Weinhaus H.M. Pallhuber GmbH & Co. KG Review

If you never reach and on inquiries via contact form also no answer comes back. Never again!

We ordered the wine from Green Week in Berlin at the end of January and were told that delivery will take place in mid-February at the latest. We only got the wine in April, the wrong amount. Instead of 6 bottles, 12 bottles were delivered ... The bill has become 100 EURO more expensive. Never again But I guess, from the reviews here, the wine dealer doesn't expect regular customers either

Hello dear Pallhuber - Team, I've heard of your wine many times and now this wine was served to me on the holidays for tasting and has completely convinced me because of the lovely taste.
About the host will soon order some bottles, which I will then hand my guests.
Should this increase my need for bottles from your home so much that a co-order is uneconomical I come as a new customer who wishes no further advice, in appearance.
Please continue to expand wines in this excellent quality. Thank you!

So unfortunately I can't understand the reviews here.
To my peace of mind, I note that the negative comments concern calls from salespeople, but not the product.
I have been a customer since around 2015 because as a visitor to the Travemuender Week I was able to enjoy food and advice. Since then I've got a call about every 6 months. My last order was in 2018 and yesterday I hit it again. So I got calls at least 4 times and didn't show any interest. That was never a problem and the phone call always ended nicely.

Great handling, now and then a nice offer and always a nice contact. Of course, you can certainly get something similar somewhere a little cheaper, but if everything fits, I see no reason.

Very good wine but annoying calls. Want to be ordered weekly.

Super annoying calls !!!! Once ordered and never again ... We placed an order about 2 years ago and since then we are called monthly. Every time we say something new, we say that we do not want to be called any more, in the meantime no longer friendly ... It's no use ... One month later, they report again. Really scary. Who buys wine there?

At a trade fair, we were persuaded to buy the product, although we didn't want to, the seller didn't give up.
We were assured that the shipping company would contact us, this was not the case either.
Furthermore, the goods were unloaded at the neighbors and we didn't know anything about it for almost 2 weeks.
The juice is nothing special and definitely not worth that much money.
Now the answer will probably be another unreasonable comment from the company. What a shame!

Wines taste good, even if they can be described as expensive compared to the quality; Juices are extremely overpriced.

Worst of all, however, are the "advisors" (better term: "extremely penetrating salespeople"): People keep calling, although they say that they will not need anything in the next few months. In addition, you have the feeling that they have the mental capacity of a goldfish: In the conversation I have stated several times and it was discussed that my name is Blum and that the data is incorrect for him. At the end of this three-minute conversation, the consultant says goodbye again with "Goodbye, Mr. [other surname]" - INCREDIBLE! Customer service is simply not valued as long as it does not generate sales.

With prices like this and a wine house that, according to its own philosophy, attaches so much importance to the advisors, you should also be able to expect to get a personal customer advisor who also deserves his name.

Since there are good offers every now and then and the wines taste good, it was awarded two stars despite the criticism. TIP: Never give consent to the use of personal data for advertising purposes when shopping there. You actually save yourself a lot of trouble and lost time through penetrating advertising calls.

I have at a consumer fair 48 fl. Ordered wine, which were then delivered quickly on invoice. The wine is, if you include the additions, reasonably priced and of the quality in order. Unfortunately, I have also given my consent to advertising calls. I assumed that these happen occasionally. Immediately after delivery, the first call was made to sell more wine to me. My request to call back in about half a year was denied, calls were made every 10-14 days. I did not perceive this as a "consultation" but as a telephone terror and prohibited further calls and advertising. Since then, peace prevails.

We had ordered 1 * wine, the handling was professional and the wine kept what it promised. But then ... again and again calls from various employees, we were always informed that we no longer wanted to be called, but that we would get in touch when we wanted to order new wine. A day later another call from another phone number. I then informed that my / our data should be deleted, I also communicated this via email ... Unfortunately, that has been of no use to this day, I have always blocked the telephone numbers, but always calls from other numbers, even the repeated request to delete the data did not help ....

Unfortunately, the great wine has an absolutely bad off-taste, which is a shame, because we will no longer order new wine from Pallhuber ...

