Contra Costa Regional medical center Review

An old Indian lady who works in a check-in ( 2021-feb-19- 1:50 pm ) is extremely rude and doesn t have a manner to talk with the tired pregnant women . When security was asking her ID she said she ignored her and she acted rudely as soon as she thought that we might be an Indian people or from from india which we are not .

security was asking her id & she was asking a question at the same time in loud voice like a crazy parent talks to their kid .

Please give her some lesson and training before she start being rude to the pregnant women .

This is a first

Worst place in the world. 10 hr wait on the waitroom plus 2hr on bad site . This is unbelievable. If you want to die feel free to stop by the emergency room and check in. Good luck.

The ER is a huge nightmare and the docs there are hit & miss but the regular clinic docs are seriously awesome!!!

Rush code 2 due to possible heart attack or heart problem. Once I was wheeled in the nurses told the medics to take me to the waiting room. The emt told the nurse what was wrong with me & she said they'll get to me when they can. They ended up loading me back into the ambulance & taking me to a different hospital.
Also it turns out I was having mild symptoms of a heart attack.

We waited 8 hours to be seen! My mother had a huge kidney stone and they let her sit in the er waiting room in pain

First of all I would like to share that I have been a resident of Contra Costa County 52 years out of 53 years of life. I believe that politics and the management of institutions financial structure has more to do with the good and the bad we all our experiences we have everywhere and especially here at what is considered the county hospital. My personal experience and now even with my husband being here after spending his last 2 hospital stays at John Muir I would say from my experience base is they as doctors and nurses are doing the best they as individuals can do. Mind you if anyone has any knowledge of real life here must know that we are all a number first in a statistic as individuals and people on a whole. Sad but true. As farvas doctors I have seen the worst here at Contra Costa Regional.and as far as the best in their field I know the best have been here at Contra Costa Regional. The bottom line this is considered more of a HMO facility like Kaiser where I personally avoid for Kaiser has not updates their medical practices for decades and that is why I consider social medicine is not good medicine I also take into count why a doctors choose to stay with Kaiser or even with Contra Costa Regional but the bottom line we as individuals need to advocate for ourselves and of course our live ones who cannot advocate for themselves. If you a one to rely on the emergency room as your primary form for medical treatment then yes you deserve the lack of treatment you feel you are getting because those whom are established with a PCP with this network you will not have to wait long and has anyone tried to call and talk with a advice nurse before visiting the emergency room? If you do not serve as an activist for yourself and your love ones' health then be prepared to be a priority in an emergency room or in the doctor's clinic/office waiting room of any medical institution. Now speaking for Contra Costa Regional if you take the business structure out of it these nurses and physicians are for the most part EXCELLENT. No one is perfect and to understand people you have to understand yourself first. I understand that not all doctors are best suited for us patients so mind you have the right to choose another one that is but if you use the emergency room as your PCP then you have to take what you get and keep in mind you will never be a priority for you dont care enough about yourself to go and get regular check up and learn about the heritary and or environmental conditions you may or may not have then what makes you think you should be priority over those of us that do? Thank you to the Physicians and Nurses and all of those at Contra Costa Regional Medical Center and the Physical Therapy Depatment there on campus in Martinez for your dedication you serve to us in this county.
Stacy Lawrence

1.Always communicate with email with your doctor.keep copy of all records.
2.Always go with a family member as witness.
3.When in doubt,demand for second opinion outside of hospital.
4 If all fails find a good malpractice attorney.
Below federal standard care system under patient rights act.They do their best to avoid all necessary testing,labs,MRI,Citiscan,etc,because this cause further complication which cost them more money.public records shows lots of lawsuits and patient record manupilation.

The hospital gets 2 stars because their nurses, doctors, anestheologist in labor and delivery are kind, curteous and helpful...they didnt get 5 stars because in comparison to other hospitals they worry about finances and budget more than patient pain relief. Other hospitals offer more of everything and im advance, whereas here you have to request it, wait a long time to get it, and get a very limited small quantity of whatever it is you need....cheap!

Worst hospital! Staff was rude and made comments, dont come here unless you want bad service and slow waiting time.

Trash hospital where the wait to be seen is done on purpose so you could die. It is easier to diagnose you being dead from the time you sit waiting than to be have time taken to actually be seen by a doctor. Want to imrpove conditions? Take a tour of a hospital that actually knows what they are doing and take notes. Children should not be made to wait hours in their "Lack-of-Emergency" Room. Perhaps management will wake up one morning and realize that they are running their hospital into the ground for lacking in the most basic and fundamental principal in patient care, PATIENT CARE.

Lacking in experience, bearly have communication with the patient, very unprofessional, and unclean.

