
To the right of the main entrance is an Apple store, where you can also buy one-off Apple T-shirts.

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