21 Webs

21 Webs is a Melbourne-based digital agency that offers custom website design, development, eCommerce solutions like WooCommerce and Shopify, software development, and graphic design. They also provide SEO packages, AI SEO, and online marketing services including Google Ads and social media marketing on platforms like Facebook, Instagram, and LinkedIn. The company tailors its offerings to specific industries such as dental practices, plumbers, NDIS disability providers, aged care, and construction businesses.

The agency operates out of a Melbourne studio located at 9/19 Synnot St, Werribee VIC 3030, with an additional office in Darwin City at 66 Smith Street. They have been delivering projects since starting in March 2019 and have completed over 1,200 website design projects across Australia.

To get started, visitors can visit the website to get a free proposal or call the sales line at 1300 310 120. The company offers a free website design cost calculator on its pricing page where users can select their niche, pages, and additional features to receive an accurate cost estimate before committing.

One of the key differentiators is that 21 Webs is a Google Partner certified agency, which means they are certified by Google in Ads and verified for performance. They emphasize that their websites are built from scratch with no templates or website rental schemes, ensuring clients own every page, file, and pixel.

The agency provides a wide range of specific services including custom WordPress websites, on-page and technical SEO, performance marketing campaigns, social media content across Facebook, Instagram, and LinkedIn, and AI automation tools to streamline business workflows.

Pricing for their services is not fixed but can be estimated using their online cost calculator. The calculator allows users to customize options such as the number of pages, niche selection, and additional eCommerce features like AfterPay/Zip/Humm integration or Google Merchant Centre sync to get a tailored price.

The company has a strong presence on social media platforms including Facebook, LinkedIn, Instagram, and X-twitter, and also maintains a Behance profile to showcase their design work. They encourage clients to stay updated by connecting with them through these channels.

21 Webs has a dedicated team for customer support reachable at 0470 695 869 and a general inquiry email at [email protected]. For sales and enquiries, the main contact number is 1300 310 120, and they also have a specific sales email at [email protected].

According to their own website, 21 Webs prides itself on having an in-house development capability that allows them to handle web apps and mobile apps, ensuring that businesses do not outgrow the agency as they scale.

The agency targets a diverse range of industries including Aboriginal Corporations, allied health, consultancy, dental, educational, financial, food industry, medical & healthcare, NDIS, sports & fitness, and trade services like plumbers and cleaners.

21 Webs integrates various technologies and platforms such as WooCommerce, Shopify, Google Merchant Centre, Square, Lightspeed, and Australian shipping partner APIs to enhance functionality and streamline operations for their clients.

The agency's approach involves a full-service model where design, SEO, and ad campaigns work together as one engine. They use an AI stack for operations and recommend the same AI solutions to their clients to supercharge business growth.

The company has a history of collaborating with an Indigenous Corporation and becoming an NT Government registered supplier, highlighting their commitment to local partnerships and diverse business models.

The agency emphasizes transparency in their processes, stating that each change is checked against its intended purpose and that the numbers and reasoning remain visible to clients throughout the project lifecycle.

The official website of 21 Webs is 21webs.com.au.