Zucca Bar & Restaurant

Zucca Bar & Restaurant Reviews

Reviews 318
4.2
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The food and service was good. Mom and I split a m...

The food and service was good. Mom and I split a meal and we still got really full. We went on a Wednesday and I was disappointed that the server didn't mention the daily specials. We would have gotten that had we seen it prior to ordering.

Ordered via Uber Eats. I had the Cauliflower Crus...

Ordered via Uber Eats. I had the Cauliflower Crust
*10 cauliflower gluten free Pizza. Made it my way. It was the best Cauliflower pizza I have had. Everything was so fresh. Perfect size. Just amazing. So tempted to get another for dinner.

WILL NEVER ORDER AGAIN!

WILL NEVER ORDER AGAIN!
HORRIBLE SERVICE AND MANAGER! (MARK)
I have ordered from here plenty of times and tonight we decided to come in for take out.
We decided to try another flavor, the Brooklyn w/ Pepperoni and some wings.
Its been an exhausting day and all I wanted was a slice of pizza, or so I thought!
Me being from New York when you say Brooklyn style you think a thin large slice with cheese.
When we got home we opened up a round pizza cut up in squares?
To those who eat pizza in squares thats your preference I guess.
I want my pizza in slices so I can enjoy the crust.
So I called Zucca's to see why its in squares and I was told that's how it came.
So they put manager Mark on the phone who told me the pizza is squared and cut into squares.
I told him our pizza we got was round and in squares, I also reminded him that the menu ONLY specifies the ingredients not how the pizza is shaped and cut, If it did we would have chosen differently.
Then he told me there's nothing he could do.
WOW!, nothing the could do about their mistake?
How about a some apology for the confusion and he could have offered to replace it and I would have gladly brought back the one we have with the assumption it was round since it DID NOT specify otherwise!
But NOTHING is exactly what they did!
Horrible service. Lost a customer today and a few other all my family members in the area support each other and our reviews on good service and food!
All I wanted was to enjoy what I thought I was paying for after working all day and now it will go to waste. Honestly I lost my appetite not only because its not what I wanted but the horrible service behind it!
We will all take our business elsewhere!

We found this place by accident. I think they need...

We found this place by accident. I think they need more advertising. This place was pretty awesome. The staff was awesome. They were super fast, and super friendly. The food was out of this world. I had a small pizza that had mozzarella, spinach, chicken, and balsamic glaze. I don t remember the name of it thought. It was absolutely delicious. The crust was thin and crispy. It was not super greasy, which seems to be a pretty big problem with pizza today. All the ingredients just melted together perfectly. I would definitely try that pizza and this place.

Service is fantastic, we sat outside and still had...

Service is fantastic, we sat outside and still had very attentive service. We unfortunately just went for drinks and a quick app, but the number of people leaving with to-go pizza boxes suggest it's amazing! Can't wait to update this review once we get some

1st time there. We had an 9 person group. With sep...

1st time there. We had an 9 person group. With separate tickets. We were charged gratuity on the ticket. Then our waiter forgot about us. ( I m guessing because we were been charged the tip, who cares about the service , they are still getting tip) we had an accident , drink spilled , waitress never showed to clean or to offer a replacement drink. We got napkins from some Someone else, not our waiter , so we could clean the mess our selves. Which we cleaned the table but we didn t have a Mop to clean the floor. We ended up asking someone else to please clean the floor and bench ,as we wanted to sit , not on a wet bench. He proceed to go tell our waitress to go clean , which she did. We never got offered a replacement drink. We had to ask for it.
We also had to ask for refills because she would forget about us.
Needless to say...... I will not be going back there. Well , WE will not be going back.
1st time there. Last time. Very disappointed, as we went there because someone recommended it. And the person who recommended was with us and she too will not be returning.

The pizza is actually amazing.

The pizza is actually amazing.

But the service was terrible.

I ordered to-go yesterday and they seemed to have trouble keeping up with to go orders.
I understood this amid COVID.

Today, I went back because the pizza was delicious. I thought of would be helpful to leave my name and car description on the order and went back to wait on the pizza I ordered with my daughter and brother.

The waitress brought out another to go order wile I waited. Two men seated at outdoor patio tables against written instructions (which I'm fine with but should be noted) were brought a small pizza with napkins, red pepper, parmesan and a smile.

Shortly after, the same waitress brought out large pizza out with nothing. I got out of the car noticing right away there were no napkins or utensils.
She said sorry I just grabbed rh pizza box ad brought it out.

I replied no problem ill just go get condiments
As I walked away she said great britney calling out my name written clearly on the receipt.

Passive aggressive in the face of sound return customer.

I'm not sure yet if I will eat here again. I'm hurt and disappointed because it's ridiculous. I'm a regular, well tipping customer. Why mistreat me? Is my skin that big of an issue?

I never wis anyone malice but I hope this company revosits it's to go policies as instate a bare minimum of service requirement.

