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What reviewers say about Wheels up

Generated with AI from 12 reviews on Trustburn · updated 3 days ago

Customers generally describe the service as excellent, highlighting the seamless booking experience, professional and attentive staff, and well-maintained, luxurious aircraft. Many reviewers report positive experiences with the comfort of the flights and the professionalism of the pilots, often recommending the company for private jet travel.
What does Wheels up do?

Wheels Up is a membership-based private aviation company founded in 2013 and headquartered in New York that focuses on reducing the upfront cost of flying privately. It provides flexibility, service, and safety through a mobile app that allows members to book flights, manage accounts, and participate in ride-share opportunities.

Are there any complaints about Wheels up?

According to the lowest-rated reviews on file, some customers noted that customer service could be improved and that the pricing was not very competitive. However, other critical reviewers mentioned that the pricing was competitive and the staff was friendly, indicating mixed feedback on cost and service quality.

What do people say about Wheels up outside Trustburn?

Discussions outside Trustburn indicate that Wheels Up can be very expensive, with one user noting that the cheapest available flight from Los Angeles to New York cost over $111,000.

AI-generated from reviews on this page. Verify anything important with the company directly.

Janet Carbonelli
Reviews 1

I recently used the services of this company for a private flight and was thoroughly impressed with the seamless experience from start to finish. The website was user-friendly and allowed for easy booking. The customer service was exceptional, as the staff was incredibly helpful and responsive to all my inquiries. The aircraft itself was luxurious and well-maintained, providing a comfortable and enjoyable journey. Additionally, the pilot was highly professional and made me feel safe throughout the entire flight. Overall, I had an excellent experience and would definitely recommend this company to anyone looking for a convenient, reliable, and top-notch private aviation service. ✈️👌

Farai Kanengoni
Reviews 1

👍 I am extremely satisfied with my experience with Wheels up! Their service is second to none, and the staff is always willing to go the extra mile to ensure a comfortable journey. The aircrafts are top-notch and the booking process is seamless. Highly recommended! 👍

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About Wheels up

Wheels Up is a membership-based private aviation company that focuses on reducing the upfront cost to fly privately, providing flexibility, service, and safety. Its mobile app enables members to book flights, manage their accounts, and participate in ride-share opportunities. Its members also have given access to the Wheels Down program.

The company was founded in 2013 and headquartered in New York, United States.