Installation was delayed, communication could be better. 😕
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What reviewers say about The Fence Guys
The single customer review is negative, citing installation delays and communication issues, and gives the company a 1 out of 5 rating.
What is The Fence Guys?
The Fence Guys is a locally owned and operated fence installation company based in Montgomeryville, Pennsylvania, with a mission to deliver exceptional service with honesty, reliability, and respect to homeowners and businesses in the Greater Philadelphia Area.
How long has The Fence Guys been operating and who founded it?
Founded by Dave and Jen Giorno in 2001, the company has been proudly serving the Greater Philadelphia Area for over 25 years, building lasting relationships through a high-integrity approach to every project.
What specific fence types and additional services does The Fence Guys provide?
The company specializes in residential and commercial fence installation, offering wood, vinyl, aluminum, deer, chain link, privacy, pool, and dog fencing, along with permit services, financing options, and material supplies.
How can a customer get started and what warranty terms are offered?
Customers can request a free estimate through the company's website, and the business offers a 5-year workmanship warranty that covers issues like moving posts or gates that do not close properly at no charge.
Where is The Fence Guys located and what are its operating hours?
The business is located at 111 Domorah Drive in Montgomeryville, PA, and operates Monday through Friday from 8:00 A.M. to 4:00 P.M., with a showroom available for customers to meet the team.
Which counties and areas does The Fence Guys serve?
The company serves Montgomery County, Bucks County, Delaware County, Chester County, Northeast and Northwest Philadelphia, Lehigh County, and Northampton County, ensuring full transparency throughout the installation process.
What recent feedback has been shared about the company's service?
Some reviewers on Trustburn note that installation delays and communication issues can occur, while the business maintains a 5-year workmanship guarantee to address post-installation concerns.
What do the review counts and specific manufacturing capabilities indicate about the business?
The Fence Guys has over 600 five-star Google reviews and maintains a 5-year workmanship warranty, with a team that manufactures custom Western red cedar fence panels in a 10,000-square-foot shop.
What educational resources and logistical support does The Fence Guys offer?
The company provides a 7-step fence buying guide, permit service, and supplies or materials for customers, simplifying the project by handling all necessary fence permitting.
What financial and material options are available for customers?
The Fence Guys offers financing options and supplies or materials for customers, allowing homeowners to plan with confidence through free estimates and a high-integrity approach to every project.
What certifications and reputation metrics support The Fence Guys?
The business is fully licensed and insured, backed by over 600+ 5-star reviews, and has been expertly installing fences in the region since 2001 with a focus on proven quality.
How does The Fence Guys approach its installation process and customer interactions?
The company's process involves expert fence installation teams installing tailored fences, ensuring quality from start to finish with a commitment to treating people the way they want to be treated.
What is the history and team structure of The Fence Guys?
The Fence Guys has been operating since 2001, with a team that includes founders Dave and Jen Giorno, and a mission to provide excellence in products, service, and craftsmanship.
What key features and products distinguish The Fence Guys?
The business offers a 5-year workmanship warranty, free estimates, and a high-integrity approach, with a showroom in Montgomeryville for customers to meet the team and discuss their vision.
What is the current rating split and what do recent reviews indicate?
The Fence Guys has a 1 out of 5 Trustburn rating from 1 review, with some users noting delays and communication challenges, though the company maintains a 5-year workmanship guarantee.
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1 Reviews
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Trustburn Team Trustburn asked:
Do you supply the materials for a chain-link fence, or do you charge extra if the customer provides their own?
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About The Fence Guys
The Fence Guys is a fence installation company based in Montgomeryville, serving Montgomery County and surrounding areas in Pennsylvania. The company offers residential fence installation services in a variety of materials and styles, including wood, vinyl, aluminum, deer and chain link, privacy, pool, and dog fencing. In addition to installation, The Fence Guys provides permit services, financing options, and supplies or materials for customers. The business also maintains online resources such as fence buying guides, maintenance checklists, material comparisons, and homeowner guides. Customers can request a free estimate through the company's website.
- Website
- thefenceguys.com
- Phone
- (215) 591-1591
- [email protected]
- Address
- 111 Domorah Dr, Montgomeryville, PA, 18936, US
- Business hours
- Mo,Tu,We,Th,Fr 08:00-16:00
- Categories
- Construction