Recommendation to the management: The business model with pushers should be switched off, because your wine can certainly be distributed better in a different way, because then the customer base with regular customers would surely be larger.

have to be careful supposedly you pay the bill supposedly you would not have paid the bill then you get mail from the WTC lawyer and they really threaten this wine dealer I don't want to order a single wine anymore

Completely excessive prices annoying sellers poor quality of wine

Attention guaranteed telephone terror danger! At a booth, I decided to buy 2 boxes of wine. The employee had assured me that I would have to give my mobile phone number only for the forwarding company for any queries. Tjaaaa AAABER far from the delivery followed every other week several calls from unbelievable 10 Ver. Numbers. My mobile blacklist has never been so full of numbers. Unfortunately, I did not succeed in telling employees clearly that my data should be deleted. By law, they are not allowed to call anymore, but that happens anyway. Consequently, I had to change my mobile number. After that, there was silence. Hopefully, this shop will not exist any longer, so that others will not be terrorized.

Super annoying calls !!!! Once ordered and never again ... We placed an order about 2 years ago and since then we are called monthly. Every time we say something new, we say that we do not want to be called any more, in the meantime no longer friendly ... It's no use ... One month later, they report again. Really scary. Who buys wine there?

I have been a customer for 2 years, nothing can complain. At Pallhuber I love sweet wines and liqueurs especially when I shop. I don t give a phone number, so nobody calls. The day before yesterday I ordered wines again at the fair, but I remain a customer. Thank you

I have been very familiar with my wine consultant for years. A very humble person. Thanks to politicians that you have worked with them. They still stick to their regular customers in this difficult time. Keep it up. STAY HEALTHY and after the pandemic I look forward to a personal conversation. And always at peace with the delivery. My favorite wines. Are Cabernet Sauvignon South Africa Robertson. His very good wine Thanks to the Ganse Theme.

We order about 2 times a year and everything runs perfectly from consultation to delivery including invoicing! :-) Our favorites are the Da Capo, the Blaufranke and the Tempranilo - mmhhhh delicious <3

Very frequent nuisance by the seller despite multiple and friendly requests to stop contacting us. Here we have to work on addressing customers and, if necessary, also on compliance with the GDPR guidelines.

Very annoying and annoying representatives! Call 5-9 times a day. Don't listen and just want to sell. I am just very disappointed and feel annoyed. It is a pity that there are such methods. I would like to buy this wine. But never again under these circumstances. Please do not buy from this company. Better support small wine traders !!!

We can not say anything bad about the quality and taste of the wine. However, Pallhuber should think seriously about their freight forwarders. It was nearly 2 months before the wine was finally with us. It took well over a month for the forwarder to register for the first time. Friday. With the desire to deliver the next day. Unfortunately we could not that day and they wanted to contact us again. After nothing came from the forwarding company, we called again, wrote SMS and after no less than 4 weeks after the first appointment, the wine was delivered.

As I said: the wine is great and recommended. But if you want to order more quickly (12 boxes) you can wait forever.

Unfortunately this was the third time (within one year).
In the sum we have certainly bought wine for at least 1500 EUR (we give the wine very happy and he is always good). Since you should expect something better service.

Therefore, we will consider in the future whether we order again or rather go to the local wine merchant.

I advise every person from any business dealings with this "company" called Pallhuber GmbH, etc. from!
Unless you want to be extremely harassed and brought to your sour and honestly earned money.

The very fact that some dubious figures are sitting in amusement parks to lure unsuspecting park visitors with wine tastings, and then in the best loan shark manner to compel them to sign a contract, speaks volumes.

But apart from the eerie, obtrusive "sales strategy" (which also includes urgent phone calls), the internal structures of this "company" are anything but professional to say the least.
Since already paid bills, again and again requested, because I quote: "the payment could not be assigned internally". Then you can still send so many original receipts. Even the punch of the internal bank transfer slip is not enough. After a certain period of time, then, these "company" drivers will be turned on without delay to force you to pay double and triple !! The strategy amounts to the fact that you are at some point with the nerves at the end and three times over value pay, because also the turning on of a lawyer, unfortunately would be more expensive than the wrongful settlement of the triple calculation.

