I'm having an ongoing and deeply unsatisfactory experience with Coast to Coast Pools. Despite a signed agreement, they have failed to adhere to the terms outlined in the contract from the start. Specifically, they refused to run necessary electrical lines during the initial phase of the project, which was clearly their responsibility per our signed agreement. Because of their own mismanagement and refusal to follow proper procedure, they later proceeded to tear up my lawn, causing additional and avoidable damage to my property outside the initial pool boundary. This action was done purely to rectify their own earlier mistakes. They tore up my sprinkler system, sod, and caused damage to the common area between mine and my neighbor's house. To make matters worse, during the course of this project, I received an inappropriate and unsolicited text message from TJ Warren containing nude images of a girl lying next to him. This is completely unacceptable and constitutes a severe breach of professional conduct and personal boundaries. I reported this behavior, but it was dismissed by the company's owner, who refused to accept responsibility, stating they are not liable for the actions of subcontractors--even though the sales rep represented Coast to Coast Pools in all dealings with me. As I noted from other reviews, the Owner was very condescending and rude. He acted and sounded like he was better than me and I was a piece of dirt beneath his nails. Now, despite having received $125,000 from my bank, the company has halted all construction on the pool because I have withheld the final payment of $12,500. This withholding is due to the company's failure to meet contractual obligations, misconduct, and refusal to rectify damages or provide any accountability. Be very careful when you are deciding to use Coast to Coast Pools to install your pool. They talk a good game, but will not admit to any wrongdoing, and if any little thing goes wrong will not admit to fault.
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Coast to Coast Pools has been amazing to work with. Their customer service is top-notch and they truly care about the quality of their work. We had our pool installed by them last year and it turned out beautifully. The entire process went smoothly and the team was professional from start to finish. I highly recommend Coast to Coast Pools for any pool installation or maintenance needs!
I had been searching for a reliable pool company for a while and came across Coast to Coast Pools. They have exceeded my expectations in every way. From the initial consultation to the completion of the project, their attention to detail and level of professionalism was impressive. I now have a beautiful pool that I can enjoy with my family. I highly recommend Coast to Coast Pools for all your pool needs!
I had a negative experience with another pool company, but Coast to Coast Pools turned everything around. They came in and fixed all the issues I had with my pool, and now it looks better than ever. The team was friendly and knowledgeable. I highly recommend Coast to Coast Pools for all your pool repair needs!
I recently had a pool party at my house and Coast to Coast Pools did an amazing job preparing my pool for the event. The team was prompt, courteous, and professional. They made sure everything was in perfect condition and the pool looked amazing. The party was a huge success, thanks to Coast to Coast Pools! 🎉
I recently had my pool renovated by a local pool company. The experience was disappointing and left me unsatisfied. I decided to give Coast to Coast Pools a try based on positive reviews. I'm so glad I did! They completely transformed my pool and made it look brand new. The team was efficient and easy to work with. I highly recommend Coast to Coast Pools for any pool renovations.
Coast to Coast Pools made our dreams come true with our new pool! The entire process was stress-free and enjoyable. From the design phase to the installation, everything was handled with professionalism and care. The end result exceeded our expectations. We couldn't be happier with the quality of work and attention to detail. Thank you Coast to Coast Pools! 😍
I recently hired a pool company for some maintenance work. I was not satisfied with the service I received and that's when I reached out to Coast to Coast Pools. They were quick to respond and provided exceptional service. The team was knowledgeable and professional. I'm glad I found Coast to Coast Pools, and I highly recommend them!
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About Coast to Coast Pools
Coast to Coast Pools is a custom pool building company dedicated to the design and craftsmanship of high quality pools.
Coast to Coast Pools offers weekly pool service to help maintain the beauty and cleanliness of your pool. This allows anyone to relax and leave it to the pool professionals.
- Website
- coasttocoastpools.com
- [email protected]