Before reading my review, (DD stands for "Dear Daughter" for short)

My 2.5 month old DD was really sick that day; she was coughing up Phlegm and milk together. Her cough was comparable to the sound of a smoker's cough. Right after work at around 5 pm, I contacted an advice nurse regarding my dad's illness while on my way home to pick her up. I answered every question the advice nurse had for me; she was very helpful and comforting about the situation. She even made an appointment for my dad with a pediatrician that same night. We came to see the pediatrician at around 7 pm and he recommended that I should take my dad to the ER in Martinez, since she's still too young and hasn't received any shots yet. As we got to the ER, we were greeted by a police officer standing outside. I took my work badge out in hopes to be treated with some consideration. I registered at the front desk and they even acknowledged my work badge. They made us wait in the waiting room surrounded by alcoholics, drug attics, and homeless patients. The temperature in the waiting room was freezing cold and the sound of the patients yapping at each other from across each wall was very uncomfortable for my little family and me. By the time we were called in, I was relieved. I checked my watch and the time was around 1:22 am, so we have been sitting in the waiting room for almost 4-5 hours straight. It felt like the nurse seen us more than the actual Doctor did and all the doctors did was listen to my dd's breathing and heartbeat (something I could've done myself at home. They also kept us in that room for a while (I don't know why, I was getting sleepy and wanted to go home already.) A couple months later, I am now being charged for $400 for just 10 minutes of their time. Ridiculous.

It was great service by doctors and nurses, they care patient like family member. I don t remember the name of doctor and nurses but we received service on April 13-17 for delivery of my son Aayan Silwal.

Was a little hard to find. You have to really pay attention to the signs takes you on a little bit of a maze to get to the emergency room entrance.

NEVER go to this hospital unless it s an emergency. They will have you waiting for hours. I had to wait there for three hours with my mom, she was in excruciating pain, and no one helped her. The people there don t care, unless it s an emergency. The people there were ungrateful bastards, too. So please, NO ONE go to this hospital, unless it s an EMERGENCY.

Thank you!

I think there should be a management change, or at least tell the public your short on staff. Both family members of mine had long wait times in urgent care / ER. 8-10 hr waits.

Sat there for 8 hours in the ER to get seen. Not a good place place to go

I have never had a long wait at ER and have been to it several times. The times I was seen & released all went smooth, as well as the times I was admitted, incl. the I had gone to give labs (aka blood draw for an upcoming appt) & within a couple hrs they called me & asked me to go to ER cuz my kidney #s were off. Stayed a couple days for tests & all was well. Better safe than sorry. That's wonderful service. Also, my 2 week hospital stay for bigger things couldn't have been better. Wonderful, caring, competent doctors, nurses & CNAs, etc. Thank u CCRMC!! Keep up the excellent work. Oops, there's more. I can't just compliment the ER & hospital stay staff; my regular doctor & clinic visits are also staffed top to bottom with exceptional people doing their jobs well and making my life better. For a County hospital, that is amazing (cuz they are not all like this, believe me). Thank u everyone @ CCRMC*

Evil staff abuse their power. Nearly killed my relative botched up surgery then left to bleed internally saying symptoms were that of anxiety when person was unconscious from the loss of blood.. interesting how someone can have anxiety when unconscious. Only reason lived is because God himself stopped the bleeding a sheer miracle she was left for over 12 Hours bleeding internally- no one would call a doctor I was a child and had no one I didn't know what to do and they got away with it. She lost nearly all her blood she had to go to ICU and get transfusion and go into another surgery to remove blood buildup in stomach- Don't think you got away with it Dr. Beck or any of you at the county hospital nurses God will repay. Your deeds are going to be exposed.

Worst place to go to for ER services. They really need to upgrade the facility. LOng waits and cramped spaces

My mom's in the IMCU been there since Monday. They're giving her antibiotics for infection but are not looking into the cause. Her acid levels are not right, but yet they don't know the reason.Her condition is worsening and with covid no one can go in. I tried to get information on her status from the nurse, the nurse said she just talked to my brother and call him. I have questions that my brother didn't ask . Very unproffesional . With covid no one can be there to ask questions and the only way to communicate is through the phone so staff should be willing and able to communicate.

Great group of caring compassionate medical professionals working and inspiring me here! Helped save my beautiful wonderful life!

I can't understand why they close the laboratoryfor more than one hour and let poeple laying on the floor waiting for them to come back from lunch. this review is for the manangment you must solve this issue. Your staff should take brake by roll not all at the same time. this is an inconvenience for us. imagine I arrived at the laboratory at 1105am and the Lab receptionist asked me to wait in the line until 1245pm that was crazy.

I sat for 3 hours in the waiting room with a dislocated hip and no anesthesia. If you ever find yourself in the back of an ambulance insist on having them take you to john Muir.

My wife had an appointment for swelling and pain in hers ears tragus. Saw Blackmon, a nurse practitioner. Told my wife there was no swelling and that it s from grinding her teeth too much, without even looking at her teeth. My wife doesn t grind her teeth, at all. About an hour later had to take her to the ER at John Muir and they are now admitting her for a bad infection. If they assign Blackmon to you, demand someone else IMMEDIATELY!!

In regards to the ER, I really wish they would give it a much needed upgrade. The service is fine, but the waiting room is very small and cramped. It would be nice to give some space between seats so those who have injuries can sit a reasonable distance from those who are horribly ill.

I love these people ! I had emergency foot surge there yesterday and they not only did a great JOB they were kind patient and very gentle with me! ! I will never go anywhere else but here ! For anything medical all the way down to my pre Op and the to Myra my nurse your an angel and to jessica that works on that floor you are. GOD send my love !the anesthesiologist ... you are the best and you made me feel so comfortable the whole floor needs a pay raise !! Thank you all so much