Zip Corvette Products Reviews

DO NOT GO TO zip Corvette!!!!!!!!!!!! Quoted me $300 parts and labor, came to $600 just to install lowering bolts. I've put my car back to factory height and it's still making noises All The Time! Their response was " well that's what it's going to do if you lower it, the only way to fix that is with shorter shocks" Are you kidding me?!?! None of this was communicated to me prior to the install. Took me over a month to even be seen by them, never returned calls or emails. I actually stayed on hold for 45 minutes just to see how long it would take for them to get on the line I was holding on. Zip corvette in Mechanicsville Va can't go out of business soon enough in my opinion. And best believe Everone with a corvette locally is going to hear my story, simply because that didn't care At All for me as a customer in Any way shape or form.

They had everything I needed, but their check out process has a lot to be desired. I set up an account (or so I thought), placed my order. when I received my order number it told me I checked out as a guest....So I went back in and set up the account again (or so I thought)...I am still a guest. need to have IT check this process out...very frustrating

Zip has repeatedly provided great products and fast service for all of my Corvette needs. Their prices are great. If you haven't tried them I suggest you do.

HORRIBLE SERVICE! JUNK PARTS! PARTS NOT AS DESCRIBED! STATES NEW BUT APPEARS TO BE CHEAP CHINA RE-MANUFACTURED PART! WE ARE CURRENTLY FIGHTING WITH OUR CC COMPANY TO DISPUTE THE CHARGES. WHETHER WE GET OUR MONEY BACK OR NOT I WOULD NEVER BUY A PART FROM THESE HACKS AGAIN. I ADVISE ANYONE THAT VALUES THEIR TIME AND DEMANDS QUALITY TO NEVER CONSIDER USING THIS COMPANY! FYI WE FOUND THE SAME EXACT PART IN THE SAME EXACT BOX AT AN O'REILYS FOR HALF THE PRICE!!! NO SHIPPING CHARGES!!! AND UN LIKE THE PEOPLE AT ZIP IF THE PART IS JUNK THEY WILL SWAP IT OUT FOR ANOTHER RIGHT THEN AND THERE!!! AND THEY ARE AT LEAST HONEST. THEY WILL TELL YOU ITS A CHINA REMAN!

Website worked very poorly with my iPhone and pay pal account. Spent an hour to place an order . Succceded on my iPad on the fifth attempt but did not use my paypal account or log in for fear either would queer the order. I ve got a believe I m not the only one to suffer this. Hope i am for everyone s sake

If you want to do business with friendly, knowledgeable people that are motivated to server their customers ZIP is the place for all your Corvette needs. You will not find a better bunch of folks to work with and ZIP has an inventory of parts that is top drawer. ZIP is a family owned, local small business that serves the community, its customers and Corvette owners. Thank you ZIP Corvette for your great support of the NCRS and the Mid Atlantic Chapter in particular.

Wow..what can I say..the worst experience I've had getting corvette parts. I ordered 2 trailing arms for a c3. They told me 7-10 days. A month later I called. They said that they lost my information and need it again. ..wth? Now ihave replaced and returned the cores. Its been a week and they dont know if they have them and need to look at them before I get my core charge back........ so...dont buy anything here unless you want to deal with incompetence and excuses.

Customer service is SLOW and less than helpful, I think there s a reading comprehension problem because the emails back make no sense.

Online, over the phone, or in person, Zip has Corvette knowledgeable and friendly people, and a large selection of Corvette parts and accessories to choose from. I have a C2 and a C6, they offer products for all Corvette generations. I've been to Zip at least once a year for a decade or more. Outside of Richmond, my Corvette club uses Zip as a stop on a Corvette Cruise. Everyone seems to walk out with a new tshirt. I give Zip Corvette 5 stars.

Great atmosphere, great selection of products. Will come back again! This is my second review 100% satisfaction! Recently I bought a license plate frame that I really didn t like and the exchange went smooth no hassles! Extremely nice customer service!

Nice guys but terrible products. Let me start by saying that i had a C6 lambskin jacket purchased for me for Christmas two years ago. I wore it approximately 1.5 months before i noticed the black leather dye was fading and you could see pink spots underneath. I was going to call in early to mid feb of last year but then we had a family tragedy, so i never got around to it. That is in no way Zip's fault, however, i am stuck with a $300 jacket that was a gift and i cannot wear it because the black leather has faded off and its pink.

Also last year i bought some Cup wheels for the C6, these were not the factory wheels but re-production wheels for the base C6. The wheels looked great but when installed on the car, there was a very noticeable shimmy or vibration in the car at highway speeds. I took car to dealership, Discount TIre, and a local Tire Shop which has a really good rep. All of them balanced the car and checked the alignment but could not fix the vibration. It wasn't until i took it to the Tire shop that one of the guys told me the offset was off by a tiny amount, he said that i might need spacers, but he couldn't install them for insurance and safety reasons.

