ACTA Assistance

Call this morning at 7:56 am for my broken down vehicle .. the person told me that the convenience store would be there between 9:15 am and 9:30 am ... at 9:50 am no convenience store !! Call goes to the troubleshooter who informs me that I have no troubleshooting in my name he calls for assistance !! Answer made they have new software and the troubleshooting was not taken into account !! The troubleshooter on the other hand very pro tells me that he sends a breakdown service as soon as available !!! A Lost Morning's Work ACTA take all this into account ??? !!! Pitiful and lamentable

Transport carried out in July 2020
We are in November 2020 and after several phone calls my bill is being processed
Is it bad faith or incompetence?
A very dissatisfied professional !!!

Incompetent service.
We always refer back to customer service support.
The file is not moving forward. Let's spend hours on the phone!

I have been working there since February 4, it is a good experience and I like colleagues at the top since I am arriving the last I have less skills but at the top because they help me a lot thanks to all my colleagues in tech thank you

Breakdown in Antibes, rapid intervention, precise and accurate diagnosis, punctuality of the intervention. Thank you and congratulations to the entire team and in particular the technician of the Alpes Maritimes.

24/24 troubleshooting that does not respond, in this case as much changed profession, or as much. Put other times

Notice left as part of a vehicle breakdown assistance by VOLKSWAGEN Assistance, entrusted to ACTA ASSISTANCE on June 15, 2020:

I sincerely thank them and invite VOLKSWAGEN France, and even the parent company, like the management of ACTA ASSISTANCE, to note and encourage their exemplarity.

Super Benjamin
Thank you for being there for my Tutut