Please stay away from this "methodology" and get your goods from reputable companies. This includes every supermarket around the corner.

By the way, consumer protection is also on.

P.S. I can document everything described from day 1 on ...

We are still very satisfied with the Pallhuber company. Especially now at this time when all restaurants and bars are closed and we all have to pull ourselves together to survive this crisis, it is a pleasure to have More

Fantastic wine and perfect delivery service with full confidence

Update October 5th, 2020
After a one-hour phone call to the sales manager on 09/28/2020, I was told that the salespeople shouldn't "work" like that. And I was promised that I would not be called again.
I was called again on the same day. But I was told that it can take 2 days for the employee to receive the information.
I was called again on October 3rd, 2020 at 6:46 pm.
The seller wanted to know why he was getting the message from the sales department that he shouldn't call me anymore.

Then I had to do another 30 min. Telephoning with the responsible ladies and gentlemen.

You can't explain why the employee behaves like this.
I was promised again that it would not happen again.
I am curious whether it will be complied with this time, if not legal consequences will follow.

Answer to update from 09/08/2020
There is a difference between calling 1-2 times a year, more frequent customer contact (8-9 times a year) and what these "salespeople" do.
Would you like to move out of the last 3 months?
06/12/2020 9:12 PM
07/06/2020 16:21
07/06/2020 8:53 PM
07/06/2020 8:57 PM
07/07/2020 3:53 PM
08/17/2020 7:52 PM
08/21/2020 7:20 PM
08/24/2020 9:06 PM
08/25/2020 6:59 PM
08/28/2020 8:26 PM
08/31/2020 7:40 PM
09/01/2020 7:04 p.m.
02.09.2020 19:51
03.09.2020 20:44
04.09.2020 18:03
05.09.2020 16:44
09/14/2020 8:56 PM
09/24/2020 7:45 PM
And these are just the calls from one of his phone numbers used, and the last 3 months!
That has absolutely nothing to do with personal contact, consultant, partner !
Let alone "go overboard!"
And because the "seller" personally told me that it was about his commission. I'll let the points score: consultants and partners just stand in the room.
And when I say I do NOT want to be called several times (not for campaigns, new releases and the like) but rather twice a year for 700 + each, to shop at a trade fair. Then the seller simply has to accept that! Without having to send my data to data protection again separately!
Just because the management / personnel level does not have their salespeople "under control" and clearly explains to them. Customers are NOT to be bothered. NO CUSTOMERS!

Since I was called again today, it s enough for me!
The next time I call, I will contact the police and will file charges against both the seller and the company!

UPDATE:
Calls have been increasing for a few months and have been extreme for 4-5 weeks. You get a call every day, sometimes at after 9 p.m. That already borders
Telephone terror!
although I have already said several times I only want to order twice a year. I will consider filing a complaint with the police. Shouldn't that change immediately!

I am basically satisfied. Have never received the wrong delivery. However, the constant calls from the sellers are a nuisance. I have been a customer for about 10 years and have always ordered twice a year at the spring and autumn fair
But for about 2 years the "new" seller has been calling me several times a year and is really persistent until he accepts my answer that I only want to place a large order twice a year. (otherwise you won't get an invitation to the fair from im and will be put off with excuses)
And after the last order I made at im in person at the beginning of March, he calls me after about 2 weeks and asks whether I was at the fair with im .
The wines are good value for money
And you can try and order everything you like (I think that's very important for non-wine connoisseurs like me)
However, the seller should once again be clearly informed that the wishes of the customers must be taken into account (e.g. how often you order)! Otherwise I will look for another supplier in the future!

Since then bought wine, since the harass us constantly by phone, despite the threat of lawyer and corporal punishment. Never leave a cell phone number or email address there.

Apart from that, the prices are really outrageous for the quality and the taste. Same quality and better taste in every supermarket for the quarter of the price

Very competent advice! Fine wines if you want something special!

I don't know what people have here with their negative reviews. I myself have been a customer for a little over 3 years and order from time to time for the spring or autumn trade fairs .. it is only what is ordered that is delivered no more or no less ... I do not get intrusive calls ... I got to know Pallhuber by a good friend who has been a loyal customer for over 15 years ... she has never had any problems .. and we are very satisfied customers ..

