I am really disappointed with the purchase of my l...

I am really disappointed with the purchase of my last sprite after I was a customer for 25 years, I bought the VK 220 s model with broom problems after spending more than 2000 euros I feel I am paying attention to the speed with which I use the same while the brush stride. Where did the quality go? Especially disappointed by the customer service that only cares about selling. I do not recommend the purchase to everyone