Western Cab Co. Reviews

Very friendly driver. Was knowledgeable about the city.

Feb 8,, 2021
Rudest driver I have ever encountered! He was old and my husband tries to help load our very heavy bag and the driver snapped at him. He then proceeds to snap about which airport ? I tell him the airport and then he acts all arrogant because he really meant which airline . He was clearly not happy doing his job and took it out on the customers .

Waited for over an hour for uber/lyft called western and was told 15 to 30 mins, our driver showed up in about 5 minutes and got us to our hotel very quick and was charged roughly the same amount Uber and lyft would have

Driver refused posted rates and demanded a flat fee from Fremont to Strat. Taxis are regulated in Nevada and complaints should be addressed to the Nevada taxicab authority.

I don't understand how this cab company has so many negative reviews. I've used western cab company on multiple occasions and they are always so reliable. They have courteous drivers, always on time or even ahead of schedule. They are more responsive than other cab companies and driving apps. Definitely recommend.

Please give Karen a raise as she is the best dispatcher ever! We were stranded and tried getting an Uber or Lyft ride back to our hotel from a restaurant. After 1.5 hrs of searching for a ride, I finally contacted Western Cab Company and Karen found a driver for us! Huge shout out to Gary, who was actually off duty but turned around and got us at Karen s request! Our restaurant had closed at 10 pm and he picked us up at 10:45pm even though he was done for the day!! Both Karen and Gary the driver deserve a well earned raise and praise!

Horrible customer service they don't give u any information about meeting up with taxi its up to you to know the company policy rather than them informing u