West Bank Inn Reviews

Its great place to stay and nice ppl taking care if u

A very professional,clean, quite and safe environment that I've chosen to live in since 2005. It is very conveniently located near all the entertainment food centers that you would will need on a visit to the C.S.R.A.

I stayed at 3 other hotels before I found the West Bank Inn. This hotel was clean and comfortable. Everything worked correctly! AC, TV, microwave, and fridge. The next time I come to Augusta, this is where I will stay. Very friendly staff. Great place!

Clean, comfortable room and a great value. Loved the entire staff, too. I will stay here again when I return to Augusta to play golf for the weekend.

Very clean,comfortable& quite for a Saturday night.would definitely stay again...

A very very nice place to stay I stayed here while away from home working and ibalmist couldn't tellbi wasn't home nice friendly staff clean rooms all needs net and kept ubwoukd definitely recommend this hotel to anyone

I stay here a couple of times a year. Pretty clean. Nice employees.

Great room no trouble but the only thing I would suggest is that the furniture wouldn't be torn on the armrests and a few bugs were on the bed

Excellent! Clean great location. Ratings don't do it justice. Wife had late drs appointments so I asked for a late check out. Even bough hey we're down a house keeper they gladly let me stay a little longer. Amazing establishment. Everyone I ran into was nice guest and employees alike.

Made a reservation for my husband at this hotel for last night based on the ratings.
He called me first thing this morning and told me I must put another awesome review for this hotel.
He said the room was clean, the bathroom was great, and the bed slept well.
Breakfast was good for continental.
For the price this hotel was awesome, he said he would never stay anywhere else in Augusta.

Hot outside. Hot inside. They should update their AC units so guest can have a pleasant cool stay.

It is nasty and disgusting there are spider webs on the ceiling hair in the shower and there are alive bugs including cockroaches and bed bugs needs to be cleaned or shut down very disgusting food in the beds hair on the beds don t come here

Clean, smoke-free rooms, friendly staff, extended breakfast hours. This was our second stay here and we will keep coming back.

For what it's worth, it's one of the best 2 star hotels you can get in Augusta

Little awkward getting in and out but rooms are nice and staff is helpful

I stay in hotels 8 months out of the year for the price, this hotel is one of the nicest I have stayed in. Location wise it seems very safe. Everything looks as if it were updated not very long ago

There about 29.00 higher then there competition, not worth it.was sent there by whole life church,post to get discount rate, didn't happen,ran by India people, jack up my rate. Disappointed.

It's convenient and quiet, the price is very affordable, staff and front desk were very friendly and helpful. I will most likely be staying there every time I visit Augusta.

Best hotel in Augusta! Amazing staff! Absolutely will stay, and recommend staying, again and again.

Convenient and cheap but the bed was to hard and the sheets felt like plastic.

Rooms were nice and clean. Rates were great and a good location.

Room was decent, real close to a busy road though. Sirens going to a local hospital all night.

Very clean and large comfortable rooms and staff very friendly i would highly recommend this motel and best of all they are reasonable priced.

Was there for months, service was perfect from the start, room was cleaned daily, always fresh linnens,very good rates,close too everything,all staff was friendly and helpful

Honestly, this is a safe place.. the rooms are a lot nicer than I thought, prior to booking...

But I did not like all of the lights and cameras surrounding the property... I mean, I felt safe but I also felt like I was being heavily watched... not a comfortable feeling

Nice for a one night puddle jumper stop. Centrally located.

The Augusta, Ga hotel on Washington rd. Has a great staff, clean rooms and comfortable beds.

Excellent customer service! Wonderful staff. Great price. I always stay at West Bank Inn when I need a room in Augusta.

For the price, this hotel can't be beat. The room was clean, the bed was comfortable, and it included a stocked bathroom. Free breakfast and a convenient location were bonuses. Only negative is it can be a little noisy but after 9 it quieted down.

Actually very nice and very clean. Friendly staff, easy to get into and out of the parking lot with traffic as well. Would definitely stay there again and recommend it.

I really enjoyed my three day stay here. The most important part for me is to get a good night of sleep, and I couldn't of gotten better sleep anywhere else. The staff is very friendly and responsive, and I also liked the hotel rates.

Room's smell a little weird, wifi is done poorly and bed can be a little cleaner. Bathroom is clean decent size fridge and very close to affordable restaurants. Overall you get what you paid for.

Good room service, decent furnishings. Pathetic attempt at "breakfast". No hot water in my shower.

I had royally screwed up my booking due to my own error, instead of you usual corporate BS they bent over backwards to help me. 5 stars for me

Okay so as far as the room goes it was fine. Besides the remote not working other than to turn the tv off ! But my concern was I went to eat the breakfast that the hotel provides and I made a plate for my husband and I. After doing so on my way to my room I was stopped by the guy at the front desk and I was told that I wasn t allowed to eat the food in my room. I was upset because I ve never heard of such a concept considering the fact that my husband did the same thing the day before with no problems and I m a paying customer!! . I advised the front desk person that regulations like that should be advised to the customer prior to check in ! Either on the website, the front door, or by the receptionist at checked in so that I can make a educated decision about my stay prior to paying!!! But according to the desk clerk that s not his job to educate his customers prior to check in because they have a sign in the food area saying that that food needs to be ate in their dinging area! Now mind you I m 8 months pregnant and couldn t barely move around making our plates with the small eating space they provide ! Let alone eating comfortably ! If I would have know ahead of time those were the rules I wouldn t have booked there! So like I explained to the guy I m not here to change your rules and unfortunately we didn t eat and we checked out of the hotel early and took our business else where ! So if your okay not eating in your room this hotel is for you ! Consumers NEED TO EDUCATE THEIR CUSTOMERS !