Used to be my favorite place for pizza. Unfortunat...

Used to be my favorite place for pizza. Unfortunately, last visit was a meal that was not enjoyed. Small size pies were like something from the supermarket freezer section. Not sure what happened but not going back.

The brunch was ABSOLUTELY TERRIBLE, please save yo...

The brunch was ABSOLUTELY TERRIBLE, please save your money or spend it elsewhere! The food was mediocre at best, every item was cold (room temperature or less), and half the items on the menu were NOT available on the buffet. When asked about missing items, the waitress explained that they rotate items each week, I suggested they should put out an accurate menu weekly, which was met with a chuckle. I also mentioned that the food was cold and the waitress said she would check on it. It was painful to pay what we did for the food we received!!

Food was fine, but our server, Crystal, was terri...

Food was fine, but our server, Crystal, was terrible. Never brought silverware, napkins and barely spoke. Except when we were leaving, when she asked if we left the money for the bill.
It's amazing how bad service can ruin a dining experience.

My boi friend an I have been been to zuccha serval...

My boi friend an I have been been to zuccha serval times. Heather is normally our server always because she s awesome. Josh who was our server last night was terrible. We ordered drinks he left them at the bar i don t know if he forgot or just been an totally as hole because we told him tell heather we said hello. Not only did we have to wait for the drinks he put so much ice they where water down by the time we got them. I will be bak but I will go to the other side just so I can get better service from heather because she deserves my great tip.

I really hate to poorly review a small business, b...

I really hate to poorly review a small business, but wasn't pleased with this experience at all. My friend recommended Zucca's calzones, but since I wasn't in the mood for that I decided to go with the chicken marsala instead. The menu lists this item as $14.50 so based on the price, I was expecting a nice dinner.

It was terrible. What I got was some boxed spaghetti noodles topped with canned gravy and along with some mushrooms and flavorless chicken. You'd be better off going with something out of the frozen aisle at a grocery story. Extremely overpriced for what you get. This meal should have been half the cost imho. I didn't finish it and I'll never be back.

Nice, friendly neighborhood hangout spot with gre...

Nice, friendly neighborhood hangout spot with great drinks, good food, and ok music (they try 2b diverse) but don't expect much of a crowd. It's eerily empty on tee dance floor EVERY weekend except a few extremely drunk ppl. Still not a bad place to cool out when there's nothing better to do and youre trying to budget in cobb. No cover charge

Not at all a TO-GO place. Love the food and enviro...

Not at all a TO-GO place. Love the food and environment when dining in. They just lost an order over $200 because they won't take payment over the phone. Shame. We wanted mussels, pizza, salads from this specific location for a few friends. My boyfriend once tried to order lunch for me to pickup and they denied payment also. Shame and very inconvenient.

First visit to Zucca Bar & Pizzeria and I have to ...

First visit to Zucca Bar & Pizzeria and I have to say this place is amazing! From the food to the drinks to the customer service up to the atomesphere. Greyson our server was by far one of the best personality I've seen in a very long time. I could go on and on about my experience but this place WILL NOT let you down. Must visit for sure!!

Very nice setup and decor, love the idea of the TV...

Very nice setup and decor, love the idea of the TVs in each booth even tho me and my company were too busy talking to eachorher to watch, lol. GREAT menu and the food is on point with great drinks. Def coming back

We moved from Atlanta about 15 years ago and, on a...

We moved from Atlanta about 15 years ago and, on a recent trip back, we decided to check out one of our old favorite spots. The place hadn't changed much (and that's a good thing.) Our server Eddie was was nice and attentive. The pizza was delicious. We really used to love their muscles appetizer and it was still on the menu. But they had changed how they were served. Eddie told us that we shouldn't worry, we'd love the new version even more. He was right. Definitely a place worth checking out.

Yum!

They have a little bit of everything. Service can ...

They have a little bit of everything. Service can be slow sometimes. The bar next door shares the same kitchen so if you aren't in the mood for Italian then you can always ask for the bar menu and get some wings or a burger. They have a full service bar and patio.

Maybe pick up the phone so I can order take out.? ...

Maybe pick up the phone so I can order take out.? I drove all the way there on hold with the bar and when I finally got there. Still no answer on the phone. The bar tender said "sorry I couldn't hear the phone." I tried for 20mins..... Saturday night September 29th 2018

Good drinks and good food. I get their pizza all t...

Good drinks and good food. I get their pizza all the time but this time I decided to try something new. My husband ordered a burger and liked it. My Turkey Burger was okay but a little dry. Loved the calamari.

Tonight was my second visit here. I had the Philly...

Tonight was my second visit here. I had the Philly CheeseSteak pizza ,wings , and maybe a bloodyMary. All were amazing and the customer service was very prompt ( they were busy and still very attentive) . I will be returning for future visits, cant wait to try all the other menu items.

Zucca Bar & Restaurant

Zucca Bar & Restaurant

4.2