3 years ago
We visited here this past Saturday, excited and ea...
We visited here this past Saturday, excited and eager to enjoy this unique Whataburger. However what we experienced was a little less than we expected. For starters, we waited 45+ minutes for a burger and chicken sandwich, in which the fries were cold once we got them. People that sat down long after we ordered with much bigger orders were given their food first. We understood it being Memorial Day weekend but when the wait seemed excessive for Whataburger's standards. Worse above all though, was the employees. They're the sole reason I even decided to leave a review after never even doing so in my life. The cashiers were okay, but the employees that bring food to tables may as well be prisoners to this place. There was one young man that was working with what he had, but the other two passing out food seemed like they could care less. One of the guys, when asked questions about food or the number they were serving, wouldn't speak. He would just shake his head, and when he did speak it was like mumbling, and the expression on his face was unapproachable. Lastly, there was another guy, who honestly is the main reason I'm writing. When he served food, it was almost like somebody was putting a gun to his head to do this. He came up the stairs with the most unpleasant energy. He had a very IDGAF attitude and worst above all, there was an elderly lady, who was taking her time down the steps. The guy literally mouthed, behind her, "MOVE" with a lot of emphasis, and gave the woman very ugly looks behind her back. He then looked around to see if anyone noticed his actions. I definitely was not the only one.
I know this is long read, but I hope no one else is excited to visit this Whataburger. Food was as good as the service, this is definitely NOT the best Whataburger in Texas. Don't get your hopes up.