Room is exceptionally clean, friendly staff, quiet, in a great location. Very convenient to restaurants, shopping, and local attractions.

Stayed for one week, phenomenal experience. Staff is very friendly and accommodating. Excellent area for any food place imaginable and the masters is maybe a mile away. Neil, in particular, (front desk guy) was very helpful and friendly. I'd go back just to chat it up with him. Intend on going back as I go to the area yearly.

The last time we visited, the room was infested with roaches. Also had a tick in the refrigerator. The receptionist was very nice and refunded our money.

Loved my stay the woman at the desk was real friendly an ready to help an I do not think I saw her without a smile rooms were very clean an well stock will be coming back

Stayed for two nights. I found the room clean and comfortable and friendly staff........Also, 20 minutes to forest for great mountain biking and hiking.10- 15 minutes to downtown and riverwalk.

Really nice and clean. Would have gave a 5 Star but a/c didn't get cool til around 2a.m. Front desk clerk lady that checked us in was very kind and pleasant.

Hard to park and breakfast is blah. Most of the beds are ok. CHEAP

STAYED AT THE WEST BANK THIS PAST WEEKEND...IT WAS AMAZING CLEAN AND THE CUSTOMER SERVICE WAS GOOD. I LIKE THE LOCATION VERY CONVENIENT TO EVERYTHING. MY HUSBAND AND I ENJOYED OUR STAY AND WILL BE STAYING WITH THE WEST BANK AGAIN!

Stay there a couple of times ,it s not the newest but it is OK

For the price, I don't think you can do better. Very clean, good bed, decent breakfast.

Great place right close to Augusta National. Very nice staff and clean rooms. Highly recommend during Masters week

Very good deal for the price and with right expectations.

Our room was very clean, well maintained, and felt safe - which is what matters most when I'm looking for a bargain stay.

We didn't try the breakfast, so I can't report on that.

As we were just passing through town, all we wanted was a clean, safe, cheap place to sleep, shower, etc. and this place is perfect for that purpose.

The only negative is that there was a lot of interstate and local road noise beginning pretty early in the morning, so I couldn't sleep in.

Staff was friendly and prompt.

Heard all the street noise, room, hotel needs to be rejuvenated.

It's clean. It's a great location. The housekeeping service is fantastic. We ran out of hot water multiple times while trying to shower. There were no remedies offered by the management.

Convenient very nice and quiet place to stay very affordable the people are friendly and helpful ,. Me and my husband had a good night sleep .I
will recommend this place to my friends

Practical place to stay when travelling along this highway.

This place truly is a hidden gem. My husband and I stayed here this past weekend for a bowling tournament. We had stayed here last year as well and knew just where we were going to book when back in town. We got in a little early and or room was not ready. The always gracious front desk staff placed us in another room so we would not have to leave and come back. The room was perfect. The bed was comfortable and everything was clean. We can't wait to book again when we will be back in town later this summer. Definitely 5 stars!

Room was clean, bed was ok, only stains on paints and towels a bit irritated.

Great place to stay definetly recommend a stay there

For the price, this is an awesome place to stay. Friendly staff, clean and modern rooms and easy to get to, makes this a top choice for my busy business schedule.

Clean, comfortable, reasonable rates, good access to I-20 and downtown.

Friendly ,Polite, & Wonderful Staff. Clean rooms and free breakfast is also a GREAT PLUS!!

Surprisingly nice place for a very good price! I was evacuating from another hurricane and was just looking for something cheap out of the cone of the storm. But I really enjoyed the West Bank Inn. Very close to lots of restaurants too!

Rooms were clean. It was very centric and near food stores. Great price for my off season visit. Breakfast was actually good! I was pleasantly surprised and the variety of food offered.

I enjoyed my stay! My room was clean and service was great! I recommend.

Clean, great service, nice people at the desk. Great price too. What more could you ask for? Very pleased.

The perfect kind of place to rest for the night. Very clean and comfortable even smelled good. Free breakfast and an excellent price.

Place is clean but is on a very busy section of road. It is quieter the you think it would be though.

I did not like my stay here. We were in town for small family get together on memorial weekend. The only reason I stay is because most of the out of town family was at this location. The hotel was very hot. I think they may have had some AC issues. My AC stopped working in the middle of the 2nd night. Breakfast was disgusting. Overall mood of the hotel was subpar. Definitely not worth the money charged.

This place is clean. The staff is wonderful and it is very reasonably priced. It is within a few miles of both the downtown and uptown VA facilities. They have a nice continental breakfast. Choose this one. It is just off I20 at Washington Road.

The West Bank Inn in Augusta Austin room with very very clean the service was excellent and the breakfast you would think you had Golden Corral

This is a rather small, older, and well kept motel that my wife and I stayed during the first part of Master s Week. The staff and services were excellent, and it exceeded our expectations.
Very nice location, close to many fine eating establishments.
The shuttle they had to the course and back was convenient and easy to use.
I thought that the room pricing was reasonable, given that it was Master s week.

Great experience for only staying overnight. Hotel was clean and staff was very friendly

Room was clean and the staff were friendly. I will stay there again next time I'm in town.

I love the in and out process and professional staff took care of my every need.

Excellent. Stayed here on a vacation to the area. Now as a resident of the area,and just for a night out. This is still an exciting, pleasant, and appropriate place to be. The best place in Augusta. This coming from a man who have visited 38 states. And stayed in a many hotels. This is an earned and we'll kept 5 star hotel.

Little outdated but kept very clean. Staff was very friendly and helpful. Would definitely recommend...would stay here again

It was nice I expected a room that would be simple but there were nicely updated