Alex Smith

Review of YMCA of Cape Cod

I was on a scholarship and was charged a full memb...

I was on a scholarship and was charged a full membership fee after the YMCA closed back in march. I spoke to Zachary Swierat about canceling the membership so I couldn t be charged for services that cant be used. He recommended me still pay the fee s to help support the YMCA. After insisting this was not what I wanted he instead froze my account allowing it to be reinstated months later. Its now August and I had to speak to Cynthia Bernard twice about two more full priced charges on my account. Thats a total of $183 illegally stolen after three attempts to ask them to stop taking my money! This is a christian facility that is illegally withdrawing money from the people they claim to be helping. There are many people on the cape who cannot afford to have that money taken from them, without warning, during this pandemic. Thank god I am so vigilant when checking my bank account. Ive had to change my card info after such failures in their finance department. Please check your account incase they re doing the same to you! Shame on you YMCA!