Daniel Maimran was amazing from start to finish. He was responsive and attentive to my wants and needs in regards to purchasing my Altima and got me into the one I wanted with no hassle. By far my best experience purchasing a car.
Daniel was awesome! I am 19 (almost 20 on the 20th) and he helped me buy my FIRST NEW car! He was so helpful and funny. He gave me a great deal and made me feel very comfortable, financially and emotionally. The environment there was very welcoming and warm. Planet Nissan was overall amazing to me and my family
I had been putting off buying a new car, due to bad past experiences and feeling like I would be buried in details. This car purchase was simple, easy and almost effortless. I was worried due to my low credit score that I wouldn't get help with financing and Nissan came through for me. My salesperson, Daniel Maimran was fun, easy going and tackled the heavy lifting for me!
I had an appointment with Zach super cool guy. He explained everything and didn t try to hassle me to get things done that were unnecessary. All in all a good experience.
Purchased a used auto in July 2020. Our Sales guy was Mike and he did a wonderful job. My wife and I flew to Las Vegas to purchase a car that we found on the internet. The pricing was an outstanding value, and they even took $200 off because the online ads said they would. F&I was pretty good too. They have digital display desks for you to sign the paperwork on. I'd by from Mike and Planet Nissan again. Even if the temp out is 113.
I can't say enough good things about the service I receive at Planet Nissan from Heath Marquardt.
He is very patient, friendly by smiling through his voice / tone and informative whenever I have any questions. I can also see that he treats all his customers this same way while I'm waiting at the dealership for my servicing.
I've been returning for years now because of it and I believe he sets the example of exceptional service that others should follow.
I also like how the dealership uses technology to text or email me to communicate my car status or just to let me know when my car is ready for pickup.
Daniel was helpful with getting us into the Nissan NV3500. I never felt pressured and he was able to work with our busy schedule. Thanks so much.
10/19/2020 I brought my Nissan Frontier in because the engine light when on. Employee that helped me was professional and informative. I mentioned I received a mailer from Nissan recommending 90,000 miles service and I ask about the 15% off on any service. I was told I'd be taken care of. I left my truck and about an hour later I received a call. The guy helping me said that a repair would be needed. The repair and service maintenance would cost $2,800. It was explained that the repair needs happen as a safety precaution especially if I plan to travel and the service maintenance is well over due. I agreed to the repair and service needed. I picked up my truck and notice that there's still a light on the dashboard, not the engine light but another light. I called guy and I was told to bring my truck in so I did and the technician said that it's nothing concerning and I would be safe to drive. I also asked the guy why I didn't receive the 15% off and was told that the parts and service didn't qualify. That was a bit concerning that I wasn't honored the discount at all. The mailer did say savings on any service. I should have gotten some sort of discount. I spent nearly $2,800. What's the purpose of the mailer I got that came from Planet Nissan when it cannot be honored. When you inspect you inspect... the other light was obvious and who am I to know it's not related to the check engine light. I was not completely satisfied. I don't feel safe driving my truck knowing that there are still problems. I plan to go to a different dealership in the future for any service. Consider reporting a complaint through the BBB. Thanks!
I got a oil change and as always Heath makes me feel at home. I found two vehicles I can t decide to trade my Rogue in for but I know Lee will take care of me as well. Love planet.
Lack of accountability. They could care less about their own mistakes that cost you time. I held off giving them a bad review so they can attempt to make right but they do not care
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