Xerox Nederland B.V. Reviews

Printer works great. But I can sincerely recommend a Xerox printer to anyone! Now the update of MacOS Catalina, Xerox no longer offers any software on this printer. In short, a properly working printer is useless out of the blue because xerox has decided not to support it anymore.

I received the following response from xerox:
I understand it's not a nice message. The 6015 is no longer sold by us for a while and then the updates cease at some point. We can see from the download activities that by far the majority of the printers sold are no longer in use (based on the downloads of previous updates).

Downgrading the MacOS to the previous version is unfortunately the only option to continue using the 6015. I hope that works.

In other words: Your problem and success with it! Worthless that a company determines when the product is no longer usable.
In addition, I had to send a message via Facebook to get in touch with them at all. Also super bad that no solution is offered!

Machines viewed. Nice machines lots of gadgets. Good explanation. Now consult and put plus and minus side by side ... difficult

Just had to wait on the phone for 42min after speaking to several operators who were NOT responsible, professional and capable of doing their jobs properly. One after another I was transferred from person to person stating that I had been transferred to the wrong department.

Terrible company. Have been trying to schedule a service for 1 of our customers for 1.5 weeks and it is only hurled from the box to the wall and they do not respond to their callback requests!

As a private person I thought I was buying a good company printer that I could use for a long time .... something wrong after 2 years I get an error code 065-225

The printer costs 339 and repairing the printer 719.95

NEVER buy but also NEVER a xerox, this is a very common problem and you almost think that it is built in software

Very dissatisfied with how this company deals with customers! No more XEROX printer for me.

Our printers suddenly give the error message: invalid ink cart. They also do that with the original ink! I call Xerox and they do not want to help me because I did not buy the ink from them, although it is original Xerox ink: what a customer-unfriendly company you are. Bah!