Once again, i had too much time passed and wear on the product so i could not return it to Zip. Honestly i wouldn't buy anymore products like this again from someplace that isn't local in case i needed to return it or have it looked at by the person(s) i purchased it from.

Great customer service. Everyone was really knowledgeable.

Vary nice site and ez to find what I need to get my car running

I have a somewhat neglected 1977 Corvette which I've finally started focusing on getting back into shape. As I work through its issues, I keep needing to order additional parts here and there. I've used a few vendors in the last couple of months, including Zip. My Zip orders have gotten here lightning fast with reasonable shipping costs which I really appreciate. Zip has helped me keep my project moving and that hasn't been the case with some other vendors I've tried (almost 3 weeks for one item listed as in stock). For my latest order, I ordered parts from Zip on Monday and they are out for delivery 2 days later (Wednesday). Thanks Zip!

GREAT PARTS...GREAT KNOWLEDGE...THE GO TO CORVETTE GUYS

Ordered a headlight motor and it arrived damaged due to improper packaging. Called them and they were nice enough to send another one. The second one arrived broken in the exact same spot as the first one. Took them three months and at least 15 phone calls to refund my money. Completely incompetent. Save yourself the trouble and buy from Corvette Central or Ecklers.

Great place to get anything for your Corvette.
Very knowledgeable staff.
Excellent Customer Service.

Daniel, Justin, JT and the guys all know their stuff. Absolute best place to buy Corvette parts. I wouldn't go anywhere else. A++++

Always have what my husband is looking for, for his older model Corvette.

The customer service here is awesome. I come here for Adam s Polishes detailing supplies when I need it ASAP instead of waiting a week to order it and receive it directly from Adam s.
My only complaint is that they rarely stock any new items that Adam s releases and their selection of products are slim, compared to everything else Adam s Polishes offers.
Overall, I ve never had a bad experience coming here. If you re looking for detailing products that aren t cheap and useless like the stuff from Walmart and Auto Zone, swing by here and discover just how awesome Adam s Polishes products are!

They take great pride in ensuring you have a fantastic experience. Thanks guys for always taking care of me

I was unable to edit my order as I went along. I only wanted 1 item and it showed 4. I had to delete all items and start over but all I wanted to do was change the numbet of items I ordered but I couldn t

My Sting Ray outfitter. I see a lot of visits in our future.

I have visited Zip and ordered many parts online. All my contacts I would rate 5 Star. Customer Service, all employees are polite and know the parts very well. I will continue to shop @ Zip. Thank You

Had hard to find item for C4. Shipping charges seem high compaired to other suppliers.

Many parts, fast delivery and always a great service

Anything you need to know about a corvette. They aren't just people selling parts.

Zip Corvette is simply the best. For years they have gone out of their way to support and sponsor our Corvette Chapter / Club, have been true friends and have been a great source for restoration parts. Thanks

Once a year, Zips will host one of our Mid-Atlantic Chapter Corvette events. The manager Dave is a super host, not only providing facilities and equipment, but also refreshments and delicious lunches (this year a pulled pork BBQ). From what I've seen in the showroom area, his and his knowledgeable staff's hospitality extends to his regular customers. I definitely recommend Zips as a place for finding Corvette equipment and parts.

Friendly and knowledgeable staff. Enjoy getting parts from here.

Been going to Zip for years. They have had everything that I needed for my 61 and my 2000 FRC. The staff is very pleasant and helpful with all my questions.

i ordered a filter from a different suppler i waited three weeks for my refund because they never mentioned that the filter was out of stock then i ordered the filter from ZIP they are the best place to get your car parts i was very happy with there service the second they answered the phone very professional and Courteous fast shipping excellent service good prices perfect parts as described .

One of the worst companies to do business with! Our small family owned custom automotive shop ordered and paid for specialty seat belts from them the beginning of December 2018 and we finally received a package from them with the incorrect seat belts about a month down the road. We spoke with them about getting the seat belts shipped to us ASAP. They promised they'd have them here by Friday at the latest. Nope, here it is Monday of the next week and WE STILL HAVE NOT RECEIVED SO MUCH AS A TRACKING NUMBER from these people let alone the actual package. We will refrain from using Zip in the future.

Great business to deal with. Good website that shows whether a part is in stock or not.

They've always been good to work with. And since we live in Baltimore we can generally get things the next day with UPS ground. So a win-win! It is always good to remember when working on a 37 year old car, that there will sometimes be challenges in getting the parts. (As I remind my hubby!)

