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Generated with AI from 10 reviews on Trustburn

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Ed Krause
Reviews 1

Terrible customer service, untrustworthy company and employees, no one answers their phones or emails at RW and they fail to pay the customs bill for their customers. I have been struggling to pick up my cargo for several days now because RW has not bothered to process customs when they guaranteed it would be handled 4 days ago.

GoHawk
Reviews 1

R.W has been handling and moving freight for us for over 3 years with no issues, professional team with a great customer service. Always seek for Ricky, he is an expert in shipping industry, a lot of experience and knowledge . he delivers the best.

Ed Krause
Reviews 1

We were supposed to be picking up 144 boxes today from O'hare airport, that Allen Wu with RW had pre-cleared and charged us a hefty price for so that we may pick up our shipment tonight. As it turns out he neglected to pay our customs for us or to process any of the paperwork. We are on a tight time crunch to pick up our time sensitive shipment and now we are trapped in a position where we can't reach anyone at RW and o'hare airport is refusing to release our cargo due to RW's negligence in this manner.

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