Winner Automotive Group Review

Great before the sale; pretty terrible after. Our temporary registration almost expired because no one submitted our paperwork and no one answered our phone calls until after 2.5 weeks of calling (both me and my spouse).

Most of the time do great auto maintenance, if you have an issue they are willing to work it out.

Excellent customer service and upfront pricing on all New Ford cars in stock as well as on used cars.

I leased a Subaru and generally had a good experience. This dealership is better than average and on the sales side was relatively pressure-free.

Great customer service. But they ordered a part for recall, & I haven't heard from them since.

I spent time before going to get pre-approved for my loan. I knew the car I wanted and how much I was willing to pay. I know how much I wanted for my trade-in. Therefore we could just enjoy the purchase process.

Jen was on-point on all of it. Didn't push too hard to upsell. Everyone else was also very appropriate. No hard sell for at any pint. Completion of paperwork took maybe 10 minutes.

I buy a car there again.

Went in to look and possibly buy new Expedition. Sales person chewed and cracked gum through the whole experience.

A bunch of BS over there ,poor management, they replace the general manager once at year or maybe before the year is over, no good deals ,only one honest person working in sales and is Charles Bailey ,

They returned my car without fixing it. Progressive was very upset.

Service department is nice and professional, but a little on the expensive side, would not get tires rotated here!!! Price way to high for the local market!!

The Hyundai service department had been good to deal with since 2011 and only recently, July 5, 2019, had a little hiccup that was missed by myself and the service advisor. I was advised that my front brake pads were getting worn and should be replaced for which i agreed to and paid for. BTW, the service coupons helped ease some of the repair bill. The mechanic noted on the auto appraisal form that all 4 tires were badly chopped??? Evidently the mechanic failed to mention it and I only noticed the comment upon reaching my destination in NJ and getting a chance to thoroughly read the report. I'm puzzled as to the cause. I had the tires rotated every 6-7000 miles and had an alignment performed some 6,000 miles after the new tires were installed. They are Pirelli scorpions and have a total of 20,000+miles on them. The odd thing is, I do not have a shimmy, nor front end vibration or any other noticeable oddity with the vehicle. I only wished the mechanic would have said something as he rightfully did concerning the brake pads, so that we could have puzzled out the problem and worked on some kind of solution. Now I have a 220 mile journey back home to Maryland with some concern running through my head. (#194389)

Service department is the worst I have ever had the displeasure of dealing with

They treated my nephew and niece GREAT. Cannot thank Walter, Eddie and Chris enough for making them feel comfortable and valued. Thanks again

I bought a car from Winner Auto on the Hyndai side and let me tell you about the service I received! Unbelievably incredible! My salesman Jermaine Ellebre was professional and made sure he asked questions to identify my needs. He and his team were so helpful and worked hard to get me a fantastic rate for an even better looking car. Jermaine was efficient, fast and worked well with his team which exceeded my expectations. Would reccomend Winner Auto team 10 out of 10.

Wonderful service for Hyundai and Ford. I definately trust them for my service and repair needs on my Hyundai.

Terrible service, took way too long, never receive calls back, problem after problem it never felt like it was going to end. Will never recommend.

Service was efficient and my car was down in reasonable time. The service writer was very friendly and had a good sense of humor.

I wasted basically 4 weeks waiting to get into a car to get turned down and for these ignorant people to lower my credit score!I will never deal with Winner ever in life and will tell others about my experience! The sales person acted like she was going to get me in a vehicle basically told me to come back in 2 wks which was a joke. My past vehicle was down since the beginning of June I refuse to keep waiting and waiting!!! This dealership doesn't care about their customers all they care about is that Mighthy $ sign!!!#BuyerBeware!!!!!

This place gets worse every visit. Keep your good workers and get rid of the current stuck up staff!

I just got my new Ford from Winner and the experience was great. I made an appointment with the internet department and the vehicle was ready for me to drive when I arrived.
My salesperson was informative and the pricing was very aggressive. Highly recommended

Joe is great to work with. He really cares about the customer and is willing to go above and beyond for your needs. Highly recommended. Got great service today and I'm happy with the work done!

People were friendly, much better than the last time I was there, hopefully that's a good sign if improvement

Shady interaction with the loan and sales department, discovered discrepancies in the loan arrangement at the last minute.

Always a pleasure going to Winner Ford. Great service. Work is done in a timely manner.

Was not happy I have felt there seance 1995 will never deal there again

This place was awesome fit us in even know we had no appointment was done and no time and we were on our way. Wonderful staff. Definitely will be back. Manager was awesome.

low pressure sales people only served what was need had a coupon but got better price with package deal

Good service, I felt the price for check engine light problem they solved was $328.00 was too high, won't do that again, will check with family member or friends for advice.

Always get awesome service, no hassle and on time fixes. I've been here several times for different reasons and have never had a bad experience! All around great people and service! Please go to for any car repair needs!