Westbury Manor Review

Great venue to host an event! Friendly helpful staff!

Had my daughters wedding there Nov.2nd. Fabulous food and impeccable service!! Great from beginning to end.

Top of the line service here. Make sure you have money when you visit here..

Nice and intimate place. Great for holiday season or parties. They are attentive n nice( for your money) There valet was alert and quick when your ready to go. I like then for venues but pricey. Just know that you will be paying a lil extra

Was here for a reception, and it was exceptional. The service and the food were outstanding, and the venue/ambiance were terrific.

Polo restaurant Excellent food and service . Rib eye steak for 2 top notch.

Attended a wedding reception here as a guest. Beautiful scenery.

There are two regions to the manor, the cocktail bar and the dinner hall.

The cocktail bar region was not able to accommodate the sheer amount of guests that came with the wedding party I was with. There were about 200 of us and there was little room to move. Above that, the service was horrendous. I waited on line to get two drinks and when it was finally my turn, the bartender saw the person behind me holding a $5 bill and decided to service him instead of me. In fact, not only did he not service me, he blatantly ignored me. I only asked for a cup of Coke Cola and a cup of orange juice. This went on for the next two guests before he even decided to respond to me and thus give me my two drinks.

As for the dinner hall the ceilings were too low and thus the noise was very concentrated. The only other problem I had with this region is that when my table was called to go take pictures with the bride and groom, the waitresses took away our food before we were able to finish it.

Very excellent banquet service professionally delightful food service

Highland School graduation dinner. Loved the food, drinks and service. Wait staff is very friendly. Valet service is great. We had a fun, family time amongst friends, school teachers and principal.

Fancy. Not really my thing but if that's you I think you can book rooms for events.

Very polite staff. Thanksgiving buffet had so many varieties of food to choose from.

We had a wedding here. The grounds were gorgeous, helpful staff, great food.

Great venue.

Beautiful place. Been here twice. Just wish the rooms were a little bigger.

We just celebrated our son's wedding at Westbury Manor and I cannot express how beautifull everything was. From the venue and outdoor gardens, the delicious abundant food, the reception room and caring, helpful staff it was everything and more than what we could have asked for. Everyone who came said it was one of the nicest weddings they had attended. We also used the in house florist and the did a great job as well recreating the brides vision. I want to thank everyone for helping make this a magical day

Great place to hold your wedding, nice little back yard for ceremonies. Koi pond and live peacock raining the property. Lots of areas for group shots. Food was decent but the appetizers were better. Been there 3 times and always filled up during cocktail hour.

I had my wedding ceremony and reception at Westbury Manor in Fall 2013. My guests are STILL raving about the food, service, grounds and overall experience. I love this place so much. There was another wedding at the same time, but I never saw the other bride or their guests (until I went to leave at the valet station -- I never saw the other bride, but her guests were arriving as I was leaving). The whole day was incredibly romantic and I can't give them enough praise! My husband and I look forward to returning for our anniversary dinner.

Great place for a wedding or other occasion. My daughters went to a sweet 16 here and loved it. Now, my daughters are a bit more traveled than most, so they know a thing or two. The food was definitely up to par. The room was elegant and spacious . Service was excellent.

Great place. People are always smiling and helpful. The food, service, and employee's are top rate. Even the valet service, so pleasant and smiling. In my book, you are top rate. Thank you all for making my night out a most pleasant evening..

We had our wedding here 2 weeks ago and are still ecstatic! We had never heard a bad thing about Westbury manor so we felt confident going into it. With that said, they STILL exceeded our expectations. From booking the venue to the food tastings, meetings, and drop off every single member of this staff will treat you amazing. Our guests have been raving about the food and service non-stop. Book your wedding here, it will be the best decision you've ever made.

An excellent catering hall that takes you 100 years back. The food was excellent and the service even better!

I use 2 work there , it's got better
With the new owners

Westbury Manor is my favorite venue! We go to many dinners with the fire department and I always look forward to Westbury Manor!

Beautiful venue, but... as a vegan guest at a very expensive wedding, we were disappointed with the fact that the bride and groom paid a ton of money per person for food, and our "vegan option" was a single solitary stuffed pepper? I mean it was very tasty, but really? For the price per plate, there could have at least been TWO stuffed peppers! We were still hungry and the bride and groom got jipped $$ :( If it wasn't for fresh fruit and veg at cocktail hour we would have starved.
I see Westbury Manor replied to my review. But their reply shows they have ZERO knowledge of what a vegan diet entails. It's characterized by what you don't eat... and pasta salads, pita bread and whatever else they said was offered are NOT vegan options. Mayo and dairy are not included in a plant based diet. I am disappointed with the way they tried to save face by proving they have no clue how to feed a plant based guest. Everyone around us was eating $20+ cuts of meat with sides, and our meals cost about $5.00 and were the equivalent of an appetizer, which everyone else got one of those but us. To blame it on the bride and groom is irresponsible, because they themselves have no clue about plant based meals, and the venue knew our meals were not comparable to other guests in both quantity or price but did not care. Basically with this venue the old rule holds true: If you are a vegan guest coming to a wedding here, eat before you come.

Good value. Biggest complaint was how quickly they pushed us out. We were slated until 530 and at 525 the staff started cleaning. Moving our gifts, and vacuuming! It s a bit of a revolving door type of place. Also, ask for exactly how many hors d euvres you re going to get. They only came around one time for each of the 5 we ordered. Was expecting more.

If you thinking of getting married or having an anniversary that is the spot the customer service was outstanding

Very beautiful venue for a wedding or other event. Staff is super helpful and caring!

