Windsor Rosewood Care Center Review

They suggested and offered to make arrangements for a Video Visit on Mother's Day--3 days in advance. Suddenly it was cancelled...When? 10 minutes before it was to happen...O well: Life Happens. "Happy Mother's Day"
post script: 5 weeks later my mother passed away. THEN we were invited to come to the Hospital and View her. How meaningful it would have been While she was Yet Alive(!) to have a visit--for her to hear our voices, feel our touch, see our faces and vice-versa. Evidently, the pandemic causes logic, decency, thoughtfulness and INGENUITY to dissipate in some. HOPE any of you with loved ones entrapped in situations where FAMILY VISITS are disallowed, even cyber-visits(!) are not supported or provided, that you will continue to think on, love and pray for them because the outcome don't have to be so bleak---Praying Grace that your outcomes are better

Let me start off by saying do not put your love one here. My mom spend 2weeks here and ended up with pneumonia and strep. She had a fever 2weeks straight. They kept trying to give her oxygen on a deflated trach. My mom now has been in the hospital for 2weeks. I recommend no one put your loved ones here.

I don't know what the bad reviews are over...my Mom is currently here and the entire staff are angels. they treat my Mom like a friend and family member. I love this place!!! from the RTs to the sanitation/laundry employees, the administration. . I love them all. You can rest at ease leaving your loved one here. I guarantee it.

FYI from learning experience::::
Stay Positive even in Negative situations.
TAKE NOTE.
Ask or see how your LOVED one is doing IN PERSON.
Get a:::
POA(POWER OF ATTORNEY)
Set up an "care meeting" appointment that includes Social worker, Physical Therapist, and RN Supervisor
Communicate with your relative/friend
Observe how LVN(vocational nurse)and CNA (clean-up)
In order to make sure things are taken care of::::
Every little detail or request has to be put in for the LVN as an ORDER..."Scheduled time"
The LVN has 26 Residents
The CNA have ~11 residents to clean
Showers are given 2x a week, otherwise bed bath
Be there when nurse practionor or doctor is addressing their health condition
SPEAK UP IF YOU KNOW SOMETHING ISNT RIGHT
Take pictures and report to Charge Nurse (NOT LVN or CNA)

Communicate communicate, make your Name known there in a nice way

Hope you take FMLA to spend extra time to make your loved one feel comfortable

Being bed ridden or in Dialysis can be Depressiong Mentally.
So make phone calls or FaceTime and read the news even if they can't talk. Unless they are deaf and blind---keep talking to them and let them know how you're doing.

Pray for their health.
Be grateful and Thank the workers when u can/good deed

I wish I could have 0 rate for this. This facility should be review by authorities. The long term care is a place that you don t let your self let alone your helpless loved ones. Negligence even can t describe it. Literally no physical care, emotional support I even find some of the LVN s try to shush the crying resident. If you have an open wound or tube that is the worst place to be. My heart just shattered to see them in sad environment physically and emotionally. The smell you can t handle it. You can see that the residents has not been clean well forget about shower. No regulation on infection control. I even have seen cockroach through the hall when the night shift food cart left there. No proper training. I have never seen a facility like this in my life time. How can a human treat a human like this? This place should be reviewed by the state. Please don t put your loved ones here. I called it the HOUSE OF MISERY! Where is value and dignity of a human go???? I will not forget the beautiful souls that I met there while I was working for few times. I am so sorry for them.

Doesnt even deserve one star This place is one of the worst places for your loved one to go too my grandma hasn't been there more then 24 hours they didn't give her pain meds or turn her she on a ventilator to breathe and everytime the call button was pushed nobody answered or came to help unless you physically had to get a nurse which there would be 4 of them just talking among themselves and not even responding when you can hear the call button clearly going off and had the feeding tube connected but forgot to turn it on there no love or comfort in this place please be aware of this awful place before you decide to place your loved in this facility the staff are not tentive and warm they ignore and could care less about the elderly which this place is the last place you would want your loved one to go too.

This place is terrible. Honestly if there was option to give it no stars i would. My grandmother has been sick in icu for over two months the doctors said she was ready to be moved to a new facility. In not even in the 16 hours she was there she went to hell. Before she came there she was in a stable condition and responsive. She had terrible care there. The so called nurses forgot to give her medication on time and had her sitting in pain. Not only that she was forced to sit in her own urine because it wasn't deemed to be a emergency. I took nurses over 15 minutes to come whenever we pushed the button for assistance. This isn't a place to send your loved ones to get better. That is the place to do the exact opposite. I wouldn't even put my dogs there for care cause surely that would be abuse and neglect. Take into mind my experience with this awful place before you make your decision to put your loved one there.

I am a patient here and would be better off in a jail cell than this place. The smells are amazingly bad. Food is gross. Cant get meds when needed. Won't help me to the bathroom. If I could give them no stars I could

The attendants are knowledgeable and helpful. I was able to speak to the head nurse about my relative's problems. The food menu is appealing. I didn't notice any dirty floors or sanitation problems.