Wynyard Hall Reviews

Went for afternoon tea,amazing place,staff very helpful and attentive.lovely view with a window seat overlooking lake,ordered 1afternoon tea,was enough for 2 people!could not fault it,loads of tea also.
Recommended!

Lovely place hotel and gardens. Afternoon tea was superb, really fresh..

Booked afternoon tea with friend for her birthday , rang ahead to restaurant to confirm that she is a vegetarian and only liked tuna /cucumber or cheese sandwiches. We arrived that day and she was served ham tomato sausage rolls and salmon. After waiting over an hour she was served 4 tiny triangle dry cheese and lettuce sandwiches. I wrote to the restaurant manager who practically accused me of not ordering the sandwiches in the first place. Its a shame such a beautiful place treats its guests this way.

Amazing location and interior. Food was not as filling as hoped though.

A very pleasant afternoon. Would definitely go again.

Great staff great room all round great quality. Definitely will be coming back soon

A lovely place and the rooms are spacious. We went on a special Sunday night deal and our room was very good - only drawback it wasn't overlooking the lake! The steak was delicious. The staff brilliant and friendly. The drinks were a bit expensive though.

Stunning venue, professional staff and excellent facilities

I love the wynyard Christmas fayre but it's always ram packed. Best to get there for opening.

Had groupon voucher which iv had many times befor and told lots of people how wonderful wynard hall is.. It was always very good food and very good service .. Today for some reason i was there with 7 friends and it was very disappointing food and service was terrible dont know how this has gone down in such short time . Im very upset as i took friends for birthday treat, Somthing needs to be done as people will stop going.. Thy said we stopping doing dinner vouchers but why give us poor food and service

Went to the wedding fair today it was really nice. Made it better because it was snowing.

Food amazing as is the setting but service only so so.

My niece was married there on Saturday we had a brilliant day and night.

Went for afternoon tea. Thoroughly enjoyed ourselves and excellent service.

Really enjoyed my stay. The grounds are lovely to walk around and so peaceful. The hotel itself is pretty spectacular and retains its features and charms from when it was a country hall. The staff were great, friendly and welcoming without being over-the-top. I had dinner and breakfast and would highly recommend both. I can't wait to stay here again!

Fabulous venue food staff and facilties were wonderful

Typical vintage hall modernised for weddings. Overpriced bar. Well maintained grounds.

A little bit pricey but really nice venue with really friendly staff. Thank you

Beautiful place. Just as expensive as other places but what else is expected. Grounds match the hall. Amazing!

Very nice place to spend qulity time with friends and family. The places' interior is majestic!!

Very nice. Beautiful grounds and gardens. Nice restaurant . A lovely day out

I feel like there is a little bit of something for everyone here. The grounds and the hall themselves are beautiful, the spa offers lots of great treatments and between the hall and the Grand Marquee you can hold almost any kind of event.

Great stay with some nice dinner and breakfast. The rose garden is a lovely walk with free entry for guests at the hall.

Beautiful food, we went for afternoon tea, just lovely.

Visited here while attending a wedding, the most stunning location and venue. Picture perfect spots galore in the gardens.

Disgusting customer service. Very anti vegetarian. Offering alternatives that are not vegetarian even though a meal suggestion was offered to them, it was refused. Certainly would not recommend.

Visited for the Christmas fayre, absolutely packed but a really enjoyable day

We had afternoon tea on the 8th of the 3rd if you are thinking about going do it it was wonderful thank you to the staff.

Afternoon teas was wonderful. Gluten free option for my wife was fantastic. Excellent staff in a wonderful setting

Excellent service and surroundings, poor car parking

We were blessed with good sunny weather to explore the beautiful grounds.. a pleasure to walk around and so much to see.
Quite costly tho, to purchase items and gifts.
Cafe and restaurant.
I personally ate in the garden cafe with my group of friends and could not fault it. Scones, cakes, good choice, included dairy and gluton free. We had hot drinks on arrival, i had hot chocolate as no latte coffee. Staff quite helpful and pleasant.
We headed back there too, to have our lunch, lasagne and garlic bread really tasty but garlic bread hard. Then i had a christmas mince pie and tea, cost 11.00 good price i felt.
I had another hot choclate later before leaving. Total i spent was 15.00 on my refreshments all day. Afternoon tea for 2, was advertised at 9.00. In the garden cafe. Some others had afternoon tea in the main restaurent in the hall and were deeply disappointed and unable to eat most of it, although they did say the scones were good. Cost of that was 24.50 per head. Sadly they complained.. there were other places offering snacks but i cant comment but did see people tucking into food in the christmas teepees. Overall a supurb day out...

It was amazing. Lovely facade. Artistic interior. Its a place to be...

Great hotel for those special occasions . Overall 5***** excellent grounds and the coffee shop and garden are a must. Great for a morning/ afternoon out.

Hotel was very good .excellent service,nice rooms.
We attended a function in the marquee which I wouldn't rate as highly as the hotel

The walk from drop off transport to the marquee is too long .

Visited the Christmas fare..was very busy and cramped in marquee and couldn't really see everything on stalls..also rest of fare was spread out and was a lot of walking which wasn't good for my 80 year old mother..however having said that it was a lovely atmosphere and the main hall is a beautiful building so we did enjoy the visit..

Booked a meal as desperate to escape lockdown. The food was appalling. Only fried food available, burgers, fish and chips, steak with over cooked greasy flavour chips etc. If they were nice burgers I would have no hesitation in paying but it was a smoke and mirrors, Lovely environment, attentive staff with cheap food at an expensive price. Go elsewhere as wynyard hall is not the place to go to eat at the moment. I am not blaming the chef, no doubt they are being told what is in the menu.

