Megagadgets Review

Wrong product sent, now I have to wait unnecessarily ... never again!

product ordered & paid. Instead of it already having to be in, just sent out a message. "Malfunction in the system and the product is no longer in stock", was the answer. So I can look for something else. Also wait several days until the money is back in your account. If you want something quickly, advice I recommend not to order here.

This online shop provides only rude and unhelpful customer service. I ordered on their website on Saturday and noticed the shipping address I entered was wrong before I could corrected it at the confirmation page. Their customer service doesn t work on the weekend so there is no way to correct in time. As their shipping department still works on the weekend and sent my package directly to the wrong address. Because how disorganized this online shop company is, no one checked the shipping address that the post code doesn t match and contact me or took the responsibility to recognize this thing happened because their departments don t work with each other on weekends. If I were you I would not order anything on their website because if you made any mistake in your order and want to correct, they will not help you at all and only tell it s your problem as they got the money and won t care whether you receive your products or not.

Tomorrow is Father's Day I have ordered 2 packages. Only got 1 !! Call you they are only available during office hours! While Google says they are open "it's the first and also the last time I order here."

a TOP service with a "real" customer service. Very correct company and fast delivery. Do not hesitate to contact them (be patient over the phone ;-)) ... they always find a positive solution! :-)

DRAMA!!!

"In stock" list of gadgets is far from current on the internet site.
At the time of the promised delivery, where I stayed home, I was told that some articles were not available anyway ......
For convenience, the other ordered gadgets were also not delivered.
On my question whether the rest of the order was sent, the answer was "yes, yes" by telephone.
Not...
From inquiry, at POST.NL, however, it appeared that the ordered and already paid gadgets, not delivered to her, as was mentioned in the confirmation email of NO-Megagadgets.NL
I'm still waiting ... When is it Saint Juttemis day?

After a mediocre assessment, customer service was contacted several times. I received the offer: a new copy or money back. Please send a video of the defect first. Done, but apparently the problem was not serious enough for Megagadgets .. Part of the controls of the Candygrabber did work.
But after that I really didn't hear anything at all! That bites me the most. Just give in and don't offer anything else or just say what it is like.
Very annoying and I never order anything from them again. I'm done, yuck

Order an inflatable dino suit for a party. Unfortunately, the ring that the pump attaches to the suit itself was missing. After having reported this not only received the promised ring, but a completely new suit! Really super service !!!

What a terrible company. We ordered a mystery box for Sinterklaas with the explicit comment that we wanted it on time. However, these amateurs fail to deliver the mystery box within a week of payment. Explain that to your eight-year-old nephew.

I recommend everyone to avoid this company because they do not treat their customers with respect. Beware!

I have received another item than purchased. Customer service is not available. Not by mail or by telephone.

Points are scored by accepting a gift card. But if you want to pay once, there is no getting through, no idea what you are doing wrong, but paying with VVV card just does not work.
The customer service does not make it better either, but they respond quickly via email, but there is no solution.
It is therefore not possible to pay the option of paying with a VVV receipt.

Super service! On Friday two watches ordered for delivery in Belgium. . Ordered in the wrong color due to my mistake. After a phone call, the assignment has been neatly adjusted to the correct colors. Deliveries were made on Saturday, while we live in Belgium. Unfortunately, one of the two watches was defective. Called again and they immediately send me a new one while I can return the defective one free of charge. I'm very satisfied!

Everything perfect ! I've got one broken item but after contac customers service everything they solving the problem in one day

Inflatable flamingo ordered! Such a cool gadget for vacation .. Thanks!
The best online gift shop ..

Super service, I had a broken product and immediately got a new one free of charge. The mail was also answered within a few hours.

Delivered a broken product, received a new one immediately and was addressed quickly. top service

You can't do anything here. It is only a warehouse.

Nice products and good service. Had it at home the next day!

Product ordered, unfortunately there was a small defect. Furthermore, the product was good. Contacted customer service. She saved me the trouble of returning, I got the choice of a new product or money back. Top service!

Ordered several times from this company, this time delivered the wrong product and a product that is missing. Just emailed and had a quick response and immediately offered a good solution. Human mistake can happen.
Furthermore, a nice site, nice products, good quality, fast delivery and great customer service.

I had chosen the option to have it packed because it was a gift for 2 euros extra, which unfortunately did not happen. As an extra option, I was able to have it delivered the next day in the evening for 2euro and that unfortunately also became that day after that.

