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So grateful for this Y! They have done a great job...

So grateful for this Y! They have done a great job with safety protocols around COVID, sanitizing, social distancing. I feel confident in going to use the weight room, bikes and treadmills here. Staff couldn't be more helpful or pleasant. It is so important to keep healthy in this time, and working out helps keep the stress level down.

They used to have a better swim program for childr...

They used to have a better swim program for children. Recently changed the whole setup and the classes have gone downhill. Less actual teaching swimming skills. More stationary let s sing songs . Never actually schedule/inform of make up classes when they have to close the pool. Frequently not informing of changes to start day of programs or closings. Prices keep going up and class quality keeps going down.

I was on a scholarship and was charged a full memb...

I was on a scholarship and was charged a full membership fee after the YMCA closed back in march. I spoke to Zachary Swierat about canceling the membership so I couldn t be charged for services that cant be used. He recommended me still pay the fee s to help support the YMCA. After insisting this was not what I wanted he instead froze my account allowing it to be reinstated months later. Its now August and I had to speak to Cynthia Bernard twice about two more full priced charges on my account. Thats a total of $183 illegally stolen after three attempts to ask them to stop taking my money! This is a christian facility that is illegally withdrawing money from the people they claim to be helping. There are many people on the cape who cannot afford to have that money taken from them, without warning, during this pandemic. Thank god I am so vigilant when checking my bank account. Ive had to change my card info after such failures in their finance department. Please check your account incase they re doing the same to you! Shame on you YMCA!

If I could give zero it would be better. My da...

If I could give zero it would be better. My daughter filled out and hand delivered an application for after school care for her two children. She submitted tax returns, pay stubs, social security cards, etc. They lost them.... TWICE!!! She called and left messages that were not returned, and of course, no one knew what was going on. Do I really want to trust these people with my Grandchildren? I don't think so!!!! Piss poor.....

YMCA of Cape Cod

YMCA of Cape Cod

3.9