I've been getting my wine from Pallhuber for many years and there has never been a reason for criticism or even complaint.
I was also always very satisfied with the recommendations for new wines
I got full marks

We have been customers for many years. But now it is enough for us we have been deleted from the mailing list / telephone directory. Agreements are never kept. Agreed delivery dates, the promised bonuses, or this time something was delivered that was already mentioned on the phone that we don't want it rarely work. The wines are good, I can only advise against the customer service and sales strategy. One is talked dizzy so that one can hardly think about it. We turned a blind eye for a long time, but now we don't like anymore.

Personally, I have been a Pallhuber customer for about 2 years.
I have absolutely no complaints about anything.
The quality of the wines is great. Everything is included in terms of taste and price.
There are also juices and liqueurs, which are also of very high quality.
In terms of price, of course, everyone has to see for themselves what they want to spend.
Sure, if I e.g. order an ice wine, I can't complain if the order is expensive ...
Quality then costs.
Of course, I personally buy a bottle or two in the supermarket. This is simply due to the fact that Pallhuber's wines should remain something special for me, which I only treat myself to on weekends.

I cannot report on "telephone terror" as it is described by many here.
My wine advisor really only calls me very occasionally. This is also agreed with him. Once a quarter - when it comes up.
However, as it is with other sellers, I cannot judge.

Delivery is made by a forwarding agent. Here the whole thing takes about 1-2 weeks (depending on the order and time of year -> of course, many want to replenish their stocks around Christmas for the holidays and use the great Christmas offers). So fully within the framework.

All round good advice at a fair price based on the quality - recommendation on my part!

Attention! Under no circumstances order anything! In our opinion a bad rip off. As soon as the consultants have the phone number they call every few weeks and urge customers to order wine again. A no was not accepted! My people once ordered wine at a trade fair, and since then there has been telephone terror. My mother told the advisers on the phone that she didn't need anything anymore, but a few boxes of wine were delivered a week later. This is also not a nice advice as Pallhuber explains it, it is tough persuasion to order something again.
Do not buy anything from Pallhuber, you will regret it because of the many calls! It annoys us insanely! If Pallhuber continues to ignore our revocation, our lawyer will probably have to help now.

First-class wine, Susanne, our consultant from Memmingen, is the top hit anyway, always very happy.

Delivery etc were fine. However, the constant calls annoying extremely! No matter how many times you say you do not want to be called anymore, it is skillfully ignored, the next call will be back! That alone is a reason for us not to order there anymore! Just follow the wishes of the customers, that would save you some bad reviews and the customers stayed with you !!!

Although several times I do not want to be called anymore I am called constantly. It is adjacent to harassment. What shoud that?

Actually I had a good product which I would like to have ordered again.
But of course only when it is empty and then I call or call.

--------------------------------------

The answer you write does not match my experience at all.
Every few weeks, someone calls and if you on the phone friendly explained that you do not want to be called, but a few weeks later called again? In addition, their employees are then curtailed and can not pronounce one.
Here the customer is not in focus at all. It's all about selling something.
What does that have to do with "best service and friendly contact"?

___________________________

PS: If only the "customer service" has access to my data, then does the consultant call me? Where does he get my phone number if he does not have access to my data for privacy reasons?
Here it is simply difficult for the customer. This has nothing to do with data protection at all. If a company calls a customer and the customer says on the phone that he no longer wants to be called, then the company has to accept you. This also applies to Pallhuber !!!

Very excellent wines. Not the cheapest in terms of price, but every glass of selected wine makes up for it. And quality has its price. The advice (telephone or on site at trade fairs (before Corona)) is really great!

I like the wine. The price is fair overall. Misunderstandings were cleared out to my satisfaction after a few phone calls.

At the travel fair in Zwickau, we ordered goods worth around 90.
On request, we were assured several times that the freight forwarder was working with us and would call in good time beforehand.
The day before the delivery, I received a call from the shipping company that the delivery is scheduled for the next day at 9:00 a.m. and they asked if someone was at home.
Of course, nobody was at home on weekday mornings and the package was handed over to the neighbor! Goods are ok - delivery defective.

