Vorwerk Folletto sas di Vorwerk Management srl • Via L. di Breme 33 - 20156 Milan Reviews

I just received a call from your person in charge of the company's 80th anniversary offer. The young lady who contacted me presented the offer to me but I explained that I was in the workplace and I could not make decisions I reported if she could send me an email she replied that it was not possible when I then kindly said I was unable to accept the offer HAS ATTACKED MY PHONE WITHOUT EVEN GREETING I WOULD SAY GREAT RUDE YOU CHOOSE BETTER VS COLLABORATORS.

Outstanding product, as long as it works. When there are problems, there is no way out. In addition, you pay for assistance and spare parts to have a product that does not work. Indeed, not to have it. It has been under repair since October and we are in May. Terrible.

I tried to see how they sell vacuum cleaners by ringing the bell. He was terrified. Kids without the slightest professionalism and without adequate preparation, try to place cleaning systems with insistence and arrogance. Excellent product, but with this staff and with these skills, there is nothing but bad publicity for the company. But as usual, the important thing is to sell ... as long as you can.

I am really disappointed with the purchase of my last sprite after I was a customer for 25 years, I bought the VK 220 s model with broom problems after spending more than 2000 euros I feel I am paying attention to the speed with which I use the same while the brush stride. Where did the quality go? Especially disappointed by the customer service that only cares about selling. I do not recommend the purchase to everyone

BAD SERVICE, absolutely not justified today.
I purchased a Thermomix TM5 and the assistance from Vorwerk Italy was very unprofessional, not to mention incorrect.
I would NEVER repeat a purchase with Vorwerk Italia. If we then consider the fact that today there are similar products on the market offered under the same conditions .
BE VERY CAREFUL !!!!!! The problem is not just the sellers, but the company itself that has no respect and consideration for the customer and not just because it responds months late to requests for information.

The demonstrator who convinced me to buy the TM6 was very good, I had both the TM5 and the 31. Unique products. Great new delivery!
Who sells it tells you 15 days, but after 24 it hasn't arrived yet. Ask the Milan offices, they even take you around saying that the courier has contacted you and you have not answered! Buffalo! They can't tell you who the courier is, does it seem logical?
I do not recommend buying for couriers!

Bad experience. Arrogant sellers with very short demonstration without even being able to try the device. Cornering for purchase. Upon delivery, the packaging was destroyed by the appointees, so as not to allow me a possible recession since I did not use anything, if it was not cleaned (not recommended for those who have small rooms like mine) to finish the room started by the appointees themselves. SHAMEFUL!

Excellent products for cleaning the house, a precious daily help.

Very good company. If you want/need the perfect cooking machine, Bimby (Therrmomix) or the perfect vacuum cleaner Kobold, you should see and try.