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R
3 years ago

I order the Firecracker with Chicken (also contain...

I order the Firecracker with Chicken (also contains bacon) and on some days order the spicy Kimchi balls as well. The food is consistently great at this location...I would have to say I've probably ordered here over 50 times and not once have a I been dissatisfied with my meal. The head cook takes pride in his delivered dishes, I once saw him remove another newer worker who was not applying the toppings to the kimchi balls in a precise pattern! lol!

This is not the fastest service, as it's cooked fresh. There is some language barrier but I'm not there to talk to Dr. Phil. I'm there for great, consistent food at a reasonable price and that is exactly what I get from this location time and time again.

J
3 years ago

Worst person to person service I have experienced ...

Worst person to person service I have experienced . Little to no effort in pleasing the customer. If I manager or boss reviews these posts ' whoever was working Thursday, September 27th should be fired . I love the food but this location will not be seeing myself anymore . Terrible communication over the phone with a simply question . Language barrier between customers needs to be fixed .

A
3 years ago

The service I received from the only person that w...

The service I received from the only person that was there was awful. Didn't seem to want to be helpful. Was wrongfully changed for a special they had that night. Couldn't argue because I was borderline late for a conference. I sure hope this is better during daylight hours.

S
3 years ago

Ordered the ginger beef... extremely disappointed....

Ordered the ginger beef... extremely disappointed. The meat s texture was literally like rubber (Very hard to chew), and the portion not worth the $12.00. Sadly, it was my first time visiting Wok and my last.

M
3 years ago

LOVE to know who Rebecca is.

LOVE to know who Rebecca is.

Updating my review, to reflect tonight's total waste of money and time. They totally destroyed both boxes, the one had barely any noodles in it and they were both made like soups. Had to pour out the gross mess to make it even remotely eatable. It's like they poured grease all over the food, barely stays on utensils.
Spring rolls packed in box so they are soaking wet and cold because of sweating. SUPER.
Called, said their manager wasnt there and to call back tomorrow. RUDE. Not surprised by that as the employees are not supervised.

Orginal Review: There is no where to park and their fountain pop machine has been down for YEARS AND YEARS. I will 9/10 times just go to a different location even though I live right by this one.

H
3 years ago

Called half hour before coming there to pick up my...

Called half hour before coming there to pick up my order. They haven't even started on it yet. And the sad part is that they weren't even busy. I guess that's the norm there. Would never go there again. And advise others to go else where

T
3 years ago

Over priced, underwhelming and not worth your time...

Over priced, underwhelming and not worth your time.

I have eaten at this location many times and it has just gone down hill. Today I had my usual butter chicken. Came in at around 1230 service was ok. Food was garbage. The chicken tasted like cat food, not sure if it was over cooked or left out to long or what. Couldn't even bring myself to finish it.
I can not recommend this place to anyone as it has been a long time since I have had good food and service here.

D
3 years ago

Ok guys .. real talk.

Ok guys .. real talk.
1) pho is not the best, the noodles are good, broth not soo good. Asked for peanut sauce and they don't have any kind. The bowl that comes with has no mint??? And everything for the pho comes on the side of the plate... It's pho no need to try to be fancy... Overall 3/5 for sure.. good and quick but not the best

L
3 years ago

I ordered the wor wonton soup without shellfish as...

I ordered the wor wonton soup without shellfish as my co-worker has a shellfish allergy. Not only did i they send the order with shellfish causing my coworker to have a severe allergic reaction, they also fought me when i called and told me that they don't put shellfish in any of their food.....

c
3 years ago

By accident my order got mixed up the other day an...

By accident my order got mixed up the other day and I called back to let them know because by the time I opened it I was at home and I was missing my spring rolls, so I called back and they told me to come down a get a free kungpao and spring rolls. I wasn't able to make it back for 3 days because of work. But tonight I got there and he remembered me immidaitely when he seen me. And when I got home I noticed he through in a extra 4 spring rolls and hooked it right up with chicken and beef. FOR FREE! Outstand customer service! Thank you guys so much

A
4 years ago

Food was very good. Friendly service. I'm not vega...

Food was very good. Friendly service. I'm not vegan but noticed they do have vegan options; that's great. After we placed an order, worker started singing all of a sudden. At first it was amusing for minute or two but then was irritating. I had ginger beef had enough of spice and rice was good. Thanks

P
4 years ago

Im a regular at this location only, staff is frien...

Im a regular at this location only, staff is friendly and quick with your order. Most Wok Box locations have bad food but this place does a good job. Not authentic obviously but still best Wok Box ive been to in a long time.

Dan Dan with Hoiken noodles and shrimp is my personal go to.

D
4 years ago

Love this location! Regularly take the bus from mi...

Love this location! Regularly take the bus from millwoods to downtown just to get an order of sweet Mongolian. Take out and hop a bus and finish it off by the time I get back to the TC.so good. With the new vegan chik n it s another step up. Grab it with udon noodles and it s a killer combo. WOK BOX! IT ROCKS!

U
4 years ago

Very clean, very friendly staff. Food is very reas...

Very clean, very friendly staff. Food is very reasonably priced, there is a television for dining in, so you can watch sports or what ever. I normally order take out which is quick and well worth it. I've never had an issue with anything I have ordered anytime I have been here.

L
4 years ago

I didn't even get to the order. When I went in the...

I didn't even get to the order. When I went in there was a single person running everything and he really didn't seem confident enough to be left alone. I felt awful for him. He was unsure of the day of the week at 5:30pm and was trying to offer me the wrong daily deal (no one had changed it since Christmas Eve). He kept messing up my order, or misunderstanding, I couldn't tell. Either way he kept needing clarification several times. After punching the order in I was obviously being overcharged, I don't think he gave me the deal. I told him it was wrong, he looked frustrated and kept trying to call someone on the phone (while he was taking my order) but no one would answer. It looked like he was having till problems when trying to correct my order. He had slammed his hand down in frustration at one point, it felt really awkward. A line up was building and I didn't want to be 'that guy' holding up the line (but I also didn't want to over pay) so I told him to cancel my order and I went to River City Revival around the corner.

This employee should not have been left on his own. I don't know if he was scheduled this way or if someone called in sick, but management should have been present to give the guy a hand. Saving money on man hours shouldn't come at the cost of an employee's comfort or customer service.

S
4 years ago

Ordered from uber eats and it was around 45 - 50 o...

Ordered from uber eats and it was around 45 - 50 ollars. The combo wasnt that big. And honestly the food tastes so bland, the chow mein spice thing was undersalted. Skip them and order from thai express in skyview tower. You can get 2 really tasty dishes from there and it is only 26 dollars. And it is much bigger portions and much better flavor.

Overpriced fast food is what it is.

D
4 years ago

Found some coupons in my mailbox, so thought I'd g...

Found some coupons in my mailbox, so thought I'd give it a try. The food (on multiple occasions) was OK, similar to what you would get at a food court. I prefer to pay a little extra and buy the "Sumo" size and eat any leftovers the next day.