Reviews15
Filters:
Rating
Language
Sort:
Most recent

Company does not follow their own return policy po...

Company does not follow their own return policy posted online. I returned an item and after waiting 9 business days after they received the merchandise I made an inquiry to them about the refund.

An email from the company a day later informs me that it takes at least 15 business days to process a refund after it's received by them in stark contrast to the advertised return policy on line that they set prior to the purchase of an item. After sending another email regarding the issue they ghosted me and have yet to respond leaving me no choice but to dispute the charge with my credit card company. Lets get real this is not the first report by a customer about their lack of competence in processing a return in a timely manner. Its hard for me to believe that they simply sit on the merchandise and don't resell it to someone else before they give you a refund.

Never will buy from them again, that was my first and last purchase!

Don’t buy directly from the company. The clothes a...

Don’t buy directly from the company. The clothes are beautiful but the customer service is non existent.
I purchased two pairs of jeans and returned both. They have a very strict policy on returning goods within very tight deadlines, which I complied with. The goods been sitting with them for over three weeks now and they still have not refunded me. Customer service replied once saying they will chase their finance team and disappeared again, not responding to my emails anymore.
Not sure what business they are in holding customers money but I really do not appreciate it and won’t buy again.

Beautiful clothes . Very well made. However my las...

Beautiful clothes . Very well made. However my last purchase needed to be exchanged for different size . The customer service sent me the label and after they received the smaller size blazer they never sent me the exchange and stopped replying to all email .I don’t think an exchange should take over 3 weeks . I understand the processing times are 7-10 days but it’s been 3 weeks and nothing . Do better wardrobe NYC customer service . Will never buy directly from website again

I had an amazing experience shopping at wardrobe.n...

I had an amazing experience shopping at wardrobe.nyc. The website is user-friendly and the clothes are of excellent quality. The customer service was also very responsive and helpful. I will definitely be a returning customer!

Wardrobe.nyc is an incredible company to shop from...

Wardrobe.nyc is an incredible company to shop from. They offer a wide range of trendy clothes and their website is very convenient to navigate. The clothes are of excellent quality and the shipping is fast. I am extremely satisfied with my shopping experience!

Wardrobe.nyc is my go-to online store for fashiona...

Wardrobe.nyc is my go-to online store for fashionable clothes. Their website is easy to navigate and the clothes are always on trend. The customer service is also great. Highly recommended!

I had a great experience shopping on wardrobe.nyc....

I had a great experience shopping on wardrobe.nyc. The website was easy to navigate and the checkout process was smooth. The clothes I ordered arrived quickly and the quality is excellent. I would definitely recommend wardrobe.nyc to others!

I really enjoyed shopping at wardrobe.nyc. The web...

I really enjoyed shopping at wardrobe.nyc. The website is easy to use and has a great selection of clothes. The customer service team was also very helpful. I will definitely be shopping here again!

The online store I recently shopped at was amazing...

The online store I recently shopped at was amazing. The website was user-friendly and the checkout process was a breeze. The clothes I purchased were of high quality and arrived in a timely manner. I would highly recommend this store to anyone looking for fashionable clothing.

I recently bought some clothes from a fantastic on...

I recently bought some clothes from a fantastic online store. The website was easy to use and the clothes I received were perfect. I highly recommend this store for anyone looking for stylish clothes.