Van Dusschoten & Van Ginkel Autoverhuur

Van Dusschoten & Van Ginkel Autoverhuur Review

Reviews 40
4.3
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R
3 years ago

Neat rental company with solid, extremely clean ca...

Neat rental company with solid, extremely clean cars.
Not expensive. Fast settlement and settlement of the deposit.

A point of improvement:

We rented on Saturday, a busy day.
When it was my turn it took a long time before I was helped. In the meantime, 2 people were helped earlier while I was still waiting.
When you rent a bus for a move, you really need your time.

Nevertheless: I have rented here twice now and can definitely recommend the company.
The operator (we rented via Lowbudget car rental) was also very friendly. Top, it should be.

C
3 years ago

Had a very annoying experience, when renting the b...

Had a very annoying experience, when renting the bus it all seemed fine, unfortunately damage to the bus came with driving. Since the case is only open from 9 am to 10 am on Sunday, it is not possible to report any damage to the counter upon hand-in, despite this, you still receive a call to the number, but there is also no answering machine on which you can leave a message. Despite the deductible, the full damage was passed on, the call was made very angry at first, which I do not consider professional, immediately also indicated about the damage, when suddenly other conditions emerged that for the sake of convenience did not appear. terms and conditions state that the reduced deductible does not apply to certain damage (these are in another document and are also not reported / shown during the collection of the bus) Very annoying experience, in my opinion points are not included on purpose in the GTC, and also do not correspond to Bovag guidelines.
Damage is annoying and can always happen, but normal handling could have turned the whole story around differently, so let yourself be well informed about the conditions.

D
3 years ago

Beware .. At this company, it takes a long time be...

Beware .. At this company, it takes a long time before the remainder of the deposit is written back to the bank account after final settlement. At settlement they say a few days, but after 10 !!!!! days no money back !! After a phone call, they hide behind general terms and "if there is a weekend between them it takes longer" in this time to keep money from others sooooooo long !! So be careful with dear people at this rental

E
4 years ago

excellent rental company, recently rented a (neat ...

excellent rental company, recently rented a (neat modern) small truck for a good price. Excellent service and clear explanations and instructions. Prices very competitive. Friendly employees. Recommended!

S
4 years ago

Rented a van for a day. Everything clean, fresh sm...

Rented a van for a day. Everything clean, fresh smelling and good service at the counter. Upon return, the lower rate for 4 hours was calculated when it turned out that we had not used the bus for an entire day. Very neat!

B
4 years ago

Top guests this. If you rent somewhere else you se...

Top guests this. If you rent somewhere else you sell yourself short and just piss me off. Now often rented a car or bus here. Always treated fairly and staff think along for the best and cheapest solution. Now I had rented a bus yesterday, left my car. Passenger had forgotten to close the window, best rain that day, thought I would return to a soaked car. Came back late in the evening, these absolute heroes had closed my window with a garbage bag. No wet car for this kid.

J
4 years ago

Fast and correct service. After returning, we had ...

Fast and correct service. After returning, we had trouble to attach our towbar to the car. Without that we asked, they helped us with that. That is the little extra mentality that distinguishes them from others.

F
4 years ago

excellent service but beware. return pins / refund...

excellent service but beware. return pins / refund of the deposit is unclear. Also when refueling at their site, the counter of the pump is suspiciously back to '0' and you are told how much has been refueled. We shall say not transparent.

P
4 years ago

On Sunday a C3 was reserved on the website for Wed...

On Sunday a C3 was reserved on the website for Wednesday, with the message that I would be called for confirmation. Not called. Called myself on Wednesday morning, no C3 available, but more expensive. After a rare customer-unfriendly response on the phone, everything went well (C4 Cactus for rate C3), otherwise I would have given a 1. Whether there will be a next time is very much the question.

Van Dusschoten & Van Ginkel Autoverhuur

Van Dusschoten & Van Ginkel Autoverhuur

4.3