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M
4 years ago

I just have a word of advice for this establishmen...

I just have a word of advice for this establishment which is...Honor your word.

Recent I took a ring in to have the prongs tipped. I was quoted $160 and told I could pick it up the following day. That afternoon I received a call and was informed that the cost of repairs would now be $260 to tip the prongs. Needless to say that was way above another quote we had received from another store so we declined repairs from Walts.
The sad part is that we were new to the area and were looking for a jeweler/jewelry store that we could do business with for many years and establish a good rapport with . We had a great long term relationship with our jeweler in the state we came from and having bought many expensive pieces of jewelry we were always treated honestly and fairly.

My point is this to you at Walt's. Had you of honored your word on such a simple and inexpensive repair then you would have had loyal customer for life. One who I'm sure would have bought several pieces of merchandise that would have by far offset any "loss" you might have incurred by honoring your word. While your store is nice and the staff polite, a person or businesses reputation is "priceless". Just food for thought.

About Walt's Jewelers

Walt's Jewelers: Your One-Stop Shop for All Your Jewelry Needs

Walt's Jewelers is a family-owned and operated full-service independent jewelry store located in Gilbert, Arizona. With over 66 years of experience in the industry, we have established ourselves as one of the most trusted and reliable jewelers in the area.

At Walt's Jewelers, we understand that jewelry is not just an accessory but a reflection of your personality and style. That's why we offer a wide range of high-quality jewelry pieces that cater to every taste and budget. From engagement rings to wedding bands, necklaces to bracelets, earrings to pendants - you name it; we have it all.

Our team comprises highly skilled and experienced professionals who are passionate about their craft. They work tirelessly to ensure that every piece of jewelry leaving our store meets our strict quality standards. We use only the finest materials such as gold, silver, platinum, diamonds, gemstones - sourced from reputable suppliers worldwide.

We take pride in providing exceptional customer service at Walt's Jewelers. Our friendly staff will guide you through every step of your purchase journey - from selecting the perfect piece to customizing it according to your preferences. We believe that buying jewelry should be an enjoyable experience rather than a stressful one.

Apart from selling exquisite jewelry pieces, Walt's Jewelers also provides cash for gold services. If you have any unwanted or broken gold items lying around at home gathering dust - bring them over! We offer competitive prices based on current market rates so that you get the best value for your precious metals.

At Walt's Jewelers Diamond Center Gilbert AZ., we understand how important it is for our customers always to look their best without breaking their bank accounts; hence we offer financing options with approved credit so everyone can afford beautiful fine quality diamond rings or other fine quality diamond products they desire!

In conclusion,

If you're looking for a reliable jeweler who offers high-quality products at affordable prices with exceptional customer service - look no further than Walt's Jewelers! Visit us today or browse through our website www.waltsjewelers.com where you can shop online 24/7!