My first visit here to the Wild Horse Casino.
My first visit here to the Wild Horse Casino.
The entry to the entry to the check-in area is quite small. Not conducive for bringing in luggage. Because of the pandemic, the doors are clearly marked enter and exit and are just single doors. For such a place, they should have a wider entrance.
I did appreciate the assigned greeter who snapped our picture and temperature for contact tracing.
Checking in was easy though there was a mistake in assigning rooms. The keys given to us stated the room we were to be staying in. Written down on the keys as well as verbally. The keys never worked, housekeeping was able to let us in after verifying that we were in the room based on what was written on the key.
Once I brought it to their attention we were informed that we would have to change rooms.
I explained that since we were already in that room, unpacked and used the facilities, the room would need to be re-cleaned based on CDC protocol for covid protection. Gratefully, no one was assigned to that room so we were given new keys and all was well.
Beds were comfortable, nicely appointed, great view, and room amenities were provided.
The casino was well maintained, cleaned throughout our stay, hand sanitizers offered at pillars in-between machines and machines sanitized. Mask for strictly enforced! I was very grateful for that.
Many of the staff were very accommodating, cheerful and very helpful.
We enjoyed our stay there and we'll obviously be back again.