Came here for my friend's wedding, the setting is really nice and pretty.

Great place to have a wedding...limited bathroom facilities... service was good/efficient....grounds beautiful

Everything was dreamy.... Great for photo shoots and everyone just kept admiring the whole venue and service o ofcourse

The valet stole items from two different guests cars and the management tells me that I have misplaced it and that it wasn t stolen. Bag of quarters and Ray ban sun glasses gone. Then he hung up the phone on me. Totally unprofessional. I feel so embarrassed that my guests had stuff stolen from their car. And I didn t get an apology just told that there s nothing he can do because he not in charge of the parking lot. Never will book a party with them again!!!!

Had my wedding here. Outstanding! Excellent food, excellent people to help make your day special!

Got married here and we come back to eat at the Polo Lounge. Beautiful place, fantastic staff, delicious food. Well worth it.

Beautiful property, great for photos. Food was excellent

Had my mom and aunt birthday party this weekend. I was so pleased with everything. The process was smooth sailing from the moment I met Felicia. The decor was spectacular, the service was 5 star and PHIL was amazing. My friends and family enjoyed every moment of the event. The food especially cocktail hour was great. I have already given some of my guest the contact number for the venue. I thank you all from the bottom of my heart for the wonderful service. I will definitely use Westbury Manor again

I booked the Hill Room at Westbury Manor in the beginning of November for my sweet 16 which was last month. I could not be happier with my experience. Through out the entire process the staff at Westbury Manor was incredibly nice and helpful. Linda is an outstanding manager and helped me and my parents so much. The day of the event my maitre'd was Phil. He was so supportive and took very good care of my family, my court, and of me. The food was very delicious and there was a very large variety. My party was absolutely amazing thanks to the people at the Manor. I cannot express how happy and how truly thankful I am for everything Westbury Manor did. I will highly recommend them always.

Great place for a romantic wedding ! We had a great time!

The staff was incredibly receptive and professional. Huge variety of food to please anyone's palet

I had my wedding here March 20th 2016 I loved everything about the venue. Food was awesome and everyone was friendly.

Beautiful place, just only,negative thing was the good service. Plates were just out on table and were taken off as fast as they were put on my in-laws had their hands in their food on their plate when the lady took it off as they were eating it which is absurd!

I'm going to have my wedding here. I went to check it out and the staff is very kind. Beautiful interior and very clean. It has a lot of perfect spots to take pictures. Also there's a peacock there. That was pretty cool to see, hopefully he'll be there for the wedding

A very nice and friendly place only thing a little small .

Retro atmosphere, very cozy, needs a lift, difficult for the disabled!

Pretty manor from outside entrance and very nice inside, if you like older style craftsman homes,(which I do).
However, the food was not good at all. Very bland & lack of.
My husband and I ordered the sirloin steak & about 20 min before our dinner came out they put a bowl of gravy in front of us. Never told us what it was or what it was for then when our food came out we realized the sauce on the steak wasn't there so when we went to try it out it was Ice Cold by then.
The dessert came 1hr after dinner.
Ball of chocolate covered ice cream was Frozen solid so we could barely cut into it. Our coffee was barely warm (like it was sitting for a while before served)
Bottom line: I would not advise spending $$$$ here for your wedding/events.

We got married here and everything was perfect! Staff is great and super helpful. We can't wait to go back for anniversary dinner!

A beautiful place to have a wedding or special occasion the service is professional

My friends had a wedding here. Food was good but the waitresses were horrible! They had an attitude issue. If anyone is trying to book a wedding, don't let your guests feel unwelcome here.

Outstanding!! Mr Scotto, your place is well kept, & beautiful. You should be proud!!

Beautiful place. Would love to have my wedding here as well!

Beautiful venue for a wedding. The ceilings are remarkably low however. Also the wedding we attended had an outdoor cocktail hour, but there was no provision to keep flies away from much of the food on the buffet. This was a real problem at the seafood section.

Scenary is amazing. Cocktail hour is great. Food choice good. They are very much on time and on top of time. Very precise with time.

Beautiful place and great service also the food was delicious I would love to have my future wedding at this venue. I visited this place for my best friend baby shower and the garden is beautiful with the peacock in the back. Everything about this place was outstanding. I recommend Westbury Manor to everyone.

Great place for any special occasions.. specially on wedding..

The food was mediocre, the staff was friendly and attentive. I was eoe ting more from a place that is in Westbury at the price that was paid for a plate! I'm in the food industry, and know that for the price they charged per person, I expected a little more!

Place is nice, food was plentiful and creative. Reason for 1 star is that i ran into a lady in the hallway and wanted to ask her a question as she seemed to work there in a certain capacity, but she brushed me off.
I went to a hostess in lobby and asked her if i could speak to someone or make an appt about my wedding as I am a guest here at my friends wedding. She said "oh that was the sales woman". I said what is her name, she said Mary.
I told her she brushed me off abruptly, and told me she had no time. the hostess said leave me your name and number i will have mary call you.
I said dont bother she is a rude person. I feel bad but that is no way to treat people in a people business where hospitality is suppossed to be foremost. Correct?

Great wedding place, excellent attention. Delicious food. Great view.

The Heit/Gevirtz families would like to thank you for the most amazing wedding this past Saturday, October 11th. Everything, from the time we booked the affair until it's end, was as close to perfect as it could get! Kelly, George and your whole staff were amazing.
They knew exactly what to do and did it expertly! The food was spectacular and the service was second to none!

Thanks again! We will be sure to highly recommend Westbury Manor in the future!