Vivare Projecten BV Reviews

HEY VIVARE THE JOHANVANOLDENBARNEVELDTRAAT IN VELP REALLY NEEDS TO BE RENEWED THERE IS COMING COLD THROUGH THE WINDOWS IT IS AN OLD NEIGHBOR TAKE A PART WITH IT.

As a Vivare tenant, I can confirm the bad reviews. Vivare is like a seedy slum landlord, a seedy slum landlord who has built an organization around it.
State of maintenance is very poor and at the request of the tenant something is sporadically done about it. The general condition of the houses is poor, resulting in drafty houses and extreme energy bills.
Not to mention sustainability.

Randomness is also the order of the day. One tenant gets a renovated house and the other a shack, there seems to be no policy.

Still, I would like to conclude this review positively, because there is something Vivare can do well and that is: Collecting rent.

Absolutely horrible. I was paying with two accounts and pretended that I didn't pay them for eight months even after receiving the money in their bank account. They redirected me to an incasso company that was sending me messages in dutch and when I would talk to them in English they would not respond. I SENT THEM PROOF OF PAYMENT AND DID NOT TAKE IT INTO ACCOUNT. THEY KEPT ACCUSING ME OF NOT PAYING THEM. I WOULD RECOMMEND TO NEVER CHOOSE TO LIVE IN A VIVARE HOUSE! They are thieves and absolutely bad service and communication. If there was a minus star rating I would give them that.

When there were still separate offices such as in Velp, someone was on the phone within 3 minutes and you were helped within 2 days

Nowadays you have to send 3 messages with a repair request because 1 and 2 will not respond within 1 week.

Calling = waiting at least 45 minutes. The operator even calls this normal.

Repair = wait at least 7 days, even if necessary.

Apparently normal for Vivare

Really bad service for years and bad mechanics who don't even know what they are doing .. What an amateurs say .. Worthless .. As a woman I can do it even better while I am not a mechanic

Received a smoke detector via electricity via Vivare. And it turns out that the whole caravan camp is filming and eavesdropping on me. According to Vivare, this is not possible.

Nice talk, empty promises. Even lying about safety measures after a fire that took 2 lives.

I had a leak in my bedroom for more than a month! (rain that flowed along the wall, through the ceiling and electrical wiring, in the middle of my bedroom, of which things have broken, is now waiting towards the 5 months for an answer from the liability on the broken things.
What a bad service, lots of things have gone wrong and many mistakes have been made, such as, call appointments not fulfilled or emails that disappear ... And in the meantime I just have to pay rent ..

Had a collision with Vivare this one sent me a letter with a code of conduct but in their view they do not have to adhere to it themselves they lie could stand, do not keep appointments, if you ask a difficult question on the phone they just hang up knowing that they always have a queue of 50 min and the best is yet to come do not want to carry out any business repairs due to corona but if I indicate then I can also pay less rent because of corona than yes you guessed it they are hanging on worthless company again if you can avoid it never when renting !!!

It is a pity that you are so abandoning the residents who stayed after the fierce flat fire on 01-01-2020. So many promises that have not been kept. Really disappointing.