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What reviewers say about Vision express
Customers generally describe the staff as friendly and helpful, and they appreciate the smooth online ordering process and prompt delivery, though some note that wait times can be long and the frame variety is average.
What does Vision express do?
Vision Express allows customers to book eye tests online and purchase prescription glasses, sunglasses, and contact lenses either online or at their local stores.
Are there any complaints about Vision express?
Reviews on file mention specific complaints including rude customer service, frames breaking within a week, long wait times, and an eyewear selection that some find limited or needing improvement.
What do people say about Vision express outside Trustburn?
Outside of Trustburn, discussions indicate that some users find the glasses may fit poorly with frames that are too large or do not sit tightly, causing them to slide down the nose and misalign the pupils.
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10 Reviews
I had a terrible experience with Vision Express. Their customer service was unhelpful and rude. The frames I purchased broke within a week, and they refused to provide a replacement or refund. It was a waste of my time and money. I would never recommend Vision Express to anyone.
I have been a customer of Vision Express for several years now, and I must say that their service is average. The staff is knowledgeable and friendly, but the wait times can be quite long, especially during peak hours. The selection of frames is decent, but I wish they had a wider variety of styles to choose from. Overall, Vision Express is just an average eyewear retailer.
Recently had a great experience with an online order from visionexpress.com. The entire process was smooth and hassle-free. The website is user-friendly, and I found a perfect pair of glasses without any difficulty. The delivery was prompt, and the glasses were well-packaged. I would highly recommend Vision Express for their convenient and efficient online service.
👍 Vision Express exceeded my expectations. The quality of their eyewear is excellent, and the prices are competitive. The staff was friendly and provided expert advice. The store ambience was pleasant, and the purchase process was smooth. I'm delighted with my glasses and will definitely be returning to Vision Express in the future.
I recently visited Vision Express to get new prescription glasses, and I'm happy with my experience. The staff was helpful and patient, guiding me through the selection process. They had a good range of frames to choose from, and the optometrist was thorough in conducting the eye examination. I would recommend Vision Express for their professional and friendly service.
👍 Vision Express provides excellent service. The staff is always friendly and ready to assist you in finding the perfect pair of glasses. The store is well-organized, making it easy to browse through their extensive collection. I have always had a positive experience with Vision Express and highly recommend them for all eyewear needs.
I had a mixed experience with Vision Express. While the staff was friendly, the waiting time was quite long. The frames I purchased were of good quality, but the selection available was limited. The pricing was reasonable, but I felt that the overall experience could have been better. I might consider exploring other options next time.
👍 Vision Express is an excellent eyewear retailer. Their staff is always friendly and helpful. I've had multiple positive experiences with them, both in-store and online. Their website is easy to navigate, and they have a wide range of frames to choose from. The quality of their products is consistently good. I would definitely recommend Vision Express to anyone in need of eyewear.
Recently purchased a pair of glasses from their website. The ordering process was smooth, and the delivery was prompt. The glasses are of good quality and match the description provided. I'm satisfied with my purchase and would consider buying from Vision Express again in the future.
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About Vision express
Book your eye test online at Vision Express. Buy prescription glasses, sunglasses & contact lenses online or at your local Vision Express store.
Vision Express is a leading eyewear retailer that offers a wide range of prescription glasses, sunglasses, and contact lenses. With over 600 stores across the UK and Ireland, Vision Express has been providing high-quality eye care services for over 30 years.
At Vision Express, customers can book their eye test online or visit one of their local stores to receive a comprehensive eye examination from one of their experienced optometrists. The company's commitment to providing exceptional customer service is evident in the way they treat each customer with care and respect.
One of the key features that sets Vision Express apart from other eyewear retailers is its extensive range of products. Whether you're looking for designer frames or affordable options, you'll find something that suits your style and budget at Vision Express. They offer a wide selection of frames from top brands such as Ray-Ban, Oakley, Prada, Gucci, and many more.
In addition to prescription glasses and sunglasses, Vision Express also offers contact lenses for those who prefer not to wear glasses. Their range includes daily disposables as well as monthly lenses from leading brands such as Acuvue and Dailies.
When it comes to purchasing eyewear online at Vision Express website is easy-to-use with an intuitive interface that makes it simple to browse through their extensive collection of products. Customers can filter by brand name or price point to find exactly what they're looking for quickly.
Another great feature offered by Vision Express is its free home delivery service on all orders over £50 within the UK mainland area which makes shopping even more convenient for customers who don't have time or access to visit physical stores.
Overall if you are looking for quality eyewear products along with excellent customer service then look no further than Vision express!
- Website
- visionexpress.com
- Categories
- Retail
