3 years ago
I was looking to lower my monthly car payment, and...
I was looking to lower my monthly car payment, and an advertised lease deal on Westside VW's website prompted me to make a call and inquire about the specifics on pricing. I got great information on pricing over the phone, but was unable to figure out some of the other details without first bringing my current car in for an appraisal. I had been shopping around for trade in values on my MINI, figuring that I was going to base my decision on leasing a Mazda 3 or a VW GTI, depending on how much I was offered on my trade in by those dealers, respectively.
I went to the dealership on Thursday afternoon to test drive a GTI. When I returned from my test drive, they had appraised my MINI, and their trade in offer was the highest offer I had received - far above Motorwerks MINI (where I bought my car originally), and also higher than Morrie's Mazda, where I was looking at the 3. I said "let's do it, where do I sign?" - and that was that.
The entire experience was great from start to finish. Kurt, the salesman to whom I was referred was friendly and personable. He even threw in two Volkswagen t-shirts from their parts department, which was one of those "above and beyond" things that don't always happen. It's those little touches that would urge me to recommend this dealership to anyone in the market for a new Volkswagen (or even a pre-owned car) - and it certainly means that they've gained me as a (hopefully) longtime customer. My only regret is that I hadn't come to this dealership to look at a GTI sooner.
I absolutely love this car and everything about it. Many, many thanks for a truly outstanding experience!