I really like this place, I find the staff helpful & knowledgeable. Al L

Great service. Understood that e-bay may have better prices but NOTHING beats Zip Corvette service and dedication to customers.
Will definitively purchase again from Zip Corvette !!!!

After hearing a lot of hype about this place, I was totally disappointed with the service and parts provided for a 1968 Stingray. The young man at the counter took forever to look up the parts on the computer only to finally pickup a Zip catalog in order to locate the parts I requested. In the end, he brought out parts that didn't match my car. When I questioned this, he stated that these are the only parts they have and for me to just work it out somehow. Seeing that the parts he had did not have the OEM light receptacle, he suggested I either don't use the light or find some way to mount it through the dashboard. Lastly, the parts were more expensive than what was available online at other Corvette stores. I will never travel over an hour again for this type of half-baked operation. My Vette is more important to me than throwing good money after jacked-up after market Chinese parts. My advise - don't waste your time at Zips. There is a better selection on Ebay at half the price.

Zip Corvette Products are the best. I have work for Rick Hendrick Chevrolet-Norfolk VA, and have not only referred customers who brought Corvettes, and the Corvette Club I'm a member of but I have owned three Corvettes myself and they are my go to for anything I need. Good people and great service!
Preston Powers

Been doing business with them for 40 years....now they decide my private mail box at the UPS store is a "post office box" and refuse to ship to it. Too stupid for belief, and no amount of messages or anything but calling works. Even when you check out with Paypal, you have to change the address or ZIP's idiot system won't accept it. Computers. Fah.

It's always a pleasure ordering from Zip. Parts get here in a day or two. Being close helps! Getting minor bugs fixed in my 1979 Vette.

Incredible is all I can say about these folks. They know how to take care of the vette folks

Great service with a friendly knowledgeable staff. Can always talk to them about a problem and someone will know the answer or be able to find it for you.

these guys... take forever to ship anything and charge an average 2x what everyone else does for shipping. and if you complain you get a condescending email devoid of apology or solution to what your complaint was. go to ecklers corvette, never had any problems qith ecklers even when I ordered the wrong thing they fixed it as fairly as they could.
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edited reply
that was the most recent order, and I mistakenly used my personal email instead of my public one, hence the outrage over being subscribed to spam mails without knowing it.

I talked to ayoung@zip on the phone and sent him the full email but this is the last official resonse I had on this issue

Daniel Gray

Mon, 05/07/18 6:40 pm

Sir, I hate to break it to you.....but you signed up for the newsletter on your own, Zip just sent you an email saying you did it correctly, so that's your mistake not ours. And if it makes you feel "tough" to say 4 letters words behind your computer screen then PLEASE do Zip a favor and honor your word and never do business with us again. Judging by your grammar and language I'm sure you run a stellar business, but we really don't need any pointers from you.
Have a wonderful day!

Have asked me to pay for a backordered item that they have shipped to the incorrect address. Am happy to pay but cannot get them to respond to email or online message regarding delivery to the correct address... Emailed and messaged repeatedly with no response. Very frustrating. Will have to make the Toll Call from New Zealand I guess...

Slow web site, had all products of interest in stock

Shipping costs are way too high - ordered clear film for paint protection and shipping was 33% of the order - and film fits in an envelope.

I ve been buying parts from Zip for 20+ years. They haven t let me down yet.

Outstanding Store, run by Outstanding People. My Go-To for anything Corvette Related. You Should Make it Yours Too! The BEST!!!

Sent three separate emails and I have two current orders. No responses to any emails and despite one order being lodged in time for same day dispatch, I have received no acknowledgement even though I've been charged for both orders. Yes one order has a back ordered part, but the same day order everything was listed as in stock. Poor.

I live right next to it and I see what is going on there and I like it.

I don t typically write reviews but after using Google to find the phone number I feel compelled to do so. I was shocked at the negative reviews that were posted. I have used ZIP for years, purchased too much from them, had significant work done by them and received a lot of free advice/guidance. I have never experienced any issues what so ever and would not hesitate to recommend them. Sure, things happen and nobody is perfect but so far for me they have been. If you are in need of anything for your Vette please do not let the negative reviews prevent you from giving them a chance, I m sure you will be pleased.

Was told twice that I would receive a call back about parts I need. I guess they are not interested. Poor customer service.
I would like to update review. Finally received parts I needed. Would like thank Daniel, and Justin for all there help. I still think some work could be done on returning phone calls.

wow, what a bunch of jerks. I called in because their website wasn't working with PayPal and the dolt that answered basically told me he had no idea how to fix the problem. I said "I guess I'll just have to order from someone else if your website doesn't work" and he said "I guess guess so". They don't care about a $2700 order. Not the first time these idiots have reacted this way. I'm taking my business to the other vendors who care about their customers.
Edit: After talking to their VP, he made things right. Ordered several thousand dollars worth since and things have worked well for the most part. I have a bunch of back ordered parts that it seems they can't track, but it's hard to complain about that since they have so much for my 68. Changing my rating to 4 stars. All the pieces I have ordered have fit well.

just pitiful! stay far far away! i know i should have read review's first

I was wondering do ya sell original parts or are they after market parts I m look to do a full restore on my 1987 corvette

After 3 massages. Asking for the final shipping invoice

3 weeks ago I place an order for various parts.