I can't hear anymore Wine and juices are too expensive. People you know what it costs so don't always complain. Got my wine again on Monday, of course it's a lot of money but you also have a great wine and quality has More

I can not understand the experience of some here. We are now for half a year customer and have now had the second wine tasting and the second wine delivery was also very fast. We are super satisfied everything worked and the wine is really worth its price !
Thank you Dear Palhuber Team!
We look forward to the next wine tasting

the constant advertising calls are only annoying! that's reason enough not to buy there, unfortunately, because the wine is delicious!

Do not order anything !!! Once Pallhuber has the number, they call in the most overpowering way, even if one wishes to be taken out of the database. And if you block the number you are calling permanently with a new number. Hands off! Have already thought about an ad.

Wine can get cheaper and better elsewhere without getting annoying calls! If you could give zero stars I would do it!

So ..... We can not confirm the bad review. We are very satisfied with the offer of wines. We had a talk with Mr. C.W. from Freiburg a wine tasting in our garden with 12 people. It was a great informative and fun evening. Mr. W. was very competent and friendly. He could answer all questions about the most different wines. Top all thumbs up! Furthermore, the selection of wines brought along was gigantic. Again, all thumbs up.
We will repeat that next year!

By the way, to all who complain about advertising calls ... you have all signed a consent form at some point. Just retract in writing and it's already quiet :-)

Intrusive sellers, pretty high "minimum order".
Luckily, that scared me off as I can read from the other comments here.

Addendum: Active sellers? So I'm lying here? Although you do not even know which booth or seller this is?
So interesting.

Subject minimum order value is according to their active seller at 129 euros and I feel as too high. (Shipping costs will be 25 Euro)

Seit Jahren bin eine treue Kundin beim Pallhuber und werde immer wieder weiter empfehlen weiter so

Hello Pallhuber's I have been a Pallhuber customer for over 30 years now and have always found a good drop, thanks to the good advice of my wine consultant. Since I am now alone and my wife has not been with me for some time, I'm glad about every call. Even if he is from Pallhuber. I hold it like the old Jup Hesters, wine, woman and song keeps young. So I like to drink a glass of wine a day, that awakens my spirits in me. My advisor knows that I can not order with every call, but I find it very difficult to order with the ever new products, especially since there is something for each order for free. One thing I have to say, in the lovely area, you are TIP. In all wine shops where I was, I get the best dry wines from all over the world, but if I ask for something sweet, very very poor.
Since I feel at Pallhuber very well cared for, top lovely wines in a large selection. The top five sweet wines, 2nd always good advice and monthly information on new products, 3rd with each order a free encore, 4th the product warranty and exchange and 5th star for the good customer service, if I I have a problem I call and it will be solved.
Surely there was one or the other problem in the 30 years, wrong wine was delivered, or the wine consultant had forgotten something to write down, or the forwarder has not kept to the date, but these are all things that can be fixed, sometimes It took a little bit longer, but it was cleared up.

We became aware of you at a trade fair. The seller was very friendly at first. But when we told him that we were no longer interested in a purchase, the seller became very rude and rude. This behavior deterred us even more and our decision not to buy anything was strengthened.

Seit Jahren bin eine treue Kundin beim Pallhuber und werde immer wieder weiter empfehlen weiter so

I have a 1996 here near white wine, 20 years old, open today, fully edible, color: like gold, slightly sweet. I will enjoy it.

Actually, 0 stars would be better, the company makes telephone terror. Have said many times that we don't want anything anymore and don't want to be called, but that is ignored. I find it very annoying. We will never buy anything there again.

Very happy with the wine. Will continue to relate here.

Perfect advice, nice, unobtrusive customer service. A lot of choice, something for every taste. We are very satisfied.

I'll be freaking out soon!
That penetrating way.
If this call doesn't stop, I'll jump through the phone.
I have emphasized several times that I will get in touch when I want something again. I don't drink the 12 wine every day!
The phone rings every two weeks. Sometimes landline, sometimes mobile ...
If Pallhuber doesn't want me to expose them at the next wine festival and tell the interested parties what to expect, they shouldn't call me anymore.
I can also be penetrating.

