Needed a fix for win10 laptop OS fail.
Took laptop to Widenet Romsey, complete systems check, fix and OS re installation with updates and comprehensive diagnostics explanation in person when collected only 4 hours later same day!
Really pleased with service.
Sorry original review deleted lol! Always good, friendly, helpful service at Widenet.
Never been let down. Extremely efficient, knowledgeable and professional team.
My Packard Bell computer has an Intel i3 processor and was operating Windows 7, which is no longer supported by Microsoft. I thought about purchasing a new computer operating Windows 10 with a 1 terabyte solid state drive(SSD). After checking out Curry's, John Lewis and one or two other retailers I started to think that maybe an upgrade of the existing computer might make more sense. It was in great condition and I felt a bit guilty about consigning it to the rubbish tip...don't move, improve.
That's when I paid The Computer Shop in Romsey a visit. To cut long story short, they upgraded my computer to Windows 10 and installed a 2 terabyte SSD for a third of buying new and they did a brilliant job...can't recommend them enough!
I have recently bought a new desktop computer and James transferred all my data and took great trouble to make sure everything was up and running for me. Nigel visited me the following day to help untangle my mess of cables and sort out a few connectivity issues. I have been an occasional customer for many years and have total confidence in Widenet. Their customer service is second to none and they are all very knowledgeable, friendly and helpful.
Extremely happy with the service. Always happy to answer any questions i had. Very happy with my now upgraded apple Mac.
Friendly, professional and took an interest in me as a person - computer repaired quickly and at a very reasonable cost.
Would definately use them again - why can't all businesses offer services like this - thank you!
Utterly first class. Attentive, communicative, efficient and excellent value for money.
Way beyond expectations.
Nigel is a thoroughly decent and professional guy.
Can t recommend highly enough.
Fantastic service - I had a problem with my emails and popped into the office to discuss whether Widenet could help me. They couldn't have been more helpful, arranging for their 'email' specialist to be in the office on a day I was free so that I could bring in my phone and laptop and go through the issues with him. Although this took more than an hour, I was only billed for a one hour session which was excellent value for money. As well as sorting the issues, Aaron explained what he was doing so that I now have a better understanding of how to adjust functions on my email accounts myself. Although some of the email issues were down to my lack of IT knowledge, Aaron was happy to answer my basic questions.
Recently needed my CPU checked out as overheating, and the previous support company I used no longer did hardware. Choosing Widenet was a good decision, they kept me informed all through the repair findings, costs and turnaround was excellent. Worth the travel from Chandler's Ford to To Romsey
Can firmly recommend.
Excellent and friendly service. A successful repair.
These guys like a challenge and my computer certainly provided that for them. Many thanks to Nigel and his team for their tireless efforts to get my elderly computer up and running again. They have given it a new lease of life and it functions much better than before. Recommend their services, you can't fault their expertise.
Such a helpful outfit: went out of their way to get my computer back up and running with impressive speed when I had a problem with the charger cable. Can't thank you enough!
Brought my laptop to Nigel suffering from a virulent virus. Within 24 hours my machine had the virus removed, tuned to run quicker, and was physically cleaned for quieter operation. Also scanned my external drive locating and removing the culprit virus. Overall it was one of the best customer experiences and a friendly service at a modest cost. I cannot rate this business highly enough!
