Yoigo Reviews

Very good treatment, friendly and enviable patience. I will come back whenever I need it.
Thanks Michelangelo.

Very kind person took great care of me and quickly knows about mobile thanks

I tried to renew my 2 telephones x Internet and I had problems with the renewal of one of them because the web gives failures, after spending 3 or 4 hours calling customer service to solve it, without much assurance that it would be solved, I decide on go to the Cartagena street store where I made my initial contract. The clerk tells me that he cannot check the status of my order or tell me which terminal I have reserved. And when I tell him that I want to renew the one that gave me a failure on the web (Xiaomi redmi 9 of 128gb) he answers that in renewal they only give 64gb (when on the web they give you the option of 128gb) ... and that The 128GB phone that I have ordered online tells me that I will get 64GB tb (something that you cannot know because you have not been able to see the status of my order) ... total 0 solutions. I will buy it on amazon for 150 ... which give less problems ... terrible service to manage a renewal. Terrible clerk service and exorbitant customer service wait time.

I made the paperwork for Fibra by phone and it was a disaster, 20 days up and down and it was not clear and I without Fibra, I canceled everything and I did it in this store and in two days the installed Fiber.

It solved the problem very quickly. Very kind and friendly.

Terrible attention. The person who serves I suppose is the owner is very disrespectful and does not provide solutions, only puts obstacles and provides a very bad service. He mocks the customer in his face.

They do not pay attention to the telephone, when you have to solve something.
It's amazing, you can't express what happens to you.
They answer you when they do! Late

Store employees are very efficient, they know their work perfectly and they don't waste your time.

I am quite "pijotero", I have done the portability in this store, I have to say sincerely, that the treatment, efficiency and professionalism of Miguel Angel is 10. He is the owner and it shows, he does not tell you "milongas" other stores are young employees, usually doing temporary work below their means. Their salaries are based on productivity and incentives and they will logically tell you anything to get the contract and survive (I understand them). In the case of Michelangelo, his treatment is very cordial and sincere, he understands your problem and your needs, which helps a lot when making a decision, I even leave a prepaid card so I could check the coverage on my vacation place.
From my point of view and my experience I recommend this store clearly.
In the case of Yoigo, no complaints, met the deadlines for drinking, their service has seemed reasonably good. It is true that you have to wait for a while, but in the end they answer. (free calls), It is also true that I had a problem with a newly covered line, but in 24 hours they fixed it.
I just have to wait for Yoigo to comply with everything agreed, I hope so.

MIGUEL is an excellent professional, be satisfied with your attention

Very good service and very professional Miguel Angel

A store where the staff is very, but very attentive to the client. My most sincere congratulations.

Excellent service I bought my mobile there and everything went perfect.

I have made the potability in this store and they have attended me wonderfully. Miguel is charming. And he knows a lot about this.

Im happy to find this company that are charging what they promiss and nothing more (like orange)

The person who attends to you is the one who is not going anymore, perfect.

I do not recommend this store at all. I was scammed by the owner (I imagine) of it, I bought two phones in this store and one of them had failures in the port of the SIM card. I gave him the phone because it was under warranty and several days later the "technical department" told me that the fault had been my fault and that if I wanted the phone back I should pay 67 to repair it. When the phone had a value of 100. I do not recommend this store at all. Not even Yoigo herself could help me with the problem, because this man was selling phones that he was not authorized by the company to sell. Don't be scammed. Do not go to this store.

He tried great and super fast, and he advises you very well

Wonderful splendid, great prices and unbeatable service

I can only thank the magnificent attention provided by Miguel. All with a smile and without a catch. It will certainly be my Yoigo store

Very good personal attention. Very kind and patient. Fully recommended.

Perfect attention He advised me and set up my new phone, saving the information on my previous cell phone that was not working anymore. Thank you!

I was assisted by Miguel who is a great professional,
I solve all my doubts, I left delighted.

Fantastic attention and professionalism. Highly recommended.Thanks for the recommendations.

They have solved everything with a lot of patience.

MIGUEL always willing to help you. Fast and friendly

the best Yoigo store in Madrid. It is on Cartagena 131 street, they serve you with an unsurpassed professionalism THANK YOU

Twice I have gone and both times have treated me wonderfully.

The clerk is an edge who does not know how to work for the public. He did not ask us and just gave us more information.

They have solved what I wanted with professionalism and kindness, hopefully more stores would work like this in Madrid. I recommend.

I love this shop, the attention is very good and whenever I go it advises me very well the clerk and helps me in whatever, 100% recommended

Unbeatable deal. In my house we have been going for years and we are delighted

Friendly professionalism and sympathy in abundance. Thanks to the service performed.

Miguel has helped me in everything. Unbeatable attention.

A great shop and an excellent Michelangelo attention. Highly recommended.

Everything perfect in this store, they have configured everything and explained perfectly. I recommend this store.

The truth is that I was guided by the good reviews and I must admit that they honor the truth. Excellent attention and knowledge of his job he attends.

The person who is in charge of the store is fantastic friendly, helpful.

Customer service of the horrible yoigo company. The operator who attended to me practically laughed at me at my inability to claim anything. He said to me with a laugh my name is Happiness. An embarrassment, I am discharging now.

Magnificent attention by Miguel Angel, knows everything and selflessly takes care that I know. Quite cntenta c Yoigo, phones bought there and how I say c Miguel Angel, a specialist.

Excellent service. I'm still in Yoigo thanks to the attention Miguel gave me.

I am a regular customer of this store and every day I am happier, they solve everything.

Miguel Angel manages, advises and helps. Thank you for your three "specialties of your home"

Every time I have a problem with my mobile, I go to solve it very kindly
entity. Very professional store.

Wonderful attention from the manager, very kind and attentive. It's nice to go to the store.

This store, apart from being the best, has the best seller in Madrid

Miguel Angel is a huge professional !! It helps you in everything and is charming. Thank you!!!

Run away from this company. As much as they say otherwise, their coverage is horrible.

Very good attention, very satisfied with the help they gave me to solve my problem
Thank you!

The store is small and I think that due to the influx of people it would have to be bigger and have one more employee. As for the treatment received by the person who cares for you, I can only say that if there were, I would give it a ten.

Miguel Angel is a good advisor. Yoigo has met all deadlines millimeter-wise. It is early to assess but, so far, I am very satisfied with the change.