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W
4 years ago

Have Adsolute accounting program addressed by our ...

Have Adsolute accounting program addressed by our new accountant. In itself a nice program but unfortunately less good experience with the service of Wolters Kluwer. We have decided to stop using it.
Had a phone call with them after the decision and been able to talk through a lot of the frustrations. You can only learn from it and I think that is positive in itself. Also a nice gesture that we can terminate our annual contract early. It remains a nice program that we will now use as the underlying basis through another accountant, but then via the accounting office itself.

R
4 years ago

Customer service is non-existent. Reply only after...

Customer service is non-existent. Reply only after a month if you send a reminder. We have sent several emails that we do not want anything to do with this incompetent company and a while later someone calls us to ask rude if we want to extend the contract. This says enough about the internal functioning of the company. Not recommended.

About Wolters Kluwer Belgium

Wolters Kluwer Belgium: A Global Provider of Professional Information, Software Solutions, and Services

Wolters Kluwer is a leading global provider of professional information, software solutions, and services. The company has a strong presence in Belgium with its subsidiary Wolters Kluwer Belgium. With over 19,000 employees worldwide and operations in more than 40 countries, Wolters Kluwer serves customers in various industries including legal, tax & accounting, healthcare & life sciences, finance & risk management.

The company's mission is to help professionals make critical decisions by providing them with the most accurate and up-to-date information available. They achieve this through their extensive portfolio of products and services that are designed to meet the needs of their customers.

One of the key strengths of Wolters Kluwer is its ability to leverage technology to deliver innovative solutions that help professionals work more efficiently. The company invests heavily in research and development to ensure that its products remain at the forefront of technological advancements.

In addition to its software solutions and services, Wolters Kluwer also provides training programs for professionals who want to enhance their skills or stay up-to-date with industry trends. These programs are delivered through various channels including online courses, webinars, conferences & events.

Wolters Kluwer's commitment to quality is reflected in its ISO 9001 certification which ensures that all processes are standardized across the organization. This certification also demonstrates the company's dedication towards continuous improvement which helps it stay ahead of competitors.

The legal industry is one area where Wolters Kluwer has made significant contributions through its suite of products such as CCH Tagetik which helps law firms manage their finances more effectively. Another product called Kleos enables lawyers to manage cases from start-to-finish using a single platform thereby improving efficiency while reducing costs.

In healthcare & life sciences sector too,Wolter kluwers have made significant contributions by providing clinical decision support tools like UpToDate which provides clinicians with evidence-based recommendations at point-of-care thereby improving patient outcomes while reducing medical errors.

In conclusion,Wolter kluwers have been able establish themselves as a global leader by consistently delivering high-quality products,services,and training programs across multiple industries.Their focus on innovation coupled with an unwavering commitment towards customer satisfaction has helped them maintain a competitive edge over other players in this space.Wolter kluwers will continue be an important player for years come as they continue innovate new ways helping professionals make critical decisions based on accurate information available at any given time .

Wolters Kluwer Belgium

Wolters Kluwer Belgium

1.6