Great venue for a fantastic firework display. Very well organised too.

A wonderful old country house with a walled garden to visit. Very nice atmosphere and good staff. I've been for Sunday lunch a number of times and very much enjoyed.

Nice place but totally empty neglected atmosphere about the place,no draught beer or lager at all and still have not opened the restaurant so continental breakfast left on a tray outside of your room, cold croissants,no toast either or grapefruit,oranges ect, staff not willing or prevented from warming croissants or making some toast.I recommend avoiding this place at present you will be very disappointed I am sure.

Lovely old fashioned rooms with high ceiling, proper door key, tastefully decorated and adorned. Set in beautiful surroundings. Extremely clean, quiet and comfortable with everything you require including iron and fan. Friendly and helpful staff. All over highly satisfactory. I would certainly recommend it for a peaceful getaway.

Fantastic location so peaceful very friendly staff and delicious food

Would have been better if you could have got to see the stalls. . Far too packed should have limited the number of people, disappointed as I even bought the tickets early.

My husband and I were bought a prosecco and gentleman s afternoon tea as a gift.
We decided to keep them for the summertime so we could stay at the hotel and enjoy a relaxing time, food and some drinks, without having to worry about driving. However when summertime came my sister was diagnosed with cancer stage 4 and was given months to live. This was a huge bombshell in our lives. We both work long hrs and every day that we got off work was spent with my sister as we knew we didn t have a long time left with her before she passed.
This horrible day came about on 22nd November.
We had never thought about these vouchers through the traumatic experience we were going through but I knew we didn t have much time to contact Wynyard to try to arrange something with them.
When I rang the hotel I explained that our intention was to come to stay a night or two and make a weekend of it but because of our tragic circumstances we were unable to have that pleasure. I asked if it was possible to maybe extend our vouchers into the new year so we could still use them and stay at the hotel. This stay would mean we would have to pay for 1 or 2 nights accommodation and food and drinks. Thus generating a few extra hundred pounds revenue for the hotel but, went I plucked up the courage in my grief to ask, I was bluntly told we can only extend your voucher for 1 wk !! Not at any time was any condolences passed or sympathy shown for our loss.
I asked if I could speak to a duty manager and I was told they would call me later in the day or the next day. I am still waiting.
Today we visited the hotel had our afternoon teas and left. We sat eating our teas still grieving my deceased sister but we had to use them before 25th December and couldn t fit it in any other time.
I think extending the voucher was of no expense to the hotel at all. I also feel that if I had been passed to a compassionate member of staff or management the hotel would have a decent extra slice of revenue.
I hope your staff never feel the way our family have felt in the last few whirlwind months. Shame on them.

Excellent place to stay,food good and staff friendly would recommend Wynyard Hall

Wow what a lovely place. Lovely staff and gorgeous food.

Beautiful hotel with lovely rooms, excellent facilities & friendly staff. Amazing!!

Visited for frozen on ice, not enough penguins for everyone and wasn't an option to pre book online before hand unless I missed this option. Was a bit ruined by fact that my little boy had to wear proper ice boots due to foot size while other kids in our group had the ones which fit over shoes so unfortunately he couldn't stand up and I'm nit the best at skating either so was a lot of crying.

Lovely grounds and entrance hall. The rest needs attention

Fantastic Hotel, My son held he's wedding here. Can't fault it in anyway. Beautiful gardens surrounding the whole hotel. Lovely rooms. Staff very courteous and friendly. Highly recommended.

Had a works Xmas party at the marquee, food was okay but tiny portions, atmosphere spot on thought!

We went hear for my friends birthday. Good choice for afternoon tea and use of the facilities

Beautiful building and grounds. Plenty of events over the year. Lovely farmers market held on grounds. Restaurant very nice. Havent used Spa etc yet but my friends have had a lovely time

Afternoon tea served in a very pleasant and relaxed setting. Gluten and dairy free options available. The staff will welcoming and polite. I highly recommend this venue for any special occasion. Lovely indulgent cakes etc to tempt your taste buds.

Very classy hotel. Fabulous building. Friendly staff. Good food

Spa itself is small and no pool but more than made up for by Emma's wonderful facial which deserved a 6 Thanks Emma x

Fabulous place. Staff very pleasant and friendly. Highly recommended

Always a favourite for afternoon tea with the girls.

Just a excellent hotel with very attentive staff and good food

saturday 24th Feb, 16 ladies spent the full day 10am untill 6.30pm exclusive use of all spa facilities. residual mud treatment and a 45min massage or facial. afternoon tea with unlimited tea and coffee and a glass of wine. fruit and water available all day. this was for my sister's hen party and what a day. the staff really looked after us. the day was totally chilled out we all left feeling really relaxed and pampered. iv got to give a special mention to the therapist Lucy who gave an amazing massage, was very professional and friendly. thank you to all winyard hall spa staff for making our day amazing. iv done a cuple of different packages at winyard hall spa all of which have been very good but this exclusive all day package has been fabulous. x

Spent alovely few hours here celebrating a Golden Wedding realy good buffet in beautiful building.Excellant staff and service.

Had a fantastic time today. We enjoyed afternoon tea. The food was delicious as was the staff. They looked after you and were at hand if you needed anything. The Hall and grounds are beautiful, definitely worth going. We will be returning.

Visited the cafe in Wynyard gardens for lunch. Lovely venue and delicious food.