Unknown to me one part was not aviliable
I did not receive am email to notify me

No one was answering my email until the last few days

....he's me awaiting my postage invoice.

Enough is enough.

I am moving over to another supplier

This is no way to hold on to a customer

Steve u.k.

They have a great selection of parts and the people are friendly and helpful, I was lucky enough to be able to visit their store front while passing thru Virginia and what a treat !

Cheap chinese parts and low quality. I've had nothing but problems with the parts I've purchased.

Prices and parts are really not bad, the only reason why I come back to this company. Unfortunately the negatives outweight the positives and that's why I decided to give 2 stars. Last time I had terrible customer service. I don't personally know, but it seems like there is a lack of internal communication within the company and their computer system is whacky. Somehow the customer service couldn't see my whole order on their computer and didn't know they had already sent out 1/2 of my order. In general, there is very poor communication/infortmation on back ordered parts and I don't like the fact that they take all your money even on back ordered parts. Most companies bill you as parts are sent out, not when the order is placed. Also most companies personally contact you on back ordered parts and double check if you want to go ahead with the order. Was also difficult for me to find out how long I will have to wait for these parts. I think they shouldn't put "backordered parts usually are shipped out 7-10 business days" when I've been waiting for over 2 months and I know I'm not the first one to wait more than 2 weeks. So-so communication/updates with customers and so-so customer service.

Employees try to help you to the best of their ability

I ve shopped at Zip for years and bought parts and accessories for my current C7 and C3 and my previous C6. Staff is very knowledgeable, helpful and friendly. I find prices are fair and very competitive.

ZIP Corvette has been a sponsor and supporter of our Corvette Club the Beachcombers Corvette Club of Virginia Beach. Over the years they have supported our events with merchandise used for awards and raffles at our shows. We make an annual pilgrimage to Zip to stock up on parts and pieces for our corvettes,they match prices and give our club members a discount on prices.

Excellent! Great buys. Car show was #AMAZING thanks for all the food and snacks. Justin was a wonderful help.

Great facility. Anything for a Corvette and other race cars you are looking for, look no further.

Friendly and knowledgeable staff, any every part imaginable for your Corvette.

Great place for parts and excellent customer service. Great Corvette store as well.

Around October 2017 I purchased a C2 Corvette and since that time I have been working hard on what I refer to as a garage restoration. Many trips have been made by me and many orders have been placed to Zip during that time by me. Without their expert knowledge and excellent response to my needs the job would have been far more difficult. The staff is always very polite and easy to work with. I highly recommend them!
Martin Puckett

Excellent customer service, schedule appointment ahead of time if your need work done just ask for Justin. These guys stock everything you could ever need. Very professional people

Definitely a Preferred Vendor with simple - prompt - professional service.

Today my postman knocked on my door sAID THAT I OWED POSTAGE FOR SOME ENVELOPE FROM ZIPS CORVETTES. ITS NOT THE FACT I OWED 5 BUCKS AND SOME CHANGE THE ISSUE IS I DIDNT ORDER A CATALOG THEY GOT MY ADDY SOME HOW AND JUST SENT IT I GUESS CAUSE I OWN A CORVETTE UNSURE THOU BUT WOW 6 BUCK FOR A CATALOG I DIDNT NEED OR WANT... I ALWAYS THOUGHT CATALOGS WERE FREE FOR COMPANYS TO SELL THERE PRODUCTS I NEVER BOUGHT FROM ZIPS AND I SEE WHAT TYPE OF COMPANY THEY SEEM TO BE WITH THE TRICKY ACTIVITY.......... P.S. THANKS FOR WAKING ME UP ON SATURDAY MY DAY OFF SO I COULD GIVE $$$$$ TO SOME COMPANY I DONT DEAL WITH ............LMAO

Not great, had help with order and ended up getting the wrong color paint. Shipping was literally more than half the price of spray can..ended up $36 dollar spray paint that's not any good. They were very friendly on the phone, but I should of just went to through Amazon...easier returns and cheaper shipping

Great place to shop for parts and get work done on your Corvette. My first experience was with my C4 years ago, as result I became a forever customer. Also, they have a nice apparel shop. Customer service is first rate.

I have been going to Zip since 95' and always found the people that work there to be friendly and helpful.David Walker is a Christian man who lives by Cristian values.