Volvo Villa Review

Great service. Len took care of my appointment, clearly explained what had been done and asked if I needed any other assistance. Servicing my Volvo at Volvo Villa was a great experience.

Highly recommend! Fei helped us and offered a great deal. Excellent service and support. Roy was also very informative in introducing the vehicle function. Smooth transaction and easy communication.

I purchased a 2012 C30 from this dealership back in late February. From my first phone call to the minute I was pulling out of the garage the staff were friendly, and very accomodating. Don was the salesman that I had the pleasure of doing business with. He provided me with top notch service and made the whole process of buying my first car very easy and enjoyable. Thanks again for all the help, Don! The car is great.

Just picked up our 2021 Volvo S60 and we couldn t be more pleased with the amazing service from both Don (sales rep) and Roy (delivery specialist). Their knowledge, professionalism and patience with answering all of our questions was appreciated. Also, they made the process very easy while maintaining a safe COVID-19 friendly environment. Highly recommend this dealership.

Boris Goldstein assisted us with our purchase and he was absolutely fantastic to deal with. He dealt with all our inquiries in a timely manner, was extremely knowledgeable and provided competitive pricing for what we were looking for. We would recommend this dealership and specifically, Boris, unequivocally and without reservation. Thank you Boris!

Awesome buying experience, even remotely over the Internet. Everything went smoothly, from the usual negociation to final delivery, including paperwork and signature. Great service and support from Jenny, thumbs up. Car is a 2020 S60. Fantastic vehicle.

I purchased a new Volvo XC40 in May 2021. My service advisor was Bryan Baltazar, Assistant Sales Manager. Bryan fully reviewed the different models and options and the pricing for each. I felt no pressure in making this purchase. He was great in explaining all the features upon delivery and went well above and beyond by programming my new phone to accept the On Call system. Bryan and the staff at Volvo Villa were professional and a pleasure to deal with.

Today, I drop off my XC90 for the brake and front driver seat creaking sound. The tech guys are really help me to resolve the problem. But After I drove my car back, I found that my rear wheal hub had a deep scratch. I really satisfied they fix the creaking sound for me, but the scratch I am not really appreciated.

Here is the followup: I brought my car to them, they order me a new part for me to change the damage one. Also, I mentioned that the driver seat creaking sound still there. They send another technician test drive with me. He also confirmed he is able to listen the sound. Hopefully, all the little problem could be resolve when I drop it off next time, since my car only 3000+ km. I will keep update in this review.

Here is the followup: Yesterday, I drove my car to the dealership for the part replaced. They ordered the new trim for me. It looks fantastic now. Really appreciated their work. For the creaks, the technician tried to tie up the parts under the driver seat. But it didn't fully be resolved. The creaks still their and really frustrated my daily drive. Hopefully, they could help me to get rid of it. I will keep post until the whole service gets finalize.

Here is an update: after last treatment, everything is working properly. Appreciated!

Excellent Service and support!
Don and Roy were amazing!
Exactly what I needed, Thank you for your excellent customer service.
I appreciate Don's guidance and patience.
Roy set up my Volvo account and familiarized me with my new car.
Much needed as my old car did not have nearly the bells an whistle's this one does. It was a fun ride home.
Don followed up with a call just to make sure everything was to my satisfaction. It was and still is, however I feel like I have the support I need if anything comes up.
Thank you for everything
Mary and Kat

Boris was great to deal with. They clearly appreciate their customers. Roy was great at taking me through all of the new features of my vehicle.