The Means Affect.

Review of West Bank Inn

Okay so as far as the room goes it was fine. Besid...

Okay so as far as the room goes it was fine. Besides the remote not working other than to turn the tv off ! But my concern was I went to eat the breakfast that the hotel provides and I made a plate for my husband and I. After doing so on my way to my room I was stopped by the guy at the front desk and I was told that I wasn t allowed to eat the food in my room. I was upset because I ve never heard of such a concept considering the fact that my husband did the same thing the day before with no problems and I m a paying customer!! . I advised the front desk person that regulations like that should be advised to the customer prior to check in ! Either on the website, the front door, or by the receptionist at checked in so that I can make a educated decision about my stay prior to paying!!! But according to the desk clerk that s not his job to educate his customers prior to check in because they have a sign in the food area saying that that food needs to be ate in their dinging area! Now mind you I m 8 months pregnant and couldn t barely move around making our plates with the small eating space they provide ! Let alone eating comfortably ! If I would have know ahead of time those were the rules I wouldn t have booked there! So like I explained to the guy I m not here to change your rules and unfortunately we didn t eat and we checked out of the hotel early and took our business else where ! So if your okay not eating in your room this hotel is for you ! Consumers NEED TO EDUCATE THEIR CUSTOMERS !