Wirtz Beverage Illinois

Wirtz Beverage Illinois Review

Reviews 72
3.7
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D
3 years ago

OTR, been here few times. Check in at the office w...

OTR, been here few times. Check in at the office when they give u door back in all the way, once they brake the seal they will knock n flash light then u put up n open doors. Might ask u to wait inside while unload.

s
3 years ago

Very busy place. They put cars in front of the doc...

Very busy place. They put cars in front of the dock so its a tight 90. They have plenty of spots they could do employee parking lot but they park in front of the docks so we have tight spaces for our 72 foot trucks and trackers. Not a long wait to get unload. About 30-45 mins. But you spend a lot of time waiting on people to dock and than you have to dock. And the employees squeeze past you as your trying to dock in your blind spot. Do have a waiting area and clean bathroom you can use. Vending machines.

E
3 years ago

I wish we could order from somewhere else...worst ...

I wish we could order from somewhere else...worst customer service ever. When we are shorted on our order it is such a hassle to get it off bill. They used to have representatives come and check on small businesses..now just a phone call every other week. And to try and talk to someone about issues is impossible..10 minutes on hold. They do not care about small accounts.

C
3 years ago

I delivered on 5/23/18 and was there from 9am to 4...

I delivered on 5/23/18 and was there from 9am to 4pm. They take forever to unload plus they make the drivers wait in the waiting room. They will not let you wait in truck. I will not be coming back!

m
4 years ago

Good

F
4 years ago

The worst company ever. No reps! No one calls! You...

The worst company ever. No reps! No one calls! You call and everyone has attitude and they screw up orders constantly. We have no choice but to use them. It s actually embarrassing how bad they are. Even pre pandemic

K
4 years ago

They constantly mess up orders, it takes weeks for...

They constantly mess up orders, it takes weeks for errors on their part to be picked up. Then several more weeks for you to actually get your credit! Horrible company, but unfortunately you re basically forced to use them.

Wirtz Beverage Illinois

Wirtz Beverage Illinois

3.7