For me it's not about the 4eu but about the service.

The item I bought was like description.

Product was not good, email sent and was all resolved within 1 week top service!

Very satisfied with customer service.
After ordering an item, I received nothing at home. Contacted and helped very quickly by customer service, investigation started immediately.
Guilt lay with post.nl and megagadgets.nl was more than willing to resend the product without extra costs. Super and exactly what can be expected from customer service!

Super fast delivery! A.o. ordered these great Emoji pillows, top quality. The Emojis movie was flop, these pillows are really great fun! We are going to try Mega Flamingo, it will be used for a photo shoot. Then for fun use, the photo will certainly send. Thanks MegaGadgets will certainly order from you more often Mvg Mova Styling

Very good and fast service service! I ordered a product as a gift for a friend, but the packaging was damaged. When I indicated this, a new product was sent immediately, without me having to return the previously sent product, and it was still in time for the birthday.

I thought I would order a nice unicorn night lamp and candles.
Only the candles were rotten and broken.
And the lamp that did not send you pictures of it.
Because a movie is too big and doesn't work.
While you can see enough on the photo.
What I find strange is that you have not ordered a return form in the package twice and never.
1st delivery was okay and idd stuff after expectation.
Borrow the 2nd unfortunately that lamp and candles, very unfortunate.
Also because they are difficult to do I start to feel cheated, especially because there is a broken where there is no return option.
If a video is too large, you can watch it yourself if it is sent back.
And I expect when I pay that something works.
Especially if it is a gift for my daughter.
The rest I have to say works well and is not broken, but the most important thing is that the light and the candles are broken.
I thought I would order nice things for my girl.
And how megagadgets have dealt with it so far is not funny

Mystery box for men contained only 3 instead of 4 items and it was therefore completely unusable for girls, no return sticker or something similar
All in all not satisfied

Very nice shop for when you are looking for a nice gift.

Superservice from MegaGadgets: new laptop standard after a month living together with us suffered from plastic fatigue and broke. Mats of the webcare team have solved that (kr) akkefietje very nicely!
Nice gadgets, very nice employees!

Megagadgets staff is very rude with their customers and earn their money in a devious way!

I returned an order because it was not what I expected.
I was told by email that I could not get my money back. The box was damaged during shipment and can no longer be sold to customers.

Sorry, but that's not my fault, is it?

Nice store, especially the online store is perfect for gifts ect. They also have a friendly customer service, who is happy to help you. Highly recommended.

Only at delivery read on the packing slip that the largest part is no longer available, and that for Christmas, so incredibly bad, leave no response at the hotline with nuisance and number, never again

I want to buy something and pay. If I enter my maestro details of my ing, will I be notified on your site that it is not correct? Can you see if I copied it correctly, I did and it was fine. Anyway, I wanted it as soon as possible for my bedridden son, who is bored to death, so such lazy glasses would be a godsend for him. Well called the next day, but: We are not available only during office hours. If you don't have an office time at 9.30 in the morning, according to your site it is.
what also bother me is that I have to enter a company name. Why? I just want to get those glasses with my son as soon as possible. I would also like my son to be delivered, but there is no margin where I can fill in that the delivery address is not the same as the invoice address.
Maybe you can adjust your site a bit, because it doesn't make me feel good, especially because I can't contact you by phone to pick up those glasses from you and pay them on the spot.

First I asked via the mail to the customer service whether the explanation of the order is being read. Mustafa told me that I could do that so I did with the text if they could deliver the order on Valentine's Day. Then I let it wrap and I could specify which text I wanted to have. Then I got the message that the package was delivered 1 day early. Does my girlfriend open her package and there is a blank card. Is the text on the packing slip and the notification to the order? Worthless company the website may also use a makeover

5* customer service along with a friendly professional attitude, would recommend to anyone who wants stress free shopping along with complete satisfaction. Thankyou megagadgets.nl

Nice store with funny gadgets.
Just drop by, because the online processing still leaves the wishes.
The birthday girl has been waiting for her present for 3 weeks. A pity!

Kadoos ordered for Father's Day would be delivered the next day. It is now the day before Father's Day has been mail nl and again no package. Track and trace looked but the products are still not delivered to post nl.

You are the worst company in the whole of the Netherlands. No contact, no order arrived. I want my money back !!! I've been waiting for 2 weeks.
No greetings