West Bank Inn Review

The clerk was very nice and helpful room was very clean and enjoyed the time there

Very clean, Helpful and friendly desk personel. Would stay here again.

Nice. Clean. Helpful staff. Nice continental breakfast. Really just a nice place to stay.

This place had good reviews and prices online, they sure live up to them. Rooms were recently remodeled, clean and comfortable. Family run business who are friendly and caring.

Very clean room. Great price. Friendly and helpful staff

Very clean. Size of room is on smaller side but nice and comfortable. The staff was wonderful and very friendly. Convent to Fort Gordon and my wife loved all the shopping g within sight of hotel. Happy wife, happy life

Quiet, clean and very close to all things. Excellent value for the price!

It was clean and rooms were easy to get to. There was a strong mentholatum smell in my room. It was so strong I thought I was receiving a breathing treatment. The refrigerator made a loud noise several times that woke me up. Overall, would stay again.

Friendly staff, room was nice, and the location is convenient.

As a bunch have stated I wish I could give this place a zero. So in town 1 night for a work trip, after a hard Day's work we go and check in. Everything looked ok until I started to inspect the beds. It's not my first rodeo so I know what to look for, and what did I find? Dead bed bugs, alive bed bugs, multiple urine stains and to top it off active but poison under my mattress.

The room was clean and the beds comfortable. Good bathroom with a good shower. There were no problems. It's near many restaurants and the highway

For the price, this was a very good motel. Clean, nice staff, obviously locally owned. A genuine bargain.

This motel may be old, but unlike many others, it has been well cared for. Bathroom flooring looks new, very clean overall. Air purifier was greatly appreciated to help drown out traffic noise. Slept like a baby!!!

Really good good employees comfortable bed clean auiet

Excellent check in. Quick. Room was clean, it smelled nice. Parking was not an issue. The location is perfect. Right off the interstate and restaurants everywhere. AC worked great. If I ever need to stay in Augusta again, for this price, I m definitely staying here again.

Had to unplug something in order to plug my phone charger in close to bed. 1 bedside lamp was missing a bulb. The back to the remote had tape covering the batteries which I had to manually hold in place to use the remote. None of these issues deterred my rating as I m not petty. I can deal with this issues.

Totally recommend

Rooms were okay but the clientele was a bit sketchy!

The staff is attentive and cool people. Had no issues, and nothing but positive feedback from this place . I appreciate their business.

This hotel is very inexpensive, but you get what you pay for. The room was smaller than I had expected, but the primary reason for the 2 star review is the really bad smell coming from the bathroom that never went away throughout the week I stayed here. It was really bad and strong, almost like a cigarette. The people outside were often loud and I was woken in the middle of the night several times by this or other loud noises, mostly from traffic. I had a below average experience here.

Repeat visitor. Safe atmosphere, decent breakfast, nice rooms, friendly and helpful staff. Area is very quiet

The rooms were neat and clean. The athletic room was very nice and we'll stocked with cleaning supplies. The staff were very courteous!

The place was clean and quiet. I didn't like the bed, but then there's nothing like home.

Clean and cost efficient. Decent lodging for the price.

We have been staying here for 8 years
We work outages @ plant vogtle this is as close to being at home as anyone could ask for
Excellent service
Front always friendly and ready to make your stay better
I really enjoy visiting westbank inn

Great stay! Nice clean room, bathroom and the bed was really comfortable and nice soft pillows. The staff were really nice. I would definitely recommend this hotel to other people. They even have WiF!

Great value. Cleaner than I expected, very reasonable price. Def not the lap of luxury but a real value in a clean room.

Decent room for decent price. Nothing fancy but you're also not paying for fancy.

Very nice. They were very nice people working there to

Kind of old, breakfast was kind of lame, room was a little smelly, and in the morning when I turned over the pillow, it was dirty, that kind of grossed me out.

This was a very good value. I have no complaints about the facility itself, but its location is very difficult to enter and exit from the front and rear entrance. Both entrances have low visibility and I got into a car accident turning into the hotel.

BEWARE: Extremely loud parties all night. Homeless live there and treat the place like it's a homeless shelter (read the other reviews to confirm how long people "live" here - months). Owner will call cops on you if you try to do anything to stop the partiers from waking you up at 2am. Owner is loyal to her long-timers instead of her hotel guests who paid to get sleep. At 2am, owner confronted us like we were the problem for banging on the wall after 6 hours of drunk rowdy obese women cackling thru the walls. Wanted to literally shoot myself or go sleep in a jail cell or sleep in my car after unsuccessfully trying to sleep here. You better bring ear plugs. It's a shame the owner can't choose between being a hotel or a homeless shelter. Benefit of sleeping in a homeless shelter or jail is that there is a "lights out" policy at 10pm. Not so here. Owner has no qualms with the regulars keeping the casual stayers awake. Not a place to pay $70 for if you like sleeping, which is the whole reason a person pays $70 for a bed for 12 hours duh.

The rooms more spacious and the beds were comfortable. The bathrooms were clean and properly equipped with towels and other necessities. The TV and air conditioner both work properly and the staff was very accommodating. I enjoyed my stay here.

I always stay here when I visit Augusta. Rooms are clean, staff is nice and rates are very very reasonable.

Simple and to the point! This place is a joke! Me and my wife checked in and during our stay we kept getting locked out of our rooms and constantly had to get management to fix the door device, the continental breakfast is nothing more than instant frozen breakfast in a plastic bag that you will have to warm up in the microwave, The guest laundry machine and washer machine are so old and out dated that our cloths was still dirty and we spent $8.00 on the dryer for our cloths to be dry and not damp. The daily and weekly rate is ridiculous for an ordinary standard hotel room. This place is not a hotel suite with a kitchenette,walk in closet, but I see other guest posting praising and posting good comments like West Bank Inn is a 4 or 5 star hotel. We only check in for two week and just about every two days me and my wife had to ask front desk management to repair something in our room that stopped functioning. Oh and I have to mention that some of the house keepers or maids looked like people who does smoke crack and was hired off the streets by the Indians and giving a second chance at life. On the contrary there was no bed bugs, I only spotted one roach in our bed during me and my wife hotel stay, the sheets,towels and room carpet was clean. They do have security cameras and the place is really quite and non dramatic like most hotels. I gave this hotel a one star,because the rooms were clean and serviced everyday although I was missing some money and a checkbook I left inside of the dressers while me and my wife was away touring the city of Augusta . I wouldn't recommend this hotel to any one not even to my worst enemy.

I spent a few weeks here, and throughout my stay, the staff were friendly and helpful, and I felt very comfortable. Housekeeping kept my room clean, WiFi speed was good, all at an affordable price.

Always stay here when visiting my family in Augusta, the rooms are clean the prices are great and the owners are very friendly. It's not the ritz Carlton but it serves its purpose. It's also in a very good location when it comes to dining.

Only negative thing I can say about this hotel is the parking, But it's Washington road and parking is pretty bad almost everywhere. The staff is super nice and the room was clean. We will definitely stay here when we are back in town.

The rooms are clean. The staff is friendly and knowledgeable. The breakfast was good. Thank you. :)