Wines are just great! With these allegations Telefonterror, I personally can not do anything !? Just personal product info! Keep it up!! S.F

We have not yet had any negative experiences with Pallhuber. Have a very friendly "advisor or salesperson". Answers, but is not intrusive. So far he has always given us very good and professional advice.

Very poor customer service.
I would definitely not recommend this company.
Only received the wrong delivery and even without an invoice.
After 6 months, I received a warning letter with completely wrong products.
Forwarding and internal organization an absolute disaster.

Addendum to the answer: Simply ridiculous and as confirmed by many other negative comments not a good undertaking to order from you. The fact that there is no comment option on Facebook means for me that you are hiding from confrontation.

I came into contact with Pallhuber for the first time in 2009.
The wines have since been the hit with my friends and family. Whether sweet sweet like the Da Capo or Phoenix or in the dry area of Primitvo or Pinot Grigio. We and our guests have always been enthusiastic. Exclusivity instead of mass-produced goods. Top quality instead of a headache. For that we also like to pay a bit more!
The advice I personally think great!
Thank you at the point, the tip to use the Moscato Frizzante for the Aperol Spritz was great!

I can only say please keep it up! For the next 10 years
And I recommend the others, make your own experiences.

Absolutely top wines and especially the cocktails like Kir Passion are awesome. I have ordered several times. Was always happy. No matter what, I am fully satisfied with the service. Would be happy if the satisfied customers sometimes write more here at Google. They are also active on Facebook (@pallhuberwein) everyone is also writing.

With around 10 different varieties, there was not one that was not worth the money. The Pallhuber company, with its representative Mr. Peintinger, gave us here in Furth in the forest, so have a nice evening.
The tastes are different, thank God, that's why we only talk about sweet wine. So the one that is avoided by the vinegar drinker fraction.
Good thing, because then there is more for the experts ... * grins * ...

Today Pallhuber wines were delivered which we had not ordered - including an invoice of 252 euros. The delivery was of course not accepted. Nobody can be reached at Pallhuber by phone. Therefore, check the order number 40240846. There was a phone call announcing a free trial, nothing more.

Update:
Complaints were dealt with promptly and satisfactorily.

Top advice at a consumer fair. Was fun, wine delivery quickly and in coordination with the shipping company. Excellent wines, especially the villa princess regent late harvest .. Always happy! :)

Since capo wine just spikes .. After ordering nastiest phone terror after locking 10 different numbers finally rest

Good day
To most opinions here regarding telephone terror I say only one. People if you too lazy / Convenient / D ..... h since you delete via customer service or the options agreed in the contract from the call distributor, then please do not be angry with me since -> YOU YOURSELF FROM SCHOOL DARAN!

I am now 2 years (about a booth) at the Christmas Pallhuber.
My consultant has called me exactly 3 times personally (no customer call center) and we are both always happy to have come to a meeting! (5 stars) Of course, the sellers want to bring their goods to the man / woman as well as they can, after all, they also want to earn something from them. If that does not suit, go on!
For the price performance I say nothing now personally, I like the wine I buy there no matter what price range we speak here, and finished. Anyone who has ordered wine at the fair has also tried it before! Therefore, I do not understand how to rant in hindsight about the price / performance .... so.
Delivery is always adhered to in time, the supplier calls even before when it is us right.
For me, and also my relatives and friends, I write here our complete satisfaction and earned 5stars.
Mfg Thomas

Once the wine was ordered, it was actually of good quality!
Since then, however, constantly harassing calls with area code from Sennestadt!
Every time we say that we don't want to be called anymore!
Nevertheless, these calls come regularly and the person on the phone is very pushy, you feel ripped off!
So the wine has a bad aftermath!
Quality products also include handling, approaching and taking into account the wishes of the customer! All insufficient!
Clear recommendation not to buy there!

Ordered for the 3rd time in a row, and always a pleasure from Kerner (white wine)
Also this time getting a delicious red which is also great
Shipping top, everything arrives intact
I think the price performance is very good, because the wines taste very good and the support and customer service is great
Lg MR

We are now also annoyed by the penetrating calls. The goods are okay so far. But the sales methods are very aggressive and extremely annoying.
Next time it's best to shop anonymously in the store.

