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Have Adsolute accounting program addressed by our ...

Have Adsolute accounting program addressed by our new accountant. In itself a nice program but unfortunately less good experience with the service of Wolters Kluwer. We have decided to stop using it.
Had a phone call with them after the decision and been able to talk through a lot of the frustrations. You can only learn from it and I think that is positive in itself. Also a nice gesture that we can terminate our annual contract early. It remains a nice program that we will now use as the underlying basis through another accountant, but then via the accounting office itself.

Customer service is non-existent. Reply only after...

Customer service is non-existent. Reply only after a month if you send a reminder. We have sent several emails that we do not want anything to do with this incompetent company and a while later someone calls us to ask rude if we want to extend the contract. This says enough about the internal functioning of the company. Not recommended.

Wolters Kluwer Belgium

Wolters Kluwer Belgium

1.6