Worst customer service imaginable. Had a 45 minute wait to talk to a nasty contact person. Has now changed supplier. Warning is justified for this company, which wastes the Swedish people's assets.
Making phone calls many times a day! I directly put him on the blacklist, saying that their company's electricity is cheap, and then (Fortom) electricity company is expensive, but unfortunately I use (Ellevio) electricity company! Then they keep introducing their company, and then they will send a contract to your mobile phone and ask you to agree! Am I so stupid? None of the telemarketers are good! nausea! !
True environmental heroes, innovative of just that. More companies should do as VF!
Great place to work. Spacious and beautiful interiors. Location well connected by transport.
30 minutes queue time on the phone. Who has time for that?
Began to think that Vattenfall more and more, lost its foothold. Partly all the crazy deals you have done, and continue to do, but also made sure that you spend huge money on the huge amount of TV advertising, which I also think is a bit too political and angled for an energy company that buys coal power plants in Germany or why not the Neuon deal in Holland. This is despite the fact that Vattenfall is under State guardianship.
That you choose to advertise against activism and that you want to be fossil-free, it rhymes very badly with reality, for example the Coal Power Plant in Moorburg in Germany which has cost taxpayers (with state ownership) so far 25 billion, it has never generated any profit .
So it goes on ...
As a state guardianship and ownership, one can and should expect a better product than the one Vattenfall delivers.
Probably Sweden's worst company. They do not care a whit about their small customers. Pure shit company.
Fantastic staff who helped me get in the way of a temporarily assigned electricity contract with another supplier. In addition, with a maximum of 2 minutes queue time on the phone. (Also called lunchtime). Have previously had Vattenfall and been satisfied, partly with their customer service / response there and that the company is serious unlike many semi-rogue companies in the electricity market.
Very poor information flow between employees, which means that I suffered a fee (break the contract fee) as it is called, even though I was allowed to change the electricity supplier 2 years ago at no cost. But now definitely I want to switch to another supplier, because Vattenfall among the most expensive in all of Sweden, I really recommend everyone to review the electricity agreement with Vattenfall immediately.
