What a shady Company it is The Owner should be ash...
What a shady Company it is The Owner should be ashamed of them selves
What a shady Company it is The Owner should be ashamed of them selves
The company does not have a manager available during business hours. I contacted their customer service to discuss invalid transactions for the second time. When I stated I will cancel my account the custermer service agent, Karen, raised her voice with annoyance. I requested management and she refused. They are deceptive as they don t mention the timeline to return items on their invoice, they over charged me for subscriptions by charging me twice in one month versus once a month, and charged me for items that were not in the box. Clothes were not the best quality for their prices. I m returning to their competitor.
DO NOT ORDER FROM THIS PLACE! THEY CHARGED MY CARD $300 WITHOUT MY CONSENT
What more could I possibly add that has not been said about their shady charging practices. Save yourself the headache and use one of their competitors.
They had some things that would usually be very expensive at really low prices it was nice but a lot of the clothes were disorganized
I have had an active subscription for workout clothes for almost a year. I generally liked the clothes they sent each month, and I would keep some and return some. The clothes were a bit on the pricey side, but I was willing to pay for quality workout clothes. However, at the beginning of this month I didn't know that my shipment had arrived until I saw a charge on my credit card for $287.38 from wantable. When I asked my husband if he had seen my box he realized he had forgotten to give it to me. I promptly opened it up, decided I would return the entire box and promptly returned the contents. I called the customer service number and they said as soon as they received the clothes back I would receive a refund. I didn't want to miss a box again so I put my account on hold as I wasn't able to find a way to delete my account or my card number. Three days later I received another box, I was stunned. I rationalized that the shipment must have gone out right before I put my account on hold. I returned everything the next day. Low and behold my card was charged $263.88 that night. They didn't even give me the 3 days to try the items on. I am now out over $500 and there is no sign of a refund. This was my second subscription box, I also get a box from stitchfix. Stitchfix has always given me at least 7 days, from when I receive a box, to charge my card. When I have put my account on hold, they have honored my request and not sent anything until I turn the delivery schedule back on. This was outright fraud. I am going to have to file a claim with my bank to get my money back. I would strongly suggest trying a different subscription service, there are tons out there with better service and better pricing!
Great customer service! Although I didn't end up keeping much from my first shipment, I had to contact customer service for an unexpected charge and they were so helpful and friendly & definitely one of the best customer service experiences I've had with any company!