It's a shame, I was always very at peace, especially with the juice.

If you suddenly listen to the mailbox, "Your wine will be delivered tomorrow", nothing has been ordered ... because nothing has been clarified, except for a talk. An impudence!!!

Can only join me. Very intrusive calls. If you then buy a wine that is not bad now, the whole thing goes on. One is put off. Buy now and pay in 4 to 6 months. Everyone is sure to screw up this appointment. Then 3 reminders within 14 days! You pay! Then the costs go up. An ominous debt collection agency is immediately hired. I have applied in writing to delete my data. If someone from the shop calls me again, then .......

So what rude!
Every week you are terrorized with calls and every time you say that you do not want calls, it is a crudely screamed, if you would be too stupid to write it in writing to the head office. Then just hang up. Regardless of the wine is too expensive, I can only advise against!

Very good wines, but 5 stars lack that certain "something".

We were at MIBA yesterday and there were also we wanted to go into the tent and outside there was a Pallhuber consultant who approached us from the side and almost pulled us to his booth although we didn't feel like it and wanted smoothies right away Turning the bottle for 6 euros firstly it is much too expensive and the consultant was unsymphatic

The constant advertising Anrue after an order are really extreme and border on harassment. And they do not stop there. Never order anything again

For two years, customers at the winery, always paid the bills. Somewhere on the boat when paying, a letter from a debt collection office is coming.
You will not receive a reminder, but every week cheeky calls from the sales department. Then it gets really expensive. An attempt with the employees to clear the matter is useless, totally rude and cheeky.

We will never order anything at this winery again.

It is a bottomless impertinence if you do not order something or say you may get in touch with the order and then just send it. And on request for return one is only stopped and gets no answer to it. Although that was done by e-mail or phone call! So to speak one is then forced to pay something that one can not really afford.
Since I've read quite a few negative reviews from other customers, I am at least not alone with this problem. If that is not clarified I will have to turn to the consumer protection.

The white red wine is really a great wine .... BUT .... we were at the horse & hunt fair and were pulled over the table. I didn't think anything like this would happen to me, but this "penetrative" seller did it. We wanted to buy 4 boxes and he said we would get 2x6 bottles as a gift .... well he wrote 48 bottles on the order and we signed .... because we were always talking about 4 boxes ... today the supplier came and meant 8 boxes ... and then we realized that there were only 6 bottles in one. Well ... I would recommend to think very clearly at trade fairs and not to be confused by the sellers ... they are really good at it ...

ADDENDUM: We keep the 8 boxes (it will surely be empty with us), the delivery was a bit "problematic", then I got a bottle from the really nice customer service (should be delivered in January) .

So I can not understand the bad reviews here. The wine is great and the prices OK. The contact is always very friendly and our request to make any promotional calls was met. We have been customers for over 2 years now and we will continue to do so.

Company is a scam, they are on the Swiss registry of companies "Do not do business with." They will sell you undrinkable wines ("Emotion Rouge" for example) that you can only make Gluhwein with. And they will keep calling. Most of their wines are not terrible, only mediocre and overpriced.

If you miss 6 months without payment, it will go directly to an Inkassoinstitut who will give you 7 days to pay, then it will go directly to a lawyer. In the end you will have to pay double. It does not matter if the lawyer's letter arrives long after you have already paid the Inkassoinstitut, you will still have to pay more fees. After 5 years in Germany, this is by far the worst company I have done business with. Buyer beware!

I can only join the comments
In the last 2 days alone we have had 4 calls, I have spoken twice with an employee and the exact same person is calling me and is also rude on the phone. I've already written an email twice that I don't want it, there wasn't even an answer, the calls continue. Incredible
Soon I see myself forced to seek legal advice.

For us the best selection of sweet delicious wine. Always my pleasure. Never had problems.

Hello,
no idea what some here write, my experience (advice and quality,) always top.
Prices are ok, if you want something reasonable you have to pay the reasonable price.
So do not believe everything that stands here, prefer to form your own opinion.
Greetings from Lower Saxony.

