Williamsburg Furniture Review

Wow it's really a shame you have to have employees do reviews to get above 3 that's pretty pitiful LOL. Maybe you should try making a quality product to start with.

Remember when made in America meant something? Not at this place. Purchaced new Monaco class A in 2010. This motor home is always garaged when not in use. In the 6 years we have owned it it only has 11,000 miles. After 3 years the 2 front seats and couch started to peel and this fine company told us that it was out of the 2 year warranty and basically to pound bricks.I would avoid anything this company makes or sells. The products are substandard and the customer service is the worst I have ever delt with. So now I have to have these replaced or reupholstered at a cost of around $1500.

All our RV furniture is peeling and making our RV a total mess. Tried furniture covers, it doesn't help. We literally can not get the flakes off our clothes every time we drive it. I'm surprised there isn't a class action law suit.

Best thing in my life is to find out about Melody at Williamsburg Furniture, she really handle the business with professionnalism. She sold me everything to put the interior of my 2014 Georgetown XL interior brand new at a very decent price could not be more happy.

Our furniture in our 2011 Monaco started peeling after 3 years. Started small then went really bad. Constantly falling off, sticking to our clothes. A general mess not to mention the embarrassment when guests stop in. It frustrates me every time I enter my RV. Tried calling multiple times with no success. Was told it was out of warranty. Pathetic how a company can use such poor products and still advertise their quality. At this point they should come up with some sort of discounted slip covers. It will give them a sense of concern and ability to help out consumers.

The home theater with 12 inch console is in an rv we bought new in January and after using the rv just twice the recliner does not recline. Poor quality and have repeatedly tried to talk to customer service and warranty and no response.

Poor quality product and abysmal customer service. The dinette and cabin seats in our Forest River motor coach began rapidly disintegrating at three years of age and in spite of being kept in climate controlled storage. Forest River advised me to contact Williamsburg directly, but numerous voicemails and emails to Williamsburg have not received a single response for eight weeks.

Williamsburg Furniture is an awesome company with great customer service. Melody in the parts department was super helpful, professional and personable. Five stars are not enough. Thank you!

I have worked for Williamsburg Furniture for over two years. I have nothing but great things to say about our products, people, and our processes. I would highly recommend contacting Williamsburg for all of your RV furniture needs. If you are experiencing an issue with your furniture they will do their best to rectify the issue quickly and to your satisfaction. I also would recommend working for Williamsburg as they treat their employees fairly, and go the extra mile to accommodate them. Its a great company with great products, values and goals.

I own a 2013 Forest River 3170 Sun Seeker Class C. I began noticing all of our furniture in the coach de-laminating towards the end of 2018. 6 months later, the problem is significant. As most of the furniture is fixed in the coach, it is no easy feat to replace or to get it reupholstered. This is also an expensive endeavor to repair/get all furniture reupholstered. After some research, this seems to be a widespread problem with Forest River RV's and Williamsburg Furniture. It is my understanding that Forrest River provided the furniture materials (poor quality/bonded leather) to Williamsburg Furniture. I contacted Williamsburg Furniture for replacement options on 08/02/2019. I spoke with Melody in the parts department. She was more than kind and provided me with useful information. They do not provide slip covers. They will provide (sell) materials for the upholstery if you provide the parts number. They can also sell replacement furniture but noted that freight can get expensive. She wanted to ensure i considered this when making my comparison. I was grateful for that information.

The Ethics and integrity of this company are second to none. We purchased a motor home from Thor in May 2017. Within 18 months the fabric on the furniture started blistering and pealing. Our $250,000 RV looked a mess. I called Thor and the basically told me to bad. Nothing they could do because it was out of one year warranty period. They told me to contact the Furniture manufacturer, Williamsburg. What people need to know is that Williamsburg doesn t pick the fabric to put on the RV furniture. The RV manufacturer does. Thor chose to put low quality fabric, Williamsburg only followed their order. So, even though Williamsburg was not responsible for the fabric choice, they went above and beyond to rectify the problem. They would have replaced our covers free of charge but we wanted better fabric. They gave us a great price to upgrade to a superior ultraleather fabric. Within 2 weeks of selecting fabric, we had all new covers shipped free to us as well. Their customer service rep, Melody, was an absolute pleasure to work with. Highly recommend this company.