First class product variety. Price performance is accordingly appropriate. The advice, whether on the phone or at trade fairs, is friendly and qualified. Keep it up!

Do not quite understand the "bad" ratings. Was always very satisfied with price and quality. I'm not a wine guru like many others here, but after his carton (6 bottles) the next morning to have no hangover, says at least schonmal that you drunk no porridge. To the "advertising calls" I can only say, came mostly during my working hours (the people of Pallhuber also work in the time), but were never annoying. So far, I have always been able to call a second appointment on the first call, which was then complied with. As a bonus for occasional purchases on my part there are always free tickets for local events. Sure, because you get a special bottle with the ulterior motive to sell something. Personally, but not bad, is a good way to test some wine and have a nice day. If I slowly but surely decimated my boxes, I will go shopping again at Pallhuber. In the sense, cheers.

Very competent advice, good service and fast delivery!
The wines are super tasty ...

Not even worth a star. The wines are ok, but the advice is probably the last. Something obtrusive and partly unfriendly I have never experienced!

I was told to imprint that if I was interested in a wine I would have to order at least 2-3 boxes. But that was a joke, apart from the fact that some absolutely wrong wine knowledge was explained to me.
You can not say that the wines taste bad, but the sales methods leave much to be desired. It would be really good if the "sellers" also know what exactly they have in their hands.
The worst I found but rather that the "seller" has a higher price per single bottle called, as if I would order directly on the Internet or he is advertised on their website! But main thing then still offer as a special discounted price. I find something just a bottomless impudence!

Very good wine, a star deduction due to the long delivery times. Otherwise advice is top and service 1A. A call to customer service is sufficient and efforts are clearly being made to find a solution.

The last. Beware of scammers. They put grape juice in front of the door. 10 bottles for over 100 euros. We called the representative. He wanted to collect everything because it had not been ordered. Nothing picked up. Then immediately came debt collection (happened to be the owner of PALLHUBER). NOW THE SUM IS ALMOST 500 EUROS.

We are quite happy with the wine. It tastes good and the quality is not as bad as some here. I think that most know only cheap wine from the supermarket and then wonder how wine should taste ..... and then there's still one of taste buds.
Now we'll stay with the wine. Since we have three more suppliers, I can only say that the Pallhuber is a good mediocrity in terms of value for money. If I'm on the Mosel wine tasting, the wine is a bit more expensive or cheaper than Pallhuber.
What annoys us is always a bit annoying that we are never invited to the events, even though the vendor likes it every time we visit. And yes, customer service is unfortunately not their thing, which has brought us then already to competition .....

So rich now!
I have already reported to the Federal Network Agency and already copied all the phone numbers.
After repeated attempts I would nevertheless deleted from the file (with the sales contract no signature given for advertising purposes)
Once ordered and called 100 times within 3 months.
!!!!! PEOPLE CAUTION WITH THE ASSOCIATION !!!!!

Expensive and wine solala. The representatives are particularly annoying. Even after a second request not to call again, I still get annoyed ...
Oh and the logistics were also very inflexible.

The juices are very good. Unfortunately there is an invalid IBAN on the invoice. At least that's what my bank says. Can t reach anyone by phone and the AB doesn t offer a way to leave a message. Hopefully my email will be read.

Enjoyment without a headache. All the varieties that we have ordered (lovely) are very good.

I cannot and would not like to judge the quality of the wines. I am not an expert. What I can judge, however, are calls from wine representatives in which a "No" from the customer does not count, in which one is put under pressure and ultimately a delivery is at the door of which one no longer even knows what one is ordering Has. My cancellation on the SAME day of delivery has been ignored until now. Nobody reachable by phone. I hope that Pallhuber or any other agent will NEVER call me again. This is definitely nothing other than an absolute push-off and rip-off mentality. Horrible!!!!

A very good dealer. Highly recommended service and advice 1 A.
Wines taste fantastic. Would love to order more wines. Only I would wish that you might send offers or tastings. Unfortunately I did not hear from you after the bill. Otherwise Thank you

Despite several requests to stop calling us, this request is simply ignored and the harassment continues. Will now pass the number on